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Contact Center Transformation
sponsored by Hewlett-Packard Company
WEBCAST: This webcast highlights a call center solution that responds to ongoing market changes based on real-time analytics, so that businesses can make the necessary adjustments and continue to offer top customer service while controlling costs.
Posted: 17 Jan 2014 | Premiered: Jan 17, 2014

Hewlett-Packard Company

4 Steps for Success: Platform Strategies for Agility, Flexibility and Scale
sponsored by Twilio
WEBCAST: This informative webcast dives into the world of the modern contact center. View now to find 4 essential steps for CRM success, and help build an agile, flexible, scalable contact infrastructure. Discover what one platform has to offer, and if a solution like this one could help catapult your CRM strategy into the future.
Posted: 28 Oct 2014 | Premiered: Oct 28, 2014


Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Hybrid ITSM: Because having one option isn't an option
sponsored by FrontRange Solutions Inc.
VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Day in the life of StruxureWare For Data Centers CIO
sponsored by APC by Schneider Electric
VIDEO: Keep your finger on the pulse on one or many data centres through StrxureWare from Schneider electric. Monitor the facilities and stay updated on the mechanical and electrical utilizations via an easy to navigate dashboard.
Posted: 05 Nov 2014 | Premiered: 03 Jul 2013

APC by Schneider Electric

HP was the right choice of partner for RoadChef
sponsored by Hewlett-Packard Limited
WEBCAST: Tune into the following video case study to reveal why Roadchef selected HP to help them conquer the biggest IT transformation project they have ever undertaken.
Posted: 11 Aug 2014 | Premiered: Aug 11, 2014

Hewlett-Packard Limited

Industrialised delivery: The next stage in outsourcing evolution
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast explores how your organization can achieve the true scale of outsourcing with industrialized delivery.
Posted: 10 Mar 2014 | Premiered: Oct 25, 2013

Hewlett-Packard Limited

IBM CloudBurst: Simplifying the IT Environment for Better Productivity
sponsored by IBM
WEBCAST: In this video, Chris O'Connor of IBM discusses how companies are often hampered by the time-consuming assembly of different IT components.
Posted: 19 May 2011 | Premiered: May 19, 2011

IBM

PacketTrap MSP 6.0
sponsored by Dell Software
TRIAL SOFTWARE: PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.
Posted: 24 Aug 2011 | Premiered: 23 Aug 2011

Dell Software

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.
 
 
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