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Providing a Great Customer Experience During the Holiday Rush
sponsored by Zendesk
WEBCAST: According to Zendesk, retailers see a 42% average increase in support volumes during the holiday season. How can you keep up with providing customers a great CX during such a busy time? Learn how you can develop a strategy for keeping your CX great and stay on your customers' "nice" lists.
Posted: 31 Oct 2017 | Premiered: Oct 31, 2017

Zendesk

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Accela Video Whitepaper: Differentiate Your Company with Complete CRM
sponsored by Oracle Corporation
VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
Posted: 05 Apr 2010 | Premiered: 05 Apr 2010

Oracle Corporation

Case Study: Mandarin Oriental
sponsored by SDL Web Content Management Solutions Division
VIDEO: This Video from SDL takes a look at the ways in which up-scale hotel conglomerate, Mandarin Oriental, has implemented SDL web content management solutions to help expand their business around the world. Watch this video today to learn more.
Posted: 11 Apr 2011 | Premiered: 11 Apr 2011

SDL Web Content Management Solutions Division

Unlock the Value of Your Enterprise Apps with Smart Process Apps
sponsored by Fujitsu
WEBCAST: In this webcast, discover how Smart Process apps - designed to support variable, people-intensive, frequently-changing applications - can optimize collaborative business processes in your organization and deliver more value from your existing operations apps.
Posted: 22 Jul 2013 | Premiered: Apr 10, 2013

Fujitsu

SAP / Oracle Applications on the Cisco UCS platform
sponsored by Cisco Systems, Inc.
VIDEO: Watch this on-demand video featuring Len Landale, Director of ERP Applications at Secure24, to learn how third-party automation tools for SAP software can reduce redundancies for faster delivery to customers and increased cost savings. Watch this video now to learn more.
Posted: 01 Sep 2011 | Premiered: 30 Aug 2011

Cisco Systems, Inc.

Podcast: Automate lately? The value of automation with or without cloud
sponsored by Hewlett Packard Enterprise
PODCAST: This webcasts explains the fundamentals of automation and how it fits into a larger cloud strategy. Inside, get practical advice on where and how to get started.
Posted: 26 Nov 2013 | Premiered: Nov 18, 2013

Hewlett Packard Enterprise

Explore the Features and Benefits of Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.
Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

Kofax, Inc.

Smarter Commerce Manufacturing Interactive Guide
sponsored by IBM
VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
Posted: 30 Jan 2012 | Premiered: 30 Jan 2012

IBM

Involve Your Customers in Self-Service CRM Applications
sponsored by K2
VIDEO: In this webcast, find out how to create self-service CRM apps, facilitate data integration, customize customer portals, and more without having to write any code.
Posted: 03 Jan 2018 | Premiered: 02 Jan 2018

K2

Demo: Build Forms, Workflows, and Views without Writing Any Code
sponsored by K2
VIDEO: Watch this demo on how to use K2's platform to build and modify forms, workflows, views, and smart user interfaces without writing any code, taking an insurance claim app that communicates customer input to the backend as an example.
Posted: 04 Jan 2018 | Premiered: 02 Jan 2018

K2

Top Use Cases for Big Data and IoT
sponsored by Information Builders
WEBCAST: This webcast explores some of the top production use cases and high value opportunities for IoT and big data. From enterprise productivity to consumer adoption, learn about the trends shaping IoT applications and big data analytics across industries.
Posted: 19 Dec 2017 | Premiered: Dec 19, 2017

Information Builders

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

Consistent Cloud DevOps
sponsored by Stratoscale
VIDEO: Web server environments are important to providing your users with an experience that will encourage repeat business and a positive view of your brand. Learn how to unify on-prem and public environments with AWS-compatible APIs in addition to DevOps tools.
Posted: 17 Jan 2018 | Premiered: 21 Nov 2017

Stratoscale

High Velocity Web Services with an On-Prem CI/CD Pipeline
sponsored by Stratoscale
VIDEO: Enterprises are increasingly adopting cloud computing as a foundational component of their strategy to deliver business value for internal stakeholders. Learn how to bring private cloud, containers, and an end-to-end deployment pipeline to get web applications to your end users.
Posted: 17 Jan 2018 | Premiered: 01 Jan 2018

Stratoscale

Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank
sponsored by Genesys
VIDEO: In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.
Posted: 27 Feb 2017 | Premiered: 27 Feb 2017

Genesys

How Retailer Marks and Spencer Is Raising The Bar In Customer Service With Omnichannel Technology
sponsored by Genesys
VIDEO: Most customers today expect that companies will perform well across all available channels. But the reality is that some companies may rate highly with customers with one channel, while lacking in another. Inside, learn how leading retailer Marks and Spencer is using an omnichannel engagement platform to help raise their customer experience bar.
Posted: 23 Feb 2017 | Premiered: 23 Feb 2017

Genesys

How to Leverage AI to Improve Your Customer Service
sponsored by Zendesk
WEBCAST: In this webcast, see how companies can integrate artificial intelligence into customer support to anticipate new strategies to reclaim customers.
Posted: 26 Dec 2017 | Premiered: Dec 26, 2017

Zendesk

Podcast: How to Leverage AI to Improve Your Customer Service
sponsored by Zendesk
PODCAST: In this webcast, discover how artificial intelligence is customizing automated interactions to customer groups or even specific customers and can sense a customer's tone and mood.
Posted: 22 Dec 2017 | Premiered: Dec 6, 2017

Zendesk

New Roles and Opportunities for Payers
sponsored by HealthEdge
VIDEO: Learn about the opportunities that payers have with better technology and information systems, and how to bend the cost curve of healthcare while building a loyal relationship with patients along the way.
Posted: 08 Nov 2017 | Premiered: 02 Nov 2017

HealthEdge

The Role of Storage and VDI in Healthcare
sponsored by Pure Storage
WEBCAST: Tune in to this webcast now to learn how to overcome the challenges of implementing desktop virtualization in your healthcare organization, providing your clinicians with faster, more secure access to stored patient information.
Posted: 25 Jun 2015 | Premiered: Jun 25, 2015

Pure Storage

Amelco Case Study: Continuous Delivery Using Ansible Automation
sponsored by Red Hat
VIDEO: Tune in as Amelco illustrates how one IT automation engine empowered effective multi-environment management for its diverse application infrastructure—with no downtime. Learn here how to unify management and provide continuous delivery of Linux-based apps, and more.
Posted: 16 Jan 2017 | Premiered: 01 Sep 2016

Red Hat

The Importance of Collaboration Within Organizations
sponsored by BT
WEBCAST: Discover how your organization can utilize collaboration tools to determine a common ground for more efficient collaboration in the digital space.
Posted: 08 Jan 2018 | Premiered: Jan 8, 2018

BT

Flash Storage: A Health IT Panel
sponsored by Pure Storage
WEBCAST: Epic is encouraging all customers to move to all-flash storage by 2020. Even if Epic is not your EHR provider, your vendor may follow suit. In this panel discussion, health IT pros discuss the results they have seen from using flash to run their EHR environments.
Posted: 09 May 2016 | Premiered: May 9, 2016

Pure Storage

Case Study: IT Automation at Allegiant Airlines
sponsored by Red Hat
VIDEO: Tune into this case study to see how Allegiant Airlines saves 10-15 man hours per week managing their Linux systems with an IT automation and configuration tool. Discover how to automate all systems simultaneously to empower DevOps initiatives within your enterprise.
Posted: 13 Jan 2017 | Premiered: 13 Jan 2017

Red Hat

One Version, Countless Benefits
sponsored by Workday
VIDEO: David Sohigian, Chief Technical Officer at Workday, discusses how their customers are automatically updated to the latest version of their software— aimed to help eliminate costly integrations and disruptive upgrades, and drive organizations forward.
Posted: 17 Nov 2017 | Premiered: 17 Nov 2017

Workday

A new alternative to all-flash arrays: Predictive Storage Caching
sponsored by StorMagic
WEBCAST: Watch this webcast to learn how predictive caching is the simpler alternative to all-flash arrays. Learn about one system that uses advanced algorithms across multiple caches, to intelligently predict and place data on the right cache at the right time, allowing both read and write operations to be implemented.
Posted: 10 Nov 2017 | Premiered: Oct 16, 2017

StorMagic

Customer Testimonial: How Medallia Improved their Video Conferencing Strategy
sponsored by Zoom Video Communications
VIDEO: Learn how Medallia, an enterprise SaaS company sought out Zoom Video Communications to improve their video meeting experience across desktops, mobile devices and conference rooms.
Posted: 27 Dec 2017 | Premiered: 16 Nov 2017

Zoom Video Communications

Customer Testimonial: How Video Conferencing is Impacting the Future of Home Healthcare
sponsored by Zoom Video Communications
VIDEO: Learn how Bayada Home Health Care is providing better care for their clients through video conferencing.
Posted: 28 Dec 2017 | Premiered: 07 Dec 2017

Zoom Video Communications

Create flexible, adaptable cloud services
sponsored by BT
VIDEO: You need to develop cloud computing services, but you also need it to be as simple and streamlined as possible. Now you can. Take 3 minutes to learn about a cloud based data centre service allowing you to self-service and access cloud based infrastructure globally.
Posted: 30 Nov 2017 | Premiered: 09 Jan 2017

BT

Qlik Virtual Talkshow
sponsored by Qlik
VIDEO: Discover how organizations embrace big data and predictive analytics and swap out their technologies to support structured and unstructured data that comes from both on premises and the cloud.
Posted: 15 Dec 2017 | Premiered: 15 Dec 2017

Qlik

Build, Run, and Analyze Native Mobile Apps Easily
sponsored by PowWow
VIDEO: Web, Windows, Java – whatever kind of apps you have, your organization may be looking to implement a streamlined modernization and development strategy for extending these apps to mobile. Watch this brief video to explore how to leverage software containers, APIs, and machine learning in order to build, run, and analyze native mobile apps.
Posted: 21 Feb 2017 | Premiered: 15 Feb 2017

PowWow

Experimentation-Driven Product Development
sponsored by Optimizely
WEBCAST: Find out how organizations like Google and Netflix have created continuous A/B testing and highly adaptive iteration for their key apps and services with experimentation-driven product development.
Posted: 08 Jan 2018 | Premiered: Jan 8, 2018

Optimizely
 

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