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What’s Driving Multi-Location Networks
sponsored by Frontier Communications
RESOURCE: The “new normal” facing multi-location businesses is driving many to reassess their IT environments. And there’s a reason bandwidth is at the top of a lot of priority lists. In this brief, learn how Telecoms have responded to this need for higher bandwidth and performance connectivity with Ethernet.
Posted: 21 Sep 2020 | Published: 21 Sep 2020

Frontier Communications

Re-energizing the customer conversation
sponsored by Genesys
EBOOK: Genesys recently held their 2020 Utility Week Customer Summit, which gave telco executives an opportunity to share their insights on surviving in today’s competitive environment. Explore some of the key takeaways in this eBook.
Posted: 15 Sep 2020 | Published: 15 Sep 2020

Genesys

Digital Network Operations: Are You Ready for What’s Coming?
sponsored by ServiceNow
ANALYST REPORT: Satisfying future expectations with today’s systems is not practical. Telecom customer care and network operations functions must become more resilient to meet these changing market needs. This means AI and ML should empower employees and customers to pursue what matters most to them. Download this IDC Info Snapshot to learn more.
Posted: 08 Sep 2020 | Published: 08 Sep 2020

ServiceNow

Managing 5G Service Operability, Quality, and Reliability Expectations
sponsored by ServiceNow
ANALYST REPORT: 5G technology introduces numerous B2B2X models in which business customers will embed ultrafast, highly reliable 5G connectivity into their own products and services. In this IDC Info Snapshot, learn how to manage 5G service operability, quality, and reliability expectations.
Posted: 08 Sep 2020 | Published: 31 Jul 2020

ServiceNow

Harness the Power of the 3As: Automation, AI & Analytics
sponsored by ServiceNow
RESOURCE: Communications service providers are in a state of transformation. They’re working to improve margins and find efficiencies in core businesses. In this infographic, learn how analytics, AI and automation can help them to circumvent their legacy infrastructure and break down siloes.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

ServiceNow

Humanizing the customer experience in telecom
sponsored by Fractal
RESOURCE: Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post.
Posted: 20 Aug 2020 | Published: 20 Aug 2020

Fractal

Advancing the Telecom Industry through Network Experience Analytics
sponsored by Teradata
RESOURCE: In a world where cellphones are the most important gadgets that people own, telecom operator customers and their demands have evolved sharply. In this blog, learn how Network Experience Analytics can help ensure your Telecom network doesn’t face congestion.
Posted: 18 Aug 2020 | Published: 27 Jul 2020

Teradata

Success Story: Dartmouth College
sponsored by GoTo-LogMeIn
CASE STUDY: COVID-19 has hit the educational industry particularly hard. Many universities are still running traditional legacy phone systems, making effective communications almost impossible… unless they’re in the cloud. Take a look at this case study detailing how Dartmouth College was able to stay connected in the wake of pandemic.
Posted: 12 Aug 2020 | Published: 01 Jul 2020

GoTo-LogMeIn

More to Plan for with 5G Than Just 5G – Start Now
sponsored by Calero MDSL
WHITE PAPER: While the relationship between wireless telecom and other technologies may seem obvious, it’s important to understand the implications of the convergence between 5G, cloud computing, and IoT. They go way beyond increased speed. In this white paper, that take a closer look and dive into the future of telecom with a focus on 5G, IoT and cloud.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Calero MDSL

US Business Opportunities in Asia Pacific
sponsored by SingTel
WHITE PAPER: Vietnam is committed to an ambitious investment plan to improve infrastructure and technology across the country, which will increase the ease of doing business and improve logistics. In this white paper, learn how Singtel can help US businesses looking to expand into Vietnam in the coming years.
Posted: 25 Jun 2020 | Published: 25 Jun 2020

SingTel

Rethinking the “Easy Button” of Connectivity
sponsored by Quality Technology Services
WHITE PAPER: In this white paper, learn how IP carriers can bolster the strength and stamina of their connectivity infrastructure to ensure they can weather an outage without introducing downtime or latency – or impacting customers’ businesses.
Posted: 25 Jun 2020 | Published: 25 Jun 2020

Quality Technology Services

The Value of Global SIP Connect for Enterprise Communications in North America
sponsored by TATA Communications
ANALYST REPORT: Many global organizations are looking to enhance their customer interactions and service with email, chatbots, voice, and video capabilities. However, most organizations face a number of challenges. In this IDC brief, learn how SIP trunking can help to alleviate these challenges.
Posted: 22 Jun 2020 | Published: 31 May 2019

TATA Communications

The Technology Behind the PGA European Tour: TATA Communications
sponsored by TATA Communications
CASE STUDY: The PGA European Tour produces 900 hours of live content and 75 hours of non-live content for their fans across the world. However, they recognized the need to engage with these fans in new ways. In order to do this, they decided to partner with Tata Communications. Download this case study to learn more about the partnership.
Posted: 10 Jun 2020 | Published: 10 Jun 2020

TATA Communications

The 5G Future Will Spark an Evolution of Telecom Networks
sponsored by T-Mobile for Business
EGUIDE: Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.
Posted: 04 May 2020 | Published: 04 May 2020

T-Mobile for Business

Computer Weekly - 31 March 2020: Can the internet take the strain?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.
Posted: 29 Mar 2020 | Published: 31 Mar 2020

ComputerWeekly.com

Automation, AI and Analytics
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn how CSPs can meet the challenges and seize new opportunities in today’s hypercompetitive climate by learning on automation, AI and analytics to improve profit margins, break down siloes and improve efficiencies.
Posted: 27 Jan 2020 | Published: 27 Jan 2020

ServiceNow

Top 10 telecoms stories of 2019
sponsored by ComputerWeekly.com
EGUIDE: To paraphrase the eternally wonderful Sesame Street: this year's telecoms industry has been brought to you by the number "5", and the letter's "G" and "H". Here is Computer Weekly's top 10 list of what was driving the telecoms industry during 2019.
Posted: 03 Jan 2020 | Published: 03 Jan 2020

ComputerWeekly.com

Guide to overcoming challenges facing the telecom sector
sponsored by ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013

ComputerWeekly.com

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco
sponsored by ComputerWeekly.com
WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.
Posted: 24 Oct 2011 | Published: 03 Aug 2010

ComputerWeekly.com

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
sponsored by IBM
WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
Posted: 18 Jun 2010 | Published: 18 Jul 2007

IBM

Hosted VoIP Savings Calculator
sponsored by Polycom, Inc.
ASSESSMENT TOOL: To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP.
Posted: 14 Jun 2010 | Published: 14 Jun 2010

Polycom, Inc.

Case Study: Voorhees College
sponsored by NEC Corporation
CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.
Posted: 01 Oct 2009 | Published: 25 Aug 2009

NEC Corporation
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