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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management Software White Papers (View All Report Types)
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Service Performance Insight: 2015 Professional Services Maturity™ Benchmark
sponsored by Workday
WHITE PAPER: In this white paper you will discover how your organization can use data analytic tools to anticipate and prevent employee attrition with hard facts from the 2015 Professional Services benchmark. Read now to devise a data analytics plan for your organization.
Posted: 27 Jul 2015 | Published: 28 Feb 2015

Workday

A New Definition of Workforce Management
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: The following white paper provides readers with a practical guide on how to improve your strategic workforce planning. Access now and learn how to utilize data capture and storage to promote a more effective WFM approach, how to properly address forecasting, staff planning, and more.
Posted: 27 Jul 2015 | Published: 27 Jul 2015

Interactive Intelligence, Inc.

Workforce Optimization and the Stellar Customer Experience
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: Studies show that 57% of your peers can relate improved customer experience to revenue/profit growth. This white paper is designed to help you understand what your customers expect from their experience, so read on and discover how leveraging workforce optimization tools can help deliver a positively memorable event for your audience.
Posted: 22 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Redesigning the Organization for a Rapidly Changing World
sponsored by SAP
WHITE PAPER: This white paper features a range of issues that HR should address in the work environment. Discover research-backed methods designed to make today's technology-flooded organizations more humane, rational, and simple.
Posted: 17 Jul 2015 | Published: 30 Jan 2015

SAP

Changing the Way the World Works
sponsored by SAP
WHITE PAPER: HR leaders: This e-book focuses on 13 enablers for a streamlined, collaborative and connected workforce. HR leaders won't want to miss these tips on how to simplify modern organizational complications, allowing them to build a strong foundation and attract the world's best talent.
Posted: 16 Jul 2015 | Published: 16 Jul 2015

SAP

Measuring Up your Field Service Performance
sponsored by ClickSoftware
WHITE PAPER: This white paper explains how to measure your field service team and how analytics and BI can become an invaluable tool for your business.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

ClickSoftware

12 On-the-Clock Reasons to use a Mobile Timesheet App
sponsored by ClickSoftware
WHITE PAPER: Read this white paper for 12 reasons why field service management is the perfect place for a mobile timesheet app. Learn how predictive technologies and seamless mobility to the back office can simplify workforce management.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

ClickSoftware

Transform Your Workplace With Google
sponsored by Cloud Sherpas
WHITE PAPER: Many organizations struggle with simple processes that can prevent them from moving forward in the digital workplace and ensuring their workforces remain productive and efficient. This white paper outlines three common challenges and how a new, better way to collaborate can help address these challenges.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Cloud Sherpas

The Cloud - Up Where Customer Service for the Field Belongs
sponsored by ClickSoftware
WHITE PAPER: This eBook presents the value of providing superior customer service and why so many companies today prioritize investments in field service management.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

ClickSoftware

Recognizing the Customer's Role in Incentive Compensation
sponsored by IBM
WHITE PAPER: This white paper highlights customer relations as the key differentiator in competitive advantage. Discover why many companies are adjusting their incentive compensation strategies as a result, with tools that present quantifiable benefits.
Posted: 03 Jun 2015 | Published: 29 Aug 2014

IBM

Bringing Order to Territory Management
sponsored by IBM
WHITE PAPER: This white paper clarifies the idea of territory management, emphasizing key areas it truly impacts. Discover how to combine sales coverage model and deployment decisions with the sales compensation program, enabling you to administer organizational hierarchies, account assignments, and sales crediting rules.
Posted: 03 Jun 2015 | Published: 30 Apr 2015

IBM

Automate Incentive Plan Management for Higher Productivity, Better Outcomes
sponsored by IBM
WHITE PAPER: This white paper is based on in-depth interviews with users of compensation plan management systems at three organizations, and their use of technology. Discover the quantification of benefits from software deployments.
Posted: 01 Jun 2015 | Published: 31 Dec 2014

IBM

Five Years in the Cloud with Workday
sponsored by Workday
WHITE PAPER: This resource explores how Chiquita Brands and McKee Foods made the leap to become early pioneers in the cloud in 2007 in order to upgrade their existing human resources technologies.
Posted: 26 Mar 2015 | Published: 19 Nov 2013

Workday

Why Workday?
sponsored by Workday
WHITE PAPER: This white paper explores why it might be time for your business to move beyond legacy systems to business applications hosted in the cloud.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Workday

Equipping the "Needs-It-Now" Digital Workforce
sponsored by RES Software
WHITE PAPER: The following white paper explores the importance of being able to deliver a fluid and reliable digital workspace to employees. Access now and learn about an automated workspace provisioning system that can help improve employee workspaces and can give rise to faster onboarding, improve workforce productivity and provisioning, and more.
Posted: 18 Mar 2015 | Published: 18 Mar 2015

RES Software

Redefining Enterprise Software Whitepaper
sponsored by Workday
WHITE PAPER: This white paper describes new systems that support the HR department, facilitate collaboration, and enable every worker to take charge of their own projects. Read on to find out how they support organizational change and integrate with any system to foster agility and improve decision-making.
Posted: 17 Mar 2015 | Published: 04 Sep 2012

Workday

Onsite Freelance and Contractors: The Fastest Growing Segment of the Workforce
sponsored by Work Market Inc
WHITE PAPER: Who is the on-demand workforce? What types of jobs do they do? What kind of skills do they bring to the table? Where do they live? What types of tools do they use in their everyday work? How do you find and manage them? Find out now in the following white paper.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Work Market Inc

Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions
sponsored by Workday
WHITE PAPER: This white paper is the first in a three-part series that outlines the three key steps to effectively manage your workforce and translate data into bottom line impact.
Posted: 04 Mar 2015 | Published: 04 Mar 2015

Workday

Aberdeen Group: Future-Proof Workforce Management in the Public Sector
sponsored by Workday
WHITE PAPER: This research paper from the Aberdeen Group shows that the need to improve planning for future workforce needs and control labor costs are the top drivers of a workforce management technology investment. Continue on to learn how the right strategies and tools will help you future proof your organization in order to ensure ongoing success.
Posted: 04 Mar 2015 | Published: 04 Mar 2015

Workday

Request and Task Management: Stop Wasting 45% of Your Day
sponsored by AtTask
WHITE PAPER: Accesst this featured white paper to find 3 common barriers to workplace productivity, and the essential solutions to resolving them. Read on to see how you can realign your project management methodology and increase productivity while reducing wasted time.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

AtTask

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

10 IT Challenges that Disrupt Workflows
sponsored by AtTask
WHITE PAPER: To successfully create high quality services and products, IT managers must look to how their teams work to become more effective and efficient. This e-book explores 10 struggles facing IT teams and how to resolve them.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AtTask

Enterprise Work Management and the Future of Collaboration
sponsored by AtTask
WHITE PAPER: Read this white paper now to discover how shifts in company culture towards greater and more open communication, flexible work arrangements, and the influx of the Millennial generation will impact your enterprise.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AtTask

The State Of Enterprise Work
sponsored by AtTask
WHITE PAPER: This whitepaper considers the results of a survey regarding workforce efficiency in the enterprise. View now to see if these trends and issues are present in your company, and what you can do to help.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

AtTask

5 Things You Hate About Your Project Management Tool
sponsored by AtTask
WHITE PAPER: This whitepaper dives into 5 of the most common reasons why project leaders hate their project management tool and what can be done to fix it.
Posted: 18 Nov 2014 | Published: 18 Nov 2014

AtTask
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