All resources sponsored by:

ConnectWise

10 Matches
Why Incorrectly Calculating Your True Cost Can Cost You
sponsored by ConnectWise
WEBCAST:Tune into this exclusive webcast as Topher Barrow, Product Marketing Manager with ConnectWise, explains how MSPs can correctly calculate the costs of staying in business and provides a 3-point cost breakdown formula.
Posted: 20 Jan 2020 | Premiered: Jan 20, 2020
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The ConnectWise Difference
sponsored by ConnectWise
WHITE PAPER:Download the following paper to discover a platform that will seamlessly enable you to manage, sell, control, secure, and automate your systems and processes and will give you the tools necessary to succeed as an MSP.
Posted: 20 Jan 2020 | Published: 20 Jan 2020
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The KPIs You Should Be Measuring
sponsored by ConnectWise
WHITE PAPER:This white paper explains how MSPs can measure performance and evaluate their relationships with clients, improve service with those clients, and increase loyalty. Download now to learn how to accurately calculate the KPIs that are critical for MSPs, such as revenue valuation, customer acquisition cost, and more.
Posted: 05 Nov 2019 | Published: 04 Nov 2019
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IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK:This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018
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Pricing IT Services: A Complete E-book
sponsored by ConnectWise
EBOOK:In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.
Posted: 05 Mar 2019 | Published: 31 Dec 2018
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The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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The Ultimate Guide to As-A-Service: Step-by-Step Advice for Empowering Your Business
sponsored by ConnectWise
EBOOK:This 9-chapter, 70-page e-book serves as your organization's complete guide to establishing as-a-service solutions to expand your service offering. The e-book can be accessed here, with detail information on managing cash flow, getting clients on board with new services, navigating cloud services, and more.
Posted: 24 Sep 2018 | Published: 24 Sep 2018
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Hybrid Cloud Management and Automated Monitoring Tools for MSPs and Channel Partners
sponsored by ConnectWise
EGUIDE:In this expert e-guide, explore how to use remote monitoring and management and other automated tools to manage hybrid cloud environments. Discover how to evaluate both commercially available and homegrown automated tools, enable custom integrations to unify monitoring tools with ITSM, monitor legacy systems, and more.
Posted: 01 Mar 2017 | Published: 27 Feb 2017
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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER:The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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