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4 Steps for Success: Platform Strategies for Agility, Flexibility and Scale
sponsored by Twilio
WEBCAST: This informative webcast dives into the world of the modern contact center. View now to find 4 essential steps for CRM success, and help build an agile, flexible, scalable contact infrastructure. Discover what one platform has to offer, and if a solution like this one could help catapult your CRM strategy into the future.
Posted: 28 Oct 2014 | Premiered: Oct 28, 2014


Contact Center Transformation
sponsored by Hewlett-Packard Company
WEBCAST: This webcast highlights a call center solution that responds to ongoing market changes based on real-time analytics, so that businesses can make the necessary adjustments and continue to offer top customer service while controlling costs.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

Hybrid ITSM Webinar
sponsored by FrontRange Solutions Inc.
WEBCAST: Join Gartner analyst Jarod Greene in this on-demand webinar to explore the capabilities and requirements of next-generation IT service management (ITSM), and identify the deployment model that makes the most sense with your business: cloud, on-premise, or a combination of both.
Posted: 02 Jul 2013 | Premiered: Dec 31, 2012

FrontRange Solutions Inc.

Day in the life of StruxureWare For Data Centers CIO
sponsored by APC by Schneider Electric
VIDEO: Keep your finger on the pulse on one or many data centres through StrxureWare from Schneider electric. Monitor the facilities and stay updated on the mechanical and electrical utilizations via an easy to navigate dashboard.
Posted: 05 Nov 2014 | Premiered: 03 Jul 2013

APC by Schneider Electric

Case study: Benefits of IT operations outsourcing
sponsored by Peak 10
VIDEO: An in-house IT infrastructure is a huge responsibility -- even a burden, especially when you don't have enough IT staff to support it. In this brief video, discover how TexMac turned to outsourcing for their IT operations.
Posted: 09 Oct 2014 | Premiered: 25 Aug 2014

Peak 10

N-able Help Desk Manager: Free 30-Day Trial
sponsored by N-able Technologies
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

Try Microsoft Office 365 Trial Download
sponsored by Microsoft
SOFTWARE DOWNLOAD: Download this free trial of Microsoft Office 365 to see the familiar software features of next-generation communications delivered as a cloud service.
Posted: 01 Aug 2012 | Premiered: 01 Aug 2012

Microsoft

Get Quick & Easy Access to IT Staffing with IM Link
sponsored by Ingram Micro
WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
Posted: 12 Dec 2013 | Premiered: Oct 25, 2013

Ingram Micro
 
 
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