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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management Software White Papers (View All Report Types)
11 Matches
Talent Wars: The struggle for tomorrow’s workforce
sponsored by SAP America, Inc.
WHITE PAPER: This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Posted: 02 Feb 2012 | Published: 02 Feb 2012

SAP America, Inc.

The Always-On Enterprise: Mobilizing the HR-Workplace Connection
sponsored by SAP America, Inc.
WHITE PAPER: This Bloomberg Businessweek paper presents recent study results indicating: how mobility is changing enterprise applications, data and processes, with a particular focus on human resources; the challenges of implementing mobile device access to enterprise applications; and the business value expected and realized from enterprise mobility.
Posted: 02 Feb 2012 | Published: 02 Feb 2012

SAP America, Inc.

Unlock the Power of SAP with Force.com
sponsored by Salesforce.com
WHITE PAPER: Download this white paper to discover how to unlock the full potential of your core operational systems and what to look for in your app development platform.
Posted: 01 Feb 2012 | Published: 01 Feb 2012

Salesforce.com

Making WFM Work: Best Practices and ROI Model
sponsored by Calabrio, Inc.
WHITE PAPER: There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
Posted: 31 Jan 2012 | Published: 31 Jan 2012

Calabrio, Inc.

The Balancing Act of Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER: Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.
Posted: 26 Jan 2012 | Published: 26 Jan 2012

ViryaNet Ltd

3 Ways You Will Overpay for Your Mobile Workforce Management Solution and 3 Strategies to Avoid it
sponsored by ViryaNet Ltd
WHITE PAPER: Read this white paper to learn how to minize costs when implmenting a mobile workforce management system.
Posted: 23 Jan 2012 | Published: 23 Jan 2012

ViryaNet Ltd

Business Process Management as a Blueprint for Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER: Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.
Posted: 23 Jan 2012 | Published: 23 Jan 2012

ViryaNet Ltd

Leverage WFM for exceptional customer experiences
sponsored by Infor WFM Workbrain
WHITE PAPER: Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention.
Posted: 16 Dec 2011 | Published: 16 Dec 2011

Infor WFM Workbrain

Achieve Greater ROI With These WFM Best Practices
sponsored by Infor WFM Workbrain
WHITE PAPER: In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide.
Posted: 16 Dec 2011 | Published: 16 Dec 2011

Infor WFM Workbrain

WFM Tips And Strategies To Ensure Compliance
sponsored by Infor
WHITE PAPER: This white paper details workforce management (WFM) solutions to help employers avoid the penalties of non-compliance.
Posted: 12 Dec 2011 | Published: 12 Dec 2011

Infor

Improving Employee Productivity with Cisco® Unified Mobility
sponsored by Global Knowledge
WHITE PAPER: This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge
11 Matches
 
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