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Contact Center Transformation
sponsored by Hewlett-Packard Company
WEBCAST: This webcast highlights a call center solution that responds to ongoing market changes based on real-time analytics, so that businesses can make the necessary adjustments and continue to offer top customer service while controlling costs.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Managed VDI Services & WaaS: What they mean to IT Leadership
sponsored by Dell, Inc.
WEBCAST: Cloud is an enabler to this transformation. Find out why the majority of IT leaders expect cloud to help them innovate, not just save money.
Posted: 14 Aug 2014 | Premiered: Jul 15, 2014

Dell, Inc.

How to Benefit from Analyzing Virtualization Performance
sponsored by SearchServerVirtualization
VIRTUAL ENVIRONMENT: Getting insight into server and VM performance is essential for IT at any organization. Culling the right data is a challenge, however, so this classroom will examine the best ways to sift through performance reports and apply this knowledge to increase efficiency and ROI.
Posted: 28 Jul 2014 | Premiered: 29 Jul 2014

SearchServerVirtualization

Talking Innovation - Five Disruptive Trends Changing the Face of IT
sponsored by CA Technologies.
WEBCAST: This exclusive webcast analyzes how five growing technology trends are disrupting traditional IT and provides advice on how to manage them.
Posted: 16 May 2014 | Premiered: May 16, 2014

CA Technologies.

One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST: Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: Sep 22, 2011

Nimsoft, Inc.

Understanding BlackBerry Balance
sponsored by BlackBerry
WEBCAST: This exclusive webcast examines a solution that allows you to utilize a single mobile device for both personal and work, separating key applications and data for each so they do not overlap.
Posted: 12 Nov 2013 | Premiered: Nov 12, 2013

BlackBerry

The Agile Data Warehouse Webinar - Next Generation BI
sponsored by RightScale
WEBCAST: Watch this webinar and find out about the new approach to Business Intelligence (BI) that takes advantage of the cloud as a disruptive technology combined with next-generation software applications.
Posted: 24 Feb 2010 | Premiered: Feb 24, 2010

RightScale

Webinar: Benefits of Grid Computing in the Cloud
sponsored by RightScale
WEBCAST: See how pharmaceutical, insurance, and Web 2.0 companies are using grid computing to reduce costs and speed processing. You’ll learn how to set up a scalable compute array using RightScale's Grid Edition.
Posted: 25 Feb 2010 | Premiered: Feb 25, 2010

RightScale

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Limited
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Limited
 
 
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