All resources sponsored by:

ConnectWise

1 - 25 of 33 Matches
Optimizing Operational Efficiency
sponsored by ConnectWise
EBOOK:Recent studies have shown that nearly half of all MSPs and service providers have identified the opportunity for operational improvements. Jump into this eBook chapter to learn how to maximize your organization’s operational efficiency through a handful of tactics.
Posted: 12 May 2020 | Published: 12 May 2020
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Enabling & Optimizing a Remote Workforce
sponsored by ConnectWise
EBOOK:Dive into this eBook chapter to uncover resources and tips for managing a newly remote workforce as an MSP, reducing the potential for chaos, and ensuring your clients have the capabilities to remain productive and profitable throughout the crisis.
Posted: 11 May 2020 | Published: 11 May 2020
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Securing an Unsecure World: Employee Education is Key
sponsored by ConnectWise
EBOOK:For MSPs, the safe perimeter you’ve established for your client’s office has essentially dissolved now that most workforces are remote. Learn how to differentiate your services by helping your clients establish education and policies designed to reduce the risks posed by a freshly remote workforce.
Posted: 11 May 2020 | Published: 11 May 2020
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Building Strong Customer Relationships
sponsored by ConnectWise
EBOOK:The reality of today’s business environment is that your clients – even the dedicated ones – are actively evaluating their expenses and cutting costs where they can. How can your business ensure you’re not the ones on the chopping block? Dive inside this eBook chapter to learn five ways to reaffirm the value of your organization to your clients.
Posted: 08 May 2020 | Published: 08 May 2020
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Securing Your Company & Clients in this New Remote Environment
sponsored by ConnectWise
EBOOK:Now more than ever, MSPs need to examine the security measures they have in place now that the traditional “corporate perimeter” is out of the question. Inside this eBook chapter, learn three ways to start securing your employees and your customers.
Posted: 08 May 2020 | Published: 08 May 2020
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TOPICS:  Cybersecurity

Managing Cash Flows During a Crisis
sponsored by ConnectWise
EBOOK:During uncertain economic times, day-to-day cash flows aren’t always crystal clear. Jump inside this eBook chapter to learn cash flow management best practices for MSP organizations during the extraordinary circumstances of the pandemic.
Posted: 07 May 2020 | Published: 07 May 2020
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Building a Framework for MSP Success
sponsored by ConnectWise
WHITE PAPER:IT-as-a-service offerings are now a dime-a-dozen. To stand out, today’s MSPs must find new and innovative ways to ensure business flexibility – starting with the back office. Inside this article, learn how to start optimizing your MSP’s back office.
Posted: 06 May 2020 | Published: 06 May 2020
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The New Formula for MSP Success
sponsored by ConnectWise
WHITE PAPER:Managed services are gradually shifting towards a model where routine maintenance and service tasks are handled by automation and customer service bots. However, to be successful in these conditions and stay ahead of competition, experts say MSPs need a new formula. Dive into this article to learn more.
Posted: 06 May 2020 | Published: 06 May 2020
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Five Ways MSPs Can Deliver Real Customer Value
sponsored by ConnectWise
WHITE PAPER:Not all MSPs are finding the shift to as-a-service business models particularly rewarding. Dive into this guide to learn five ways that MSPs like you can start taking steps to meet customer demands head-on without having to blend into the as-a-service herd.
Posted: 05 May 2020 | Published: 05 May 2020
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The Impact of Lost Time Entries
sponsored by ConnectWise
WEBCAST:Creating efficiency and ensuring accountability is key to maximizing your human investment, but sometimes technician time entries can inexplicably slip through the cracks. Tune in to this quick video to learn how to start taking steps towards reducing the impact of lost time entries
Posted: 05 May 2020 | Premiered: May 5, 2020
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Resources ConnectWise has available for MSPs
sponsored by ConnectWise
WEBCAST:Tune into this webcast to learn how to position your MSP organization as a source of truth, trust, and innovation during times of uncertainty. You’ll find out how to productively discuss risk with clients, access helpful resources on connectivity and cybersecurity, and more.
Posted: 05 May 2020 | Premiered: May 5, 2020
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Intruder Alert: Secure Your Remote Access Tools from Cyberattackers
sponsored by ConnectWise
WHITE PAPER:Recent attacks on large organizations have highlighted the need for increased security precautions, particularly for MSPs and other service providers. Download this guide to learn seven integral security precautions that every MSP should be factoring into their business models and how to start acting right away.
Posted: 04 May 2020 | Published: 04 May 2020
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TOPICS:  Cybersecurity

The 4 Pillars to Building a Top-Notch Remote Workforce eBook
sponsored by ConnectWise
EBOOK:The opportunities for businesses and employees are endless as traditional work arrangements evolve, but its up to organizations like yours to start adapting now if you want to start fully capitalizing on the advantages of a remote workforce.Dive inside this eBook to uncover four tips and tricks for building a top-notch remote workforce.
Posted: 04 May 2020 | Published: 04 May 2020
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Why Automating Contracts Matter
sponsored by ConnectWise
WEBCAST:Tune into this quick video learn what contract automation means for MSPs – and some of the major headaches contract automation can solve.
Posted: 01 May 2020 | Premiered: May 1, 2020
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Why Automating Invoicing is a Must
sponsored by ConnectWise
WEBCAST:Tune into this webinar to learn more about the challenges posed by ineffective invoice processing methods – and find out how to start integrating automation to solve them.
Posted: 01 May 2020 | Premiered: May 1, 2020
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TOPICS:  ERP

Intruder Alert: Secure Your Remote Access Tools from Cyberattacks
sponsored by ConnectWise
WEBCAST:Like any other business, MSPs and other service providers are not immune from the threats posed by cyberattacks and ransomware – and often, have much more to lose. Tune into this webinar to hear security industry experts discuss seven security precautions that every MSP should be considering
Posted: 01 May 2020 | Premiered: May 1, 2020
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TOPICS:  Cybersecurity

The MSP COVID-19 Playbook
sponsored by ConnectWise
EBOOK:During today’s pandemic, there is a laundry list of tasks ahead for managed service providers (MSP) to ensure that they weather the storm intact. Save a copy of this 48-page step-by-step guide to learn all the steps you should be taking to stabilize your organization.
Posted: 01 May 2020 | Published: 01 May 2020
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The Finance KPIs Top MSPs Rely on for Success
sponsored by ConnectWise
WHITE PAPER:Without the right set of KPIs, it’s impossible for service providers to accurately make decisions about profitability. Save a copy of this eBook, which focuses on the five most important KPIs top service providers are using to measure the financial health of their organizations.
Posted: 30 Apr 2020 | Published: 30 Apr 2020
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The Ultimate Guide to As-a-Service
sponsored by ConnectWise
EBOOK:Jump into this 41-page eBook to learn how to start pivoting your offerings to an as-a-Service model – and how to market, sell to, onboard, and retain clients with an as-a-Service delivery model.
Posted: 30 Apr 2020 | Published: 30 Apr 2020
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The Impact Utilization has on Your Margins
sponsored by ConnectWise
WEBCAST:Ensuring that employees are being utilized, and being utilized for billable tasks, is an essential task for managed service providers who want to see growth. Watch this short video to learn more about your margins and how to improve your organization’s utilization.
Posted: 30 Apr 2020 | Premiered: Apr 30, 2020
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Managed Service Provider Market Research Study
sponsored by ConnectWise
WHITE PAPER:The sudden boom in MSP popularity is because they often provide services that are more specialized and efficient than in-house teams are capable of. Read on to view the results of a market survey that dives deeper into today’s MSP landscape.
Posted: 30 Apr 2020 | Published: 30 Apr 2020
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The ConnectWise Difference
sponsored by ConnectWise
WHITE PAPER:Jump inside this resource to learn more about ConnectWise’s portfolio of software solutions, integration platforms, and its extensive global community and how they can impact you managed service business. Plus, read through a collection of case studies from ConnectWise partners to see the benefits they earned in the real world.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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Learn the 4 Stages of MSP Business Maturity
sponsored by ConnectWise
WHITE PAPER:Find out which of the four stages of the MSP business maturity model your organization is in, alongside an in-depth description of what each of the four main stages entails.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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TOPICS:  CIOs | IT Management

eBook: IT Service Excellence Tool Kit
sponsored by ConnectWise
EBOOK:Save a copy of this 122-page eBook to learn how to ensure your service desk is operating at its maximum potential – and how to configure it to deliver enhanced results to your clients.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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The Service Desk KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
sponsored by ConnectWise
WHITE PAPER:Visibility into the performance of your organization’s service desk provides insight into what issues to focus on to provide the support your clients expect, but KPIs aren’t always easily translated. Save a copy of this 18-page eBook, which focuses on the seven KPIs used by top service providers to measure service desk efficiency.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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TOPICS:  IT Services

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