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Increase Customer Engagement Through Transparency - Give Customers the Power to Access Their Own Statements, Bills and Records
sponsored by IBM
VIDEO: In this webinar, Forrester research analyst Craig Le Clair examines best practices for providing customers with secure, reliable access to their own statements and bills in order to create the kind of business transparency that leads to deeper customer engagement.
Posted: 30 Jul 2014 | Premiered: 30 Jul 2014

IBM

IBM Content Manager OnDemand Drives Customer Engagement to Increase Satisfaction, Raise ROI
sponsored by IBM
WEBCAST: This exclusive video covers an on-demand content management solution that can help you create positive customer engagement.
Posted: 31 Jul 2014 | Premiered: Nov 25, 2013

IBM

Swedbank customer success
sponsored by QlikTech, Inc.
VIDEO: The following brief video case study to reveal show by adopting QlikView, Swedbank was able to improve their capacity for self-service customer data analysis, enable a centrally targeted sales and marketing strategy, and more. View now to see how you can attain similar results.
Posted: 25 Aug 2014 | Premiered: 25 Aug 2014

QlikTech, Inc.

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Using IBM Big Data & Analytics to Acquire, Grow and Retain Customers
sponsored by IBM
VIDEO: Find out how the Cincinnati Zoo utilized big data and analytics to personalize the customer experience for each person from the moment they enter the zoo.
Posted: 11 Jul 2014 | Premiered: 25 Feb 2014

IBM

Recognize your Apps Personalities
sponsored by Hewlett-Packard Company
VIDEO: This brief video explains how the right applications transformation strategy can lead your enterprise to a new level of success by enabling you to categorize and profile apps based on business impact, simplify apps management, and more.
Posted: 09 Oct 2013 | Premiered: 09 Oct 2013

Hewlett-Packard Company

How to Put Customers at the Center of Your Business
sponsored by IBM
WEBCAST: In this webcast, hear from Constellation Research principal analyst and CEO Ray Wang as he explores how to put customers at the center of your business. Learn how to make sure your customers stay loyal in a fiercely competitive marketplace.
Posted: 18 Sep 2013 | Premiered: Sep 18, 2013

IBM

Gaining a CRM Edge with Self-Service BI
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.
Posted: 14 Mar 2014 | Premiered: 19 Mar 2014

SearchBusinessAnalytics

Managed Services: Transitioning to Cloud Services
sponsored by Egenera
WEBCAST: In this interview, Netsolus' CTO Bryan Ballard discusses the specifics of this transition and why his organization chose the cloud suite they did for their new cloud services.
Posted: 11 Aug 2014 | Premiered: Mar 31, 2014

Egenera

Self-Service Strategies That Put Service Relationship Management Into Hyperdrive
sponsored by Hewlett-Packard Company
WEBCAST: Take a look at this exclusive webcast to learn more about implementing effective self-service strategies.
Posted: 28 Aug 2014 | Premiered: Aug 28, 2014

Hewlett-Packard Company

Better Service and Tighter Control: Innovations in Service Catalogs
sponsored by Hewlett-Packard Company
WEBCAST: In this on-demand webcast, discover how IT can deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

Engaging Experiences: Consistent Service With Innovative POS System
sponsored by Toshiba
VIDEO: Watch this brief video to learn about an innovative new POS system that can be used throughout your store to create consistent, engaging experiences for associates and customers. Learn how this platform can be used for multiple purposes throughout the store.
Posted: 13 May 2014 | Premiered: 12 Feb 2013

Toshiba

Video: EMC Hybrid Cloud Solution - The Foundation of Hybrid IT
sponsored by EMC Corporation
WEBCAST: Join Peter Cutts, VP & GM, EMC Cloud & EUC Solutions, to learn more about EMC's innovative Hybrid Cloud Solution - delivering self-service resources from private and public clouds.
Posted: 19 Aug 2014 | Premiered: Aug 19, 2014

EMC Corporation

Business Information University:Direct Delivery: Putting BI Data in the Hands of Business Users
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: In this classroom, business intelligence managers and other BI, IT and business professionals will get advice on how to use self-service, mobile and dashboard technologies to deliver BI data to business users in a timely and user-friendly way that lets them make maximum use of the information.
Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

SearchBusinessAnalytics

HP Social Enterprise Services
sponsored by Hewlett-Packard Limited
WEBCAST: Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

Smarter customer service with IBM business analytics
sponsored by IBM
WEBCAST: View this resource to learn how your business can build better relationships with your customers by utlizing business analytics.
Posted: 30 Aug 2013 | Premiered: Aug 30, 2013

IBM

Why CA LISA Service Virtualization for APM Customers
sponsored by CA Technologies.
WEBCAST: How can you achieve development, test, and release in the most effective way possible? This informative video will help answer that question as it highlights the fact that APM's data around the performance characteristics of production applications is very valuable to use in the pre-production context.
Posted: 23 Jun 2014 | Premiered: Jun 23, 2014

CA Technologies.

AWS Free Usage Tier Download: Gain Hands-on Experience with the AWS Cloud
sponsored by Amazon Web Services
TRIAL SOFTWARE: With AWS Free Tier, you can gain hands-on experience with a broad selection of AWS products and services, from a fully managed NoSQL database service with seamless scalability to cost-effective email-sending service in the cloud. Access this resource to learn more about AWS Free Tier benefits.
Posted: 23 Jul 2014 | Premiered: 23 Jul 2014


10 Tips for Securing your Email
sponsored by Symantec Hosted Services
WEBCAST: Attend this SearchSMB.com Expert Webcast to learn 10 tips that will help small to medium-sized businesses (SMBs) protect their corporate email servers.
Posted: 30 Oct 2006 | Premiered: Nov 1, 2006, 13:00 EST (18:00 GMT)

Symantec Hosted Services

HP and Ministry of Social Development deliver better service
sponsored by Hewlett-Packard Company
WEBCAST: View the following webcast to uncover how the Ministry of Social Development collaborates with HP to create new systems and technology that help deliver better overall service to over a million New Zealanders.
Posted: 21 Feb 2014 | Premiered: Feb 21, 2014

Hewlett-Packard Company

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom examines tips for using social media to improve the customer experience, how e-commerce and content management systems contribute to a positive customer experience, advice on formulating an effective CEM strategy and CEM and social media analytics technology.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

Customer Video: AAA NCNU
sponsored by Workday
WEBCAST: Watch this concise webcast now to discover the single tool which integrates HR's and the financial department's information, so you can have transparent, real-time access to your data.
Posted: 22 Apr 2014 | Premiered: Oct 17, 2013

Workday

Customer experience success in the age of mobile
sponsored by Hewlett-Packard Limited
WEBCAST: This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.
Posted: 10 Feb 2014 | Premiered: Feb 10, 2014

Hewlett-Packard Limited

Hybrid Cloud Solution: Leveraging Public and Private Cloud Resources
sponsored by Egenera
WEBCAST: Watch this video to learn about a hybrid cloud solution that is the first of its kind as it enables enterprises and service providers to build IT solutions that seamlessly leverage both public and private cloud resources.
Posted: 13 Aug 2014 | Premiered: Jul 31, 2013

Egenera

The Future of Hybrid Cloud: Multi-Cloud
sponsored by Egenera
WEBCAST: The hybrid cloud has become the trend to watch in 2014. Find out why this trend is here to stay in this informative webinar on what the drivers, inhibitors, and trends are in today's hybrid cloud.
Posted: 13 Aug 2014 | Premiered: Aug 13, 2014

Egenera

Customer Video: Life Time Fitness
sponsored by Workday
WEBCAST: Watch this brief webcast to discover which ERP solution a fitness organization implemented to integrate their financial and HR data into a single tool, so they could provide the best customer service possible.
Posted: 23 Apr 2014 | Premiered: Jun 1, 2012

Workday

Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

HP helps United Airlines consolidate their IT infrastructure
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

Customer Video: TripAdvisor CEO
sponsored by Workday
WEBCAST: Watch this concise webcast to discover how an integrated platform across HR and financials, among many other processes enable the largest travel website organization to provide top-notch service for their customers.
Posted: 21 Apr 2014 | Premiered: Dec 7, 2012

Workday
 
 
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