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Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online
sponsored by Microsoft
VIDEO: Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
Posted: 23 Aug 2010 | Premiered: 23 Aug 2010

Microsoft

Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g
sponsored by Oracle Corporation
PRODUCT DEMO: This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process.
Posted: 16 Dec 2010 | Premiered: 16 Dec 2010

Oracle Corporation

Explore the Features and Benefits of Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.
Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

Kofax, Inc.

Transitioning to the software defined data center (SDDC)
sponsored by Hewlett Packard Enterprise
WEBCAST: There is a significant investment in the monitoring tools that support your current physical and virtualized infrastructure. This webcast will help you develop tactical and strategic plans for transitioning to the new challenges of managing and optimizing the abstracted infrastructure elements of the SDDC.
Posted: 26 Nov 2013 | Premiered: Nov 26, 2013

Hewlett Packard Enterprise

Applying Business Analytics Webinar Series - Got Bad Data?
sponsored by SAS
WEBCAST: Tune in to this Webinar to find out how to improve key data areas through data quality profiling and provide decision makers with trustworthy information. You’ll learn how to apply analytics to your reliable, high-quality data and come away with insights that optimize your organization’s decision-making capabilities.
Posted: 09 Apr 2010 | Premiered: Apr 9, 2010

SAS

Author and deploy rules using WebSphere ILOG JRules Business Rules Management System
sponsored by IBM
PRODUCT DEMO: Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions.
Posted: 12 Dec 2010 | Premiered: 12 Dec 2010

IBM

Secure, Scalable Content Collaboration
sponsored by IBM
VIDEO: Watch this video to discover a technology that securely connects content and people for better customer service. Find out how Alex, a bank CIO, implemented this platform successfully and enhanced his business's collaborative capabilities.
Posted: 27 Jul 2016 | Premiered: 17 Mar 2016

IBM

BlaBlaCar Drives the Sharing Economy with Big Data Analytics
sponsored by Hewlett-Packard Enterprise
VIDEO: View this brief video to learn about the big data analytics platform that empowered a ridesharing service to improve the user experience and test new product features. Discover how this strategy accelerates analysis of large amounts of data to produce actionable insights faster.
Posted: 17 Mar 2016 | Premiered: 17 Mar 2016

Hewlett-Packard Enterprise

First Transit Transforms the Backbone of Their Fleet with SCM
sponsored by Infor
VIDEO: Tune into this video to discover how to optimize resource and labor utilization, improve inventory and shipping accuracy, respond faster to changing market conditions with an open architecture SCM platform. Learn how to gain the visibility you need to deliver the perfect order every time.
Posted: 20 Jul 2016 | Premiered: 20 Jul 2016

Infor

Transform Work in the Cloud with Secure Content Management
sponsored by IBM
VIDEO: Countless hours can be wasted navigating content siloes and share point sights when looking for the right files to share with customers. Watch this video to learn about a leading cloud content management platform. Quickly scan, classify, and tag documents to enhance the security of your content collaboration and improve customer relationships.
Posted: 27 Jul 2016 | Premiered: 21 Mar 2016

IBM

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom explores important trends in managing the customer experience, including how to successfully implement a social media strategy and as well as how to measure the success of a digital content marketing strategy.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

Make the Sales Transformation to Engage with Customers Earlier
sponsored by Oracle Corporation UK Ltd
VIDEO: Digital disruption has changed how customers research, select, and buy products and services. Keep your sales team one step ahead. Learn how aligning your selling behaviors with what customers expect can help you meet today's sales challenges, and discover how modern sales tools can enable your reps to do so much more.
Posted: 26 May 2016 | Premiered: 26 May 2016

Oracle Corporation UK Ltd

Foster Loyalty Through Effortless Customer Journeys
sponsored by Genesys
WEBCAST: The latest method of driving customer loyalty is developing and maintaining an omnichannel presence—but how do you achieve this success? This webcast discusses how to improve customer loyalty through the creation of an omnichannel presence and communications, and how to track a customer's journey to identify trends in channel usage.
Posted: 28 Jun 2016 | Premiered: Jun 8, 2016

Genesys

BPM 101: What Is Business Performance Management and What Are the Benefits?
sponsored by SearchCRM
WEBCAST: This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: 20 Nov 2005 | Premiered: May 4, 2005

SearchCRM

Case Study: API Initiatives Drive Digital Transformation
sponsored by Axway
VIDEO: James Bligh from National Australia Bank explores the benefits they achieved by using API integration and omni-channel initiatives to govern the flow of data that drives business-critical interactions. Learn how you can use this API strategy to transform into a more digital, agile enterprise.
Posted: 02 Jun 2016 | Premiered: 07 Mar 2016

Axway

Gaining a CRM Edge with Self-Service BI
sponsored by SearchBusinessAnalytics
VIRTUAL ENVIRONMENT: Putting business intelligence capabilities in the hands of frontline customer service workers can help boost customer relationship management efforts. This virtual classroom provides insight and advice on how to successfully use self-service BI tools in CRM programs.
Posted: 14 Mar 2014 | Premiered: 19 Mar 2014

SearchBusinessAnalytics

Five Drivers Animation
sponsored by Oracle Corporation UK Ltd
VIDEO: Check out this quick video and discover how enhanced technologies can help drive sales. Watch now and access links to solutions that will allow you to leverage mobile to run sales from anywhere at any time, turn data into actionable insight with proven analytics tools, and more.
Posted: 29 Sep 2015 | Premiered: 29 Sep 2015

Oracle Corporation UK Ltd

Deliver Upon Customers' Ever-Growing Expectations
sponsored by Genesys
VIDEO: Using one man's adventures in online automotive shopping as an example, you'll explore ways to build exceptional customer relationships across all phases of their omnichannel journey.
Posted: 13 Jun 2016 | Premiered: 13 Jun 2016

Genesys

Infrastructure Agility: How Retailer Achieves Online Excellence
sponsored by Red Hat
VIDEO: Watch this brief video to find out what system Woolworths implemented to address their needs, and what benefits they are experience. Inside you will see how the enterprise is now dramatically reducing the amount of time it would take to build a new server and respond to requirements.
Posted: 22 Dec 2014 | Premiered: 22 Dec 2014

Red Hat

Solving Today's Top Customer Service Demands Across Channels
sponsored by Dimension Data
VIDEO: Dynamic changes are making customer service more complex than ever before. In this video, explore how an integrated, omni-channel contact center can solve today's top customer service demands and technology challenges.
Posted: 03 May 2016 | Premiered: 08 Dec 2015

Dimension Data

Reliance Securities Empowers Customers with an Omnichannel Contact Center
sponsored by Dimension Data
VIDEO: Watch this brief video case study to discover how one company used integrated, omnichannel contact center tools to increase agility, responsiveness, and make better use of their customer service agents' skills. Learn how this transition let them use the same number of agents to engage with more customers without compromising customer satisfaction.
Posted: 03 May 2016 | Premiered: 15 Dec 2015

Dimension Data

Customer Experience in the Digital Age
sponsored by Dimension Data
VIDEO: In this video, explore the importance of customer service as a brand differentiator, and how an integrated, omni-channel approach to customer interactions yields the most benefit. Gain insight into how you can keep up with customer demands across all channels and make your brand stand out.
Posted: 03 May 2016 | Premiered: 07 Dec 2015

Dimension Data

Leverage Agile for Speedy Delivery of High-Quality Software
sponsored by Magenic
WEBCAST: In this webcast, Forrester VP & Principal Analyst Diego Lo Giudice reveals common barriers to effective Agile development and explains how to overcome them to reap the full benefits of Agile. Discover how you can encourage both speed and quality by removing waste from development processes.
Posted: 06 Jan 2016 | Premiered: Jan 6, 2016

Magenic

Enabling Multi-speed IT Transformation and Moving Beyond Java EE7
sponsored by IBM
WEBCAST: In this webcast, representatives from WebSphere Application Server discuss ways you can keep up with innovation in this cloud- and mobile-driven economy. Learn how to provide additional front-line decision making, derive crucial insights from nontraditional data, and make the most of an API economy.
Posted: 07 Jul 2016 | Premiered: Dec 31, 2015

IBM

Why an EHR is Only as Good as Your Process
sponsored by CloudMine
WEBCAST: With an 82% adoption rate as of 2015, electronic health records (EHRs) are used by nearly every office-based healthcare provider. Discover how EHR developed, the challenges associated with their interoperability, the benefits of integration, and how they can be used today to drive adherence and keep patients healthy.
Posted: 01 Jul 2016 | Premiered: Jun 22, 2016


How Coca-Cola Accelerates Customer-Centered Innovations
sponsored by MuleSoft
WEBCAST: This webcast discusses how Coca-Cola is organizing itself to drive customer centered innovations through technology. Watch now to discover their tactics when it comes to connecting cloud, enterprise, and partner apps with low cost and high quality.
Posted: 30 Nov 2015 | Premiered: Nov 30, 2015

MuleSoft

N-able Help Desk Manager Demo and Overview
sponsored by Solarwinds N-able
VIDEO: Check out this brief video to get a walkthrough of the powerful, full featured Help Desk Manager from N-able. Help Desk Manager delivers MSP-optimized, ITIL aligned, web-based help desk and ticketing at a price anyone can afford.
Posted: 23 Sep 2014 | Premiered: 10 Apr 2014

Solarwinds N-able

Social Business Helps Build a Smarter Bank
sponsored by IBM
VIDEO: View today's featured video and watch how a world class bank demonstrates the power of providing their customers and employees with an exceptional digital experience – one that is relevant, intimate, social, drives real value and keeps them engaged anytime, anywhere.
Posted: 01 Apr 2016 | Premiered: 26 Nov 2013

IBM

eCommerce Payments 101: Set up a Solid Payment Foundation
sponsored by CyberSource
VIDEO: This tutorial explains how to streamline the efficiency of payment security from a variety of channels and currencies as your organization scales. Discover how to automate payment operations while simplifying fraud management and payment security.
Posted: 22 Jun 2016 | Premiered: 16 Jan 2015

CyberSource

Virtualization for Healthcare: 3 Common Myths Debunked
sponsored by Dell, Inc. and Intel®
WEBCAST: Watch this webcast to explore trends and challenges for today's healthcare providers. You'll learn three myths surrounding virtualization and how end-to-end desktop virtualization strategies are helping to alleviate these common myths. Also, two customers share best practices and lessons learned of how they tackled these common myths.
Posted: 11 Dec 2015 | Premiered: Dec 4, 2015

Dell, Inc. and Intel®

The Role of Storage and VDI in Healthcare
sponsored by Pure Storage
WEBCAST: Tune in to this webcast now to learn how to overcome the challenges of implementing desktop virtualization in your healthcare organization, providing your clinicians with faster, more secure access to stored patient information.
Posted: 25 Jun 2015 | Premiered: Jun 25, 2015

Pure Storage
 
 
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