What’s Driving Multi-Location Networks
sponsored by Frontier Communications
RESOURCE:
The “new normal” facing multi-location businesses is driving many to reassess their IT environments. And there’s a reason bandwidth is at the top of a lot of priority lists. In this brief, learn how Telecoms have responded to this need for higher bandwidth and performance connectivity with Ethernet.
Posted: 21 Sep 2020 | Published: 21 Sep 2020
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Re-energizing the customer conversation
sponsored by Genesys
EBOOK:
Genesys recently held their 2020 Utility Week Customer Summit, which gave telco executives an opportunity to share their insights on surviving in today’s competitive environment. Explore some of the key takeaways in this eBook.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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The great customer experience opportunity
sponsored by Genesys
EBOOK:
As the telco industry races towards yet another new network shift, customer experience is in the spotlight. Download this report to explore insights from the industry leaders placing CX at the top of their to-do lists, as well as tips to help you design your own strategy.
Posted: 15 Sep 2020 | Published: 15 Sep 2020
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Poly Telework Guide Book
sponsored by Poly
EBOOK:
A flexible work arrangement requires teleworkers to be equipped with the right unified communications technology for better collaboration within teams without being confined to a physical location or workspace. With a good setup, your organization could thrive. Dive into this e-book to learn how to do telework the right way.
Posted: 08 Sep 2020 | Published: 08 Sep 2020
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A Successful Workplace Transformation with Fixed Mobile Convergence
sponsored by Telstra
WHITE PAPER:
This pandemic has necessitated a transformation that’s marked by improvements in communications and collaboration. Soon, staff will be able to work anywhere with a device the same way they would in an office. How do organizations ensure the success of this transformation? Tap into this white paper on fixed mobile convergence to learn the answer.
Posted: 01 Sep 2020 | Published: 30 Jun 2020
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Simmons University’s Secret to Virtual Conference Success
sponsored by Vbrick
WEBCAST:
The Simmons Leadership Conference, the premier women’s professional development event, was scheduled for April 16, 2020 and was sold out. However, it had to become virtual following the outbreak of COVID-19. View this webinar to learn how those at Simmons University leveraged Vbrick Rev and Cisco Webex to deliver a successful virtual conference.
Posted: 25 Aug 2020 | Premiered: Apr 6, 2020
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Humanizing the customer experience in telecom
sponsored by Fractal
RESOURCE:
Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post.
Posted: 20 Aug 2020 | Published: 20 Aug 2020
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Advancing the Telecom Industry through Network Experience Analytics
sponsored by Teradata
RESOURCE:
In a world where cellphones are the most important gadgets that people own, telecom operator customers and their demands have evolved sharply. In this blog, learn how Network Experience Analytics can help ensure your Telecom network doesn’t face congestion.
Posted: 18 Aug 2020 | Published: 27 Jul 2020
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Success Story: Dartmouth College
sponsored by GoTo-LogMeIn
CASE STUDY:
COVID-19 has hit the educational industry particularly hard. Many universities are still running traditional legacy phone systems, making effective communications almost impossible… unless they’re in the cloud. Take a look at this case study detailing how Dartmouth College was able to stay connected in the wake of pandemic.
Posted: 12 Aug 2020 | Published: 01 Jul 2020
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Transforming Communications at NPower
sponsored by FourNet
CASE STUDY:
Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Case Study: AudioCodes IT and Microsoft Teams
sponsored by AudioCodes
CASE STUDY:
Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.
Posted: 20 Jul 2020 | Published: 20 Jul 2020
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More to Plan for with 5G Than Just 5G – Start Now
sponsored by Calero MDSL
WHITE PAPER:
While the relationship between wireless telecom and other technologies may seem obvious, it’s important to understand the implications of the convergence between 5G, cloud computing, and IoT. They go way beyond increased speed. In this white paper, that take a closer look and dive into the future of telecom with a focus on 5G, IoT and cloud.
Posted: 20 Jul 2020 | Published: 20 Jul 2020
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Past, Present, and Future: Inventory Management
sponsored by Calero MDSL
WHITE PAPER:
The telecom industry has long been challenged by many factors which make it difficult to keep track of all the equipment, services, contracts, and other elements that make up their area of responsibility. Each of these easily becomes a hidden cost. In this white paper, learn how inventory management can help account for these hidden costs.
Posted: 16 Jul 2020 | Published: 16 Jul 2020
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What's the right architecture for your managed network service?
sponsored by Cato Networks
DATA SHEET:
The landscape of business networks is being altered by increased bandwidth requirements, cloud computing, and the need for low-latency, secure connectivity. In this report, read why SASE may be the best option for keeping up with network demand.
Posted: 02 Jul 2020 | Published: 02 Jul 2020
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US Business Opportunities in Asia Pacific
sponsored by SingTel
WHITE PAPER:
Vietnam is committed to an ambitious investment plan to improve infrastructure and technology across the country, which will increase the ease of doing business and improve logistics. In this white paper, learn how Singtel can help US businesses looking to expand into Vietnam in the coming years.
Posted: 25 Jun 2020 | Published: 25 Jun 2020
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Rethinking the “Easy Button” of Connectivity
sponsored by Quality Technology Services
WHITE PAPER:
In this white paper, learn how IP carriers can bolster the strength and stamina of their connectivity infrastructure to ensure they can weather an outage without introducing downtime or latency – or impacting customers’ businesses.
Posted: 25 Jun 2020 | Published: 25 Jun 2020
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The Value of Global SIP Connect for Enterprise Communications in North America
sponsored by TATA Communications
ANALYST REPORT:
Many global organizations are looking to enhance their customer interactions and service with email, chatbots, voice, and video capabilities. However, most organizations face a number of challenges. In this IDC brief, learn how SIP trunking can help to alleviate these challenges.
Posted: 22 Jun 2020 | Published: 31 May 2019
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Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.
Posted: 19 Jun 2020 | Published: 23 Jun 2020
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The Technology Behind the PGA European Tour: TATA Communications
sponsored by TATA Communications
CASE STUDY:
The PGA European Tour produces 900 hours of live content and 75 hours of non-live content for their fans across the world. However, they recognized the need to engage with these fans in new ways. In order to do this, they decided to partner with Tata Communications. Download this case study to learn more about the partnership.
Posted: 10 Jun 2020 | Published: 10 Jun 2020
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2020 State of Application Services Report
sponsored by F5 Networks
ANALYST REPORT:
For F5’s 6th annual survey, they heard from more than 300 respondents within the mobility and fixed-line market segments. Their responses provide a unique view of the trends shaping the application landscape and how organizations in the telecom market are transforming to meet the demands of the digital economy. Download the report to learn more.
Posted: 10 Jun 2020 | Published: 10 Jun 2020
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Computer Weekly - 2 June 2020: What will be the IT security priorities of the post-coronavirus world?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, the working world after the pandemic will be very different – we assess the IT security priorities for the 'new normal'. Facial recognition firms are racing to identify people wearing face masks. And how did Europe's telecoms networks cope with the switch to remote working? Read the issue now.
Posted: 01 Jun 2020 | Published: 02 Jun 2020
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The 5G Future Will Spark an Evolution of Telecom Networks
sponsored by T-Mobile for Business
EGUIDE:
Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.
Posted: 04 May 2020 | Published: 04 May 2020
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AudioCodes Case Study
sponsored by AudioCodes
CASE STUDY:
PCI Pal’s unique requirements demanded an SBC solution that went beyond standard functionality. In this case study, learn how AudioCodes Mediant VE and CE SBCs running in AWS delivered a unique solution for protecting contact center customers’ sensitive credit card data in compliance with the requirements of PCI DSS.
Posted: 08 Apr 2020 | Published: 08 Apr 2020
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Market Trends: CSPs Must Accelerate Direct Connections to Cloud
sponsored by Equinix
ANALYST REPORT:
With adoption of cloud services gaining momentum, product leaders of communications technology service providers must accelerate deployment of direct network connections to cloud providers to improve application performance for customers and protect network service revenues. Download this Gartner report to learn more.
Posted: 24 Jan 2020 | Published: 06 Dec 2019
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Top 10 telecoms stories of 2019
sponsored by ComputerWeekly.com
EGUIDE:
To paraphrase the eternally wonderful Sesame Street: this year's telecoms industry has been brought to you by the number "5", and the letter's "G" and "H". Here is Computer Weekly's top 10 list of what was driving the telecoms industry during 2019.
Posted: 03 Jan 2020 | Published: 03 Jan 2020
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