Business of Information Technology  >   Business Management  >   Best Practices  >  

ITIL

RSS Feed   
ALSO CALLED: Information Technology Infrastructure Library, IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework  … 

ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary
ITIL Reports
1 - 25 of 146 Matches Previous Page  |  Next Page
Overview of Lenovo ThinkAgile HX
sponsored by TechData - LenovoNutanix
RESOURCE: This resource provides an in-depth look at Lenovo ThinkAgile HX hyper-converged systems, including strengths, features, what's new, and the different models so you can select the HCI that best fits your organization's needs. View it here.
Posted: 20 Mar 2019 | Published: 20 Mar 2019

TechData - LenovoNutanix

Transforming IT into a Catalyst for Business Growth
sponsored by ServiceNow
WHITE PAPER: Discover how ServiceNow's Change and Governance framework can help establish a higher degree of change clarity, regulatory compliance, and ultimately increase the visibility and strategic value of the entire change portfolio.
Posted: 19 Mar 2019 | Published: 19 Mar 2019

ServiceNow

2019 Planning: Understanding Your Top Prospect Needs
sponsored by Kaseya
EBOOK: This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

Kaseya

IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

ConnectWise

The Ultimate Outage Prevention Tool – a CMDB?
sponsored by ServiceNow
WHITE PAPER: Unplanned service outages can be catastrophic, with potential costs soaring into the millions. A healthy CMDB strategy can act as a counter-measure – but how? Learn more inside.
Posted: 07 Feb 2019 | Published: 07 Feb 2019

ServiceNow

5 Steps to Successfully Deploying a Healthy CMDB
sponsored by ServiceNow
WHITE PAPER: A healthy, high-functioning CMDB doesn't happen by chance – instead, it requires some serious planning. Flip through five CMDB best practices for planning, executing, and sustaining a configuration management strategy that matches your enterprise's needs.
Posted: 07 Feb 2019 | Published: 07 Feb 2019

ServiceNow

The City of Arlington Keeps Dreaming Thanks to IT Modernization
sponsored by Dell EMC
WHITE PAPER: Arlington, Texas, a city of over 370,000 residents, proudly calls itself "The American Dream City." In this one pager, find out how the city used sophisticated strategy and governance practices to build an incredibly modernized IT infrastructure to help them live up to their name.
Posted: 07 Feb 2019 | Published: 31 Dec 2018

Dell EMC

Getting Started With a Centralized CMDB
sponsored by ServiceNow
WHITE PAPER: Setting up a CMDB is notorious in the IT industry for being "too difficult". Click inside to find out 8 configuration management and CMDB tips, designed to help guide you through both the initial and post-implementation steps.
Posted: 12 Oct 2018 | Published: 20 Jul 2018

ServiceNow

Manage with Speed and Simplicity on the Go
sponsored by Serviceaide
VIDEO: Outages and other problems in your enterprise can spring up anytime, meaning IT has to be ready at all times. Learn how an intelligent virtual support agent can take your mobile ITSM management tools to the next level with the power of artificial intelligence.
Posted: 19 Apr 2018 | Premiered: 11 Apr 2018

Serviceaide

Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER: Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Serviceaide

Delivering Success as a Service with SIAM
sponsored by Perspectium
CASE STUDY: As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.
Posted: 29 Mar 2018 | Published: 29 Mar 2018

Perspectium

The Journey Towards Digital Transformation
sponsored by ServiceNow
VIDEO: Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

ServiceNow

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017

ServiceNow

Take Your Service Availability to New Heights
sponsored by ServiceNow
: Service outages take too long to fix, and many potential service issues go undetected. Download this eBook and learn how to take back control with service-aware event management. See the health of all of your business services at a glance—and instantly get to the root cause of service issues.
Posted: 24 Jan 2018 | Published: 30 Nov 2016

ServiceNow

Case Study: How ITIL Literally Keeps the Lights On
sponsored by ServiceNow
CASE STUDY: As a major electricity supplier, TransAlta relies heavily on its IT capabilities. With more than 2,300 employees, TransAlta also needs to ensure that its business services and desktop infrastructure effectively supports its ongoing operations. Download this eBook to learn how TransAlta powers IT Service management and IT Operations with ServiceNow.
Posted: 23 Jan 2018 | Published: 01 Jul 2016

ServiceNow

Case Study: Media Giant Enhances Visibility and Service Quality
sponsored by ServiceNow
CASE STUDY: One global media and entertainment leader needed to move from multiple, disconnected monitoring tools and manual processes to an automated approach for seamless integration between event management and the CMDB. Read this case study to learn how they were able to overcome these challenges with an ITSM service.
Posted: 22 Jan 2018 | Published: 17 Nov 2016

ServiceNow

Case Study: Drive IT Transparency and Integration
sponsored by ServiceNow
CASE STUDY: One company had an overly complex IT environment that was non-ITIL compliant. Read the case study to learn how they were able to achieve consolidation, self-service automation and transparency with a single system of record.
Posted: 22 Jan 2018 | Published: 22 Jan 2018

ServiceNow

A Practical Approach to ITIL Adoption
sponsored by ServiceNow
WHITE PAPER: Many of your peers are already reaping the benefits of ITIL adoption, but if you plan on following suit there are a number of common mistakes you should try to avoid. Read this whitepaper to learn the biggest ITIL pitfalls and how to avoid them.
Posted: 22 Jan 2018 | Published: 31 Dec 2017

TOPICS:  ITIL
ServiceNow

The Business of IT Transformation
sponsored by Rackspace Microsoft
WEBCAST: Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect the term "digital transformation" and highlight the challenges driving businesses like yours to the cloud. They also run down an actionable cloud implementation checklist, for you to use as guidance.
Posted: 13 Oct 2017 | Premiered: Mar 29, 2017

Rackspace Microsoft

Evolving IT from a Support Role to a Business Partner
sponsored by Ensono Limited
ESSENTIAL GUIDE: In this E-Guide, find out how CIOs and IT leaders are taking measures towards transitioning their IT teams into valuable members of the business. Plus, learn how modern ITIL frameworks can take this transition a step further.
Posted: 03 Sep 2018 | Published: 03 Sep 2018

Ensono Limited

Modern ITSM and Asset Management
sponsored by SoftwareOne
EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.
Posted: 24 May 2018 | Published: 22 May 2018

SoftwareOne

Working with the Kubernetes Configuration to Deploy Containers
sponsored by Diamanti
EGUIDE: In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.
Posted: 27 Feb 2018 | Published: 19 Feb 2018

Diamanti

Making the case for converged and hyper-converged infrastructure
sponsored by SearchConvergedInfrastucture
EBOOK: This e-book from the experts at SearchConvergedInfrastructure.com helps you make the case for converged and hyper-converged in your organization. Read on to access a package of articles that will help you sell HCI to upper management, prep your environment for HCI platform installation, and more.
Posted: 17 Jan 2018 | Published: 17 Jan 2018

SearchConvergedInfrastucture

A CIO's Top Priority
sponsored by Rainforest QA Inc.
EGUIDE: Chances are that you see your role as CIO differently than everyone else in the company. This e-guide will help you gain perspective on what your organization is looking for you to accomplish and how to rearrange your priorities accordingly.
Posted: 05 Sep 2017 | Published: 30 Aug 2017

Rainforest QA Inc.

Converged Infrastructure Drop-off Doesn't Mean Data Center Death
sponsored by Hewlett Packard Enterprise
EGUIDE: The dropping adoption of converged infrastructure doesn't foretell its death. Read on here to discover why many enterprises still select CI as a more stable and agile operating environment over HCI, and to consolidate assets acquired through acquisitions, as told by our experts in this guide.
Posted: 21 Aug 2017 | Published: 15 Aug 2017

Hewlett Packard Enterprise
1 - 25 of 146 Matches Previous Page    1 2 3 4    Next Page

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement