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Outsourcing

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DEFINITION: Also see nearshore outsourcing, onshore outsourcing, and offshore outsourcing.Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business.  … 

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Outsourcing Reports
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IT Third-Party Labor Contracting Best Practices Guide
sponsored by ClearEdge
WHITE PAPER: Outsourcing IT labor helps trim employee costs and speed up projects, but it can turn into a nightmare when not set up properly at the outset. Our IT Third-Party Labor Contracting Best Practices guide outlines a five-step roadmap for success with third-party IT labor providers.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Managed Services Agreement Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses offers key tips to help you succeed.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Device Management Premium: A Unified Endpoint Management Solution by Orange
sponsored by Orange Business Services
WHITE PAPER: By 2022, 75% of enterprise frontline workers will be enabled with mobile devices, apps and connectivity services as part of an effort to increase the efficiency of taskoriented workflows. Open up this paper to learn more about how to get your company ready for this change with unified endpoint management solutions by Orange Business Services.
Posted: 26 Aug 2021 | Published: 26 Aug 2021

TOPICS:  Outsourcing
Orange Business Services

MSI: The Answer to Managing Your Growing IT Supplier Portfolio
sponsored by Orange Business Services
EBOOK: Access this eBook to uncover seven discovery questions from Orange Business Service’s consultancy team to help you decide whether MSI is right for your organization.
Posted: 25 Aug 2021 | Published: 25 Aug 2021

TOPICS:  Outsourcing
Orange Business Services

MSI: Simplifying Your Multisourced Environment
sponsored by Orange Business Services
INFOGRAPHIC: In this infographic, uncover how to gain control over your growing IT supplier portfolio with Multisourcing Service Integration (MSI). Open now for key statistics, considerations, suggestions, and more.
Posted: 24 Aug 2021 | Published: 24 Aug 2021

TOPICS:  Outsourcing
Orange Business Services

An Evolution of Business Systems and Processes
sponsored by Orange Business Services
WHITE PAPER: This white paper examines MSI in detail and outlines best practices that will help you deploy services that are integrated, well-coordinated and consistent. Open now to get started.
Posted: 23 Aug 2021 | Published: 23 Aug 2021

TOPICS:  Outsourcing
Orange Business Services

20 Signs That Your Business is Ready for Managed Services
sponsored by Netrix
EBOOK: This eBook covers twenty signs that your business may be ready for managed services, to help you decide if you’re currently getting the most suitable tech support for your business, or whether you need to establish other options. Open now to get started.
Posted: 04 Aug 2021 | Published: 04 Aug 2021

TOPICS:  Outsourcing
Netrix

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021

ComputerWeekly.com

Why MSPs Get Fired By Clients
sponsored by ConnectWise
WEBCAST: In this webinar, join Brad Schow and Bob Gentzler from ConnectWise as they share some reasons why a client may pull the plug on MSPs services. Plus, learn about the areas where you can improve, how to win and keep customers, and why some customers leaving could be a blessing in disguise.
Posted: 05 May 2021 | Premiered: May 5, 2021

TOPICS:  Outsourcing
ConnectWise

How MSPs Can Profitably Scale Their Business
sponsored by ConnectWise
WEBCAST: When looking to scale their business, MSPs are often forced to adopt one of two approaches: overstaff or understaff. However, there is a better way, and that way is outsourcing. In this webinar, join industry experts as they discuss ways that MSPs can use an outsourcing business model to achieve cost savings, reduce risk, and boost revenue.
Posted: 04 May 2021 | Premiered: May 4, 2021

TOPICS:  Outsourcing
ConnectWise

Before-You-Buy Guide to IT Managed Services
sponsored by Techtarget
RESOURCE: Like most IT purchase decisions, managed services are not a decision to be taken lightly. That's where this guide will help. Access your copy of this exclusive "Before-You-Buy" Guidebook on IT Managed Services to get a closer look at the latest market factors to consider before signing off on new IT management services.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

Techtarget

Top 5 Challenges monitoring And Management can Solve.
sponsored by Magna5
WHITE PAPER: Open this white paper to uncover the top 5 network and service challenges many organizations deal with on a daily basis – e.g., unplanned downtime and end-user support issues – and learn how IT monitoring and management can help solve them.
Posted: 17 Mar 2021 | Published: 17 Mar 2021

TOPICS:  Outsourcing
Magna5

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

How One MSP Saved Thousands in Operational Costs in Less Than a Year
sponsored by Liongard
CASE STUDY: An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

Liongard

How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

The Definitive Guide to IT Security
sponsored by Liongard
EBOOK: It can take up to 200 days to identify a security breach – which is a long and costly period of time for a company of any size. Download this eBook to discover the various ways your MSP can protect itself and your customers, including how to determine the right security assessment, how to protect the MSP in the future and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

ComputerWeekly.com

HPE GreenLake with colocation; simplify hybrid IT to focus on your business
sponsored by HPE and Intel®
VIDEO: Many customers need to retain the control and security of on-premises, but want to avoid the upfront capital outlay. Take a tour at CyrusOne, one of HPE's colocation partners; a mix of on-premises and hybrid without the complexity.
Posted: 29 Oct 2020 | Premiered: 29 Oct 2020

HPE and Intel®

HPE Greenlake Colocation Services from DCTS
sponsored by HPE and Intel®
BROCHURE: HPE GreenLake has been successful in providing flexible capacity as a service that combines the freedom of the public cloud and the security of on-premises IT through superior economics, control, and support.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

CW Nordics - August-October 2020: Bergen's tech hub seeks global success
sponsored by ComputerWeekly.com
EZINE: Norway's second largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city's industrial heritage. Also in this issue, read how Norway's government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining.
Posted: 19 Aug 2020 | Published: 27 Aug 2020

ComputerWeekly.com

Coronavirus: Total outsourcing spending collapses in March
sponsored by ComputerWeekly.com
EGUIDE: IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region.
Posted: 06 May 2020 | Published: 06 May 2020

ComputerWeekly.com

What is Third-Party Maintenance in the Data Center?
sponsored by Service Express
WHITE PAPER: Third-party maintenance can give back control of your equipment life cycle, reduce long-term maintenance costs, and help maximize data center investments. Inside, learn how to accurately weigh the pros and cons of switching away from traditional OEM support.
Posted: 23 Jan 2020 | Published: 23 Jan 2020


CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 12 Nov 2019 | Published: 14 Nov 2019

ComputerWeekly.com
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