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Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center
sponsored by Aspect
WEBCAST: This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy.
Posted: 03 Mar 2014 | Premiered: Mar 3, 2014

Aspect

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

An Introduction to HP's Site Visit Program
sponsored by Hewlett-Packard Limited
WEBCAST: Site visit programs play a critical role in any successful outsourcing initiative. This on-demand webcast describes key features of an effective site visit program.
Posted: 11 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

Changing the Perception of IT – What Your Customers Won't Tell You
sponsored by ServiceNow
WEBCAST: This webcast covers the negative perception of IT and how you can shake that image.
Posted: 28 Oct 2013 | Premiered: Oct 24, 2013

ServiceNow

Dynamic Virtual Clients
sponsored by Intel
VIDEO: In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
Posted: 03 Dec 2009 | Premiered: 05 Nov 2009

Intel

Understanding BlackBerry Balance
sponsored by BlackBerry
WEBCAST: This exclusive webcast examines a solution that allows you to utilize a single mobile device for both personal and work, separating key applications and data for each so they do not overlap.
Posted: 12 Nov 2013 | Premiered: Nov 12, 2013

BlackBerry

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

SMART Guidance for Exchange Migrations
sponsored by BinaryTree
WEBCAST: Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.
Posted: 03 Oct 2013 | Premiered: Sep 26, 2013

BinaryTree

Preemptive Action: Mitigating Project Portfolio Risks in the Financial Services Industry
sponsored by Oracle Corporation
WEBCAST: In this webcast, discover key findings from The Economist Intelligence Unit's new research paper, “Mitigating the Impact of Project Failure in the Financial Services Industry.”
Posted: 21 Dec 2010 | Premiered: Feb 23, 2011, 11:00 EST (16:00 GMT)

Oracle Corporation

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Limited
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Limited
 
 
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