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Outsourcing

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DEFINITION: Also see nearshore outsourcing, onshore outsourcing, and offshore outsourcing.Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology and other industries for services that have usually been regarded as intrinsic to managing a business.  … 

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Outsourcing Reports
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Strategic Guide to the Data Center and Colocation
sponsored by TierPoint
RESOURCE: Colocation can be a great alternative to building an expensive new data center from the ground up, but no two colocation providers are alike. This guide discusses how colocation can truly fit into broader enterprise data center strategies, offering colo and hybrid IT best practices, colocation vendor considerations and more. Check it out inside.
Posted: 03 Feb 2021 | Published: 30 Dec 2020

TierPoint

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

How One MSP Saved Thousands in Operational Costs in Less Than a Year
sponsored by Liongard
CASE STUDY: An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

Liongard

Colocation Set HeidelbergCement on Strategic Path for the Future
sponsored by Ciena
CASE STUDY: HeidelbergCement needed a fail-safe, real-time IT infrastructure to ensure international production and distribution was optimized at all times. Download this case study to learn how one leading vendor was able to help HeidelbergCement expand operations with a colocation data center and learn how you can do the same in your organization.
Posted: 29 Jan 2021 | Published: 29 Jan 2021

Ciena

How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

The Definitive Guide to IT Security
sponsored by Liongard
EBOOK: It can take up to 200 days to identify a security breach – which is a long and costly period of time for a company of any size. Download this eBook to discover the various ways your MSP can protect itself and your customers, including how to determine the right security assessment, how to protect the MSP in the future and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

4 Ways MSPs can Fine-Tune Their Cybersecurity Go-To-Market Strategy
sponsored by Carbonite
EBOOK: The biggest challenge with bringing a cybersecurity offering to market is meeting the expectations of the prospective customer. In this eBook, explore four ways to hone your cybersecurity GTM strategy. Plus, some guidance on how to approach bringing your cybersecurity offering to market. Download here to read more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Carbonite

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

Education Technology in the “New Normal”
sponsored by Datalink Networks
CASE STUDY: One high school was looking for an advanced platform that could provide a better remote learning experience for both students and educators. Download this case study to learn how one leading vendor was able to help the high school improve their digital environment for remote learning and how your organization can do the same.
Posted: 08 Jan 2021 | Published: 08 Jan 2021

Datalink Networks

Outsourced Management for Network Connectivity Services
sponsored by Capcon Networks
RESOURCE: A lot of in-house resources are needed for an enterprise to source and mange network connectivity services for a multi-state, 50-location network. In this infographic, learn more about these resources and find out the benefits of outsourcing network services.
Posted: 14 Dec 2020 | Published: 14 Dec 2020

Capcon Networks

HPE GreenLake with colocation; simplify hybrid IT to focus on your business
sponsored by HPE and Intel®
VIDEO: Many customers need to retain the control and security of on-premises, but want to avoid the upfront capital outlay. Take a tour at CyrusOne, one of HPE's colocation partners; a mix of on-premises and hybrid without the complexity.
Posted: 29 Oct 2020 | Premiered: 29 Oct 2020

HPE and Intel®

HPE Greenlake Colocation Services from DCTS
sponsored by HPE and Intel®
BROCHURE: HPE GreenLake has been successful in providing flexible capacity as a service that combines the freedom of the public cloud and the security of on-premises IT through superior economics, control, and support.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

3 Areas Healthcare IT Should Outsource
sponsored by Advizex
WHITE PAPER: Right now, IT complexity is driving healthcare technology needs. The complexity of care coordination and data collection, rather than IT teams, are deciding IT strategies. In this guide, explore the 3 areas healthcare IT should outsource in order to support IT—so IT can support your patients.
Posted: 03 Sep 2020 | Published: 03 Sep 2020

Advizex

CW Nordics - August-October 2020: Bergen's tech hub seeks global success
sponsored by ComputerWeekly.com
EZINE: Norway's second largest city, Bergen, is building a tech ecosystem that is beginning its development with a focus on the city's industrial heritage. Also in this issue, read how Norway's government has had to backtrack on a law that removed tax relief on energy consumption at datacentres that process cryptocurrency mining.
Posted: 19 Aug 2020 | Published: 27 Aug 2020

ComputerWeekly.com

Coronavirus: Total outsourcing spending collapses in March
sponsored by ComputerWeekly.com
EGUIDE: IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region.
Posted: 06 May 2020 | Published: 06 May 2020

ComputerWeekly.com

Are You Getting the Most Bang for Your Cloud Buck?
sponsored by Zones, Inc.
EBOOK: It can be incredibly difficult managing a cloud environment – and even harder to manage the bill. With Zones, your organization can partner up to collaborate on assessing, planning, and designing the optimal cloud environment and cloud cost model. Learn more about what Zones has to offer in this eBook. Download it here.
Posted: 04 Mar 2020 | Published: 04 Mar 2020

Zones, Inc.

What is Third-Party Maintenance in the Data Center?
sponsored by Service Express
WHITE PAPER: Third-party maintenance can give back control of your equipment life cycle, reduce long-term maintenance costs, and help maximize data center investments. Inside, learn how to accurately weigh the pros and cons of switching away from traditional OEM support.
Posted: 23 Jan 2020 | Published: 23 Jan 2020


CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 12 Nov 2019 | Published: 14 Nov 2019

ComputerWeekly.com

Computer Weekly - 5 November 2019: The benefits of API-first software development
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how organisations are using an API-based approach to software development to boost digital initiatives. We examine the potential pitfalls in using cloud storage. And we talk to the Department for Work and Pensions about its four-year project to move from outsourced IT to the cloud. Read the issue now.
Posted: 01 Nov 2019 | Published: 05 Nov 2019

ComputerWeekly.com

Computer Weekly – 11 September 2018: Retailers buy into AI – the rise of artificial intelligence in retail
sponsored by Oracle Cloud
EZINE: In this week's Computer Weekly, we talk to leading high street and online retailers to find out how they are using AI to get more from their customer data. New research suggests outsourcing is bad for software development – we assess the issues. And we look at how to ensure data protection when using containers. Read the issue now.
Posted: 07 Sep 2018 | Published: 07 Sep 2018

Oracle Cloud

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

Colocation vs Cloud: Weighing up the enterprise options
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, we'll share case studies from companies who have gone down the colocation route, and take a look at some of the latest developments to affect this part of the wider datacentre market.
Posted: 31 Jan 2018 | Published: 31 Jan 2018

ComputerWeekly.com

CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

ComputerWeekly.com

Evaluate Cloud Management Tools
sponsored by Citrix
EGUIDE: As more devices and OSes enter the enterprise fray, IT must learn how to deliver apps to users on several different platforms. Download this e-guide to uncover three factors to drive your EUC strategy, find out how Citrix's cloud platform is taking on management and evaluate hybrid cloud management tools for your enterprise needs.
Posted: 26 Jan 2018 | Published: 25 Jan 2018

Citrix
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