Business of Information Technology  >   Business Management  >   Best Practices  >  

ITIL

RSS Feed   
ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 

ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary
ITIL Reports
1 - 25 of 264 Matches Previous Page  |  Next Page
Case Study: Convergys Corporation and Server Automation
sponsored by MicroFocus
CASE STUDY: In order to automate server builds and achieve faster provisioning, Convergys decided to utilize a server automation suite. Download this case study to read Convergys' results in their entirety, with the top 10 benefits realized from server automation deployment.
Posted: 15 Feb 2018 | Published: 31 Dec 2017

MicroFocus

Major Energy Provider Saving Millions of Dollars by Using Micro Focus Software
sponsored by MicroFocus
CASE STUDY: Access this case study to learn how deploying Universal CMDB to integrate configuration items with IT service management systems provided Exelon with a more accurate picture of IT assets, thereby reducing the number of network resource discrepancies, and more.
Posted: 14 Feb 2018 | Published: 31 Dec 2017

MicroFocus

The Business Value of Red Hat CloudForms
sponsored by Red Hat
WHITE PAPER: This report highlights a vendor-agnostic platform for self-service provisioning and workload life-cycle management across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Download now to learn how to use this tool to deliver services with agility across your entire ecosystem.
Posted: 08 Feb 2018 | Published: 31 Oct 2017

Red Hat

Teaching an Elephant to Dance: Evolving Teams Processes, and Applications
sponsored by Red Hat
EBOOK: This e-book helps you effectively control your digital transformation initiatives using DevOps methodologies, and, should you choose, microservices. Read on to learn how microservices can overcome the fallacies of distributed computing, and ensure your systems are agile, process-driven, and adaptive.
Posted: 08 Feb 2018 | Published: 31 Dec 2017

Red Hat

The Journey Towards Digital Transformation
sponsored by ServiceNow
VIDEO: Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

ServiceNow

Case Study: Modernizing Service Desk Eliminates Outage Time
sponsored by ServiceNow
CASE STUDY: One regional health care provider's IT team struggled with a legacy ticketing system, ad hoc processes and disparate systems, and the need to enhance service quality. Read on to learn how investing in ITIL and ITSM tools benefited every aspect of this health care provider's business practices and improved their overall quality of service.
Posted: 24 Jan 2018 | Published: 31 Jul 2017

ServiceNow

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017

ServiceNow

Take Your Service Availability to New Heights
sponsored by ServiceNow
EBOOK: Service outages take too long to fix, and many potential service issues go undetected. Download this eBook and learn how to take back control with service-aware event management. See the health of all of your business services at a glance—and instantly get to the root cause of service issues.
Posted: 24 Jan 2018 | Published: 30 Nov 2016

ServiceNow

Unleash the Creative Force of Today's Workers
sponsored by Dell and Intel
WHITE PAPER: Companies with happier employees have 81% higher customer satisfaction. Read on to learn how to foster greater workforce productivity by deploying a portfolio of technologies that empowers the creative workforce. You'll see how employee satisfaction leads to generating new products, services, and more satisfied customers.
Posted: 24 Jan 2018 | Published: 31 Dec 2017

Dell and Intel

Case Study: How ITIL Literally Keeps the Lights On
sponsored by ServiceNow
CASE STUDY: As a major electricity supplier, TransAlta relies heavily on its IT capabilities. With more than 2,300 employees, TransAlta also needs to ensure that its business services and desktop infrastructure effectively supports its ongoing operations. Download this eBook to learn how TransAlta powers IT Service management and IT Operations with ServiceNow.
Posted: 23 Jan 2018 | Published: 01 Jul 2016

ServiceNow

Case Study: Media Giant Enhances Visibility and Service Quality
sponsored by ServiceNow
CASE STUDY: One global media and entertainment leader needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB. Read this case study to learn how they were able to overcome these challenges with an ITSM service.
Posted: 22 Jan 2018 | Published: 17 Nov 2016

ServiceNow

Case Study: Drive IT Transparency and Integration
sponsored by ServiceNow
CASE STUDY: One company had an overly complex IT environment that was non-ITIL compliant. Read the case study to learn how they were able to achieve consolidation, self-service automation and transparency with a single system of record.
Posted: 22 Jan 2018 | Published: 22 Jan 2018

ServiceNow

A Practical Approach to ITIL Adoption
sponsored by ServiceNow
WHITE PAPER: Many of your peers are already reaping the benefits of ITIL adoption, but if you plan on following suit there are a number of common mistakes you should try to avoid. Read this whitepaper to learn the biggest ITIL pitfalls and how to avoid them.
Posted: 22 Jan 2018 | Published: 31 Dec 2017

TOPICS:  ITIL
ServiceNow

Making the case for converged and hyper-converged infrastructure
sponsored by SearchConvergedInfrastucture
EBOOK: This e-book from the experts at SearchConvergedInfrastructure.com helps you make the case for converged and hyper-converged in your organization. Read on to access a package of articles that will help you sell HCI to upper management, prep your environment for HCI platform installation, and more.
Posted: 17 Jan 2018 | Published: 17 Jan 2018

SearchConvergedInfrastucture

Guide to ITIL Certifications and Tips for Exam Success
sponsored by Global Knowledge
WHITE PAPER: More certifications means more money in your pocket at the end of the week. ITIL is becoming an increasingly important field. This guide covers everything you need to know about different ITIL certifications and offers advice about the examinations.
Posted: 05 Jan 2018 | Published: 12 Dec 2017

Global Knowledge

IT Trailblazers Reveal a Path to Business Value from App Transformation
sponsored by Atos
WHITE PAPER: Trailblazers, better known as early-adopters, identified cost control as only the eighth most important benefit of cloud migration. What are the top benefits? Access this white paper for the real reasons you should move to the cloud, and understand the operational effects it will have on your organization.
Posted: 28 Nov 2017 | Published: 28 Nov 2017

Atos

Red Hat CloudForms Unifies and Improves Service Delivery and Management
sponsored by Red Hat
WHITE PAPER: This paper presents an economic analysis of Red Hat CloudForms, which can automate operational processes and unify service management across multivendor virtual and cloud environments. Read on to streamline service delivery with features such as automated policy enforcement and remediation, and more.
Posted: 31 Oct 2017 | Published: 31 Oct 2016

Red Hat

Continuous Integration and Delivery with Ansible
sponsored by Red Hat
WHITE PAPER: If your team is struggling to enable continuous integration and continuous deployment (CI/CD), it may be time to consider implementing an IT automation engine. Read on here to learn about an open source automation engine that could help you enable CI/CD with zero downtime.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Red Hat

How to Achieve a Successful Microservices Architecture
sponsored by Red Hat
WHITE PAPER: Discover how to achieve success with microservices here. Read on to build your microservices foundation to improve upon service-oriented architecture, and thus benefit from easier development and maintenance, independent scalability of application components, and more.
Posted: 26 Oct 2017 | Published: 31 Dec 2016

Red Hat

How to Meet the Growing Demands and Challenges of IT
sponsored by Rackspace
RESOURCE: This infographic offers a clear perspective on four factors to consider when outsourcing your IT. Download now to meet your business demands with a broker model that will reduce shadow IT through self-serve provisioning, and 3 more.
Posted: 19 Oct 2017 | Published: 19 Oct 2017

Rackspace

The Business of IT Transformation
sponsored by Rackspace
WEBCAST: Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect the term "digital transformation" and highlight the challenges driving businesses like yours to the cloud. They also run down an actionable cloud implementation checklist, for you to use as guidance.
Posted: 13 Oct 2017 | Premiered: Mar 29, 2017

Rackspace

Case Study: How the University of Salzburg Built a Self-Service IT Portal
sponsored by Red Hat
CASE STUDY: Learn from the Paris Lodron University of Salzburg's case how using an IaaS cloud platform enabled them to streamline access to IT services and resources. Access now to learn how to achieve automated deployment of IT services, improve resource scalability with integrated open source solutions, and more.
Posted: 31 Oct 2017 | Published: 31 Oct 2017

Red Hat

IT Modernization: Orchestration and Automation Solutions
sponsored by Red Hat
PRODUCT OVERVIEW: This resource details several tools that enable the self-service and automatic provisioning of infrastructure resources to dynamically develop and deploy applications—streamlining DevOps processes with the goal of creating a more agile infrastructure. Download your copy here.
Posted: 30 Oct 2017 | Published: 31 Dec 2016

Red Hat

Building JBoss EAP 7 Microservices on OpenShift Enterprise 3
sponsored by Red Hat
RESOURCE: This detailed reference architecture is a blueprint for using JBoss EAP 7.0 to build a microservices architecture that takes full advantage of OpenShift Enterprise 3.2. You'll be guided step-by-step through the building and application deployment processes. Download your copy here.
Posted: 27 Oct 2017 | Published: 30 Jun 2016

Red Hat

Accelerate Service Delivery to Increase IT Value
sponsored by Red Hat
RESOURCE: By downloading this resource, you'll learn how to accelerate IT service delivery using self-service catalogs and automated provisioning. Read on to see how the management tools outlined here will assist in delivering more apps and services to market, faster, while still maintaining operational control of all environments.
Posted: 26 Oct 2017 | Published: 31 Dec 2016

Red Hat
1 - 25 of 264 Matches Previous Page    1 2 3 4    Next Page

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2018, TechTarget | Read our Privacy Statement