Customer Self Service Multimedia

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Dec 2, 2009

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Customer Self Service

Customer Self Service Multimedia (View All Report Types)

Podcast- Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program PODCAST: In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: 25 Sep 2009 \| Premiered: 25 Sep 2009 TOPICS: Cloud Computing \| Customer Self-Service \| Data Centers \| IT Services \| Network Service Providers \| Server Management \| Software as a Service \| VARs

Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program WEBCAST: In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: 25 Sep 2009 \| Premiered: 25 Sep 2009 TOPICS: Cloud Computing \| Customer Self-Service \| Data Centers \| Hybrid clouds \| Infrastructure Services \| IT Infrastructure \| IT Services \| Middleware \| Platform as a service \| Private cloud computing \| Public cloud computing \| Software as a Service \| VARs

The Virtual Presenter's Series: Start Right. Design Right. Present Right. sponsored by Citrix Online WEBCAST: View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro. Posted: 21 Aug 2009 \| Premiered: 21 Aug 2009 TOPICS: CRM \| Customer Service \| Customer Service Best Practices \| Lead Generation \| Marketing \| Web Conferences \| Web Services \| Webcasts

Proven Strategies for Successfully Deploying An Electronic Health Records Solution sponsored by Kofax, Inc. WEBCAST: This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care. Posted: 22 Sep 2009 \| Premiered: 22 Sep 2009 TOPICS: Business Process Management \| Customer Service \| Data Management \| Data Management Software \| Document Management Software \| Electronic Discovery \| Health Care Industry \| Imaging Software \| Medical Records Management \| Payment Processing \| Productivity \| Records Management Software \| Regulatory Compliance

Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit sponsored by Microsoft WEBCAST: This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. Posted: 09 Sep 2009 \| Premiered: 09 Sep 2009 TOPICS: Collaboration \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Profiles \| Customer Service \| Customer Service Best Practices \| Productivity \| Sales and Marketing Software

Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM sponsored by Microsoft WEBCAST: This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base. Posted: 09 Sep 2009 \| Premiered: 09 Sep 2009 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Service \| Customer Service Best Practices \| Sales \| Sales and Marketing Software

Podcast: The End User Experience: Flexible Computing sponsored by Intel Technology Provider PODCAST: This podcast explores the business benefits of upgrading to a flexible computing environment. Discover how you can help your customers transition to this environment by providing application virtualisation, profile virtualisation and centralised management tools. Posted: 19 Nov 2009 \| Premiered: 19 Nov 2009 TOPICS: Applications Management \| Customer Service \| Desktop Applications Management \| Desktop Management \| User Experience \| Windows

Using Webinars to Engage Prospects sponsored by Citrix Online WEBCAST: View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages. Posted: 21 Aug 2009 \| Premiered: 21 Aug 2009 TOPICS: B2B \| CRM \| Customer Interaction Services \| Customer Service \| Lead Management \| Marketing \| Webcasts

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses sponsored by SPSS Inc. Worldwide Headquarters WEBCAST: Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data. Posted: 04 May 2009 \| Premiered: 04 May 2009 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Surveys

Grow Your Business with Microsoft Dynamics CRM sponsored by Microsoft WEBCAST: View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. Posted: 09 Sep 2009 \| Premiered: 09 Sep 2009 TOPICS: CRM \| CRM Software \| Customer Data Management \| Customer Service \| Lead Management \| Sales \| Sales and Marketing Software \| Sales Force Automation \| Sales Representatives

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