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Operational Metrics (Systems)

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ALSO CALLED: IT Metrics, Performance Metrics
DEFINITION: Measures of performance based on system behavior over time. There are three major classes of metrics: response time, throughput, and availability.
Operational Metrics (Systems)Reports
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Collect, store, analyze all your operations log data
sponsored by Hewlett-Packard Company
WEBCAST: View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
Posted: 09 Jun 2014 | Premiered: Jun 9, 2014

Hewlett-Packard Company

How to spot problems before they happen--and fix them
sponsored by IBM
VIDEO: Check out this short video to learn how a pre-configured predictive analytics software can help you predict future problems before they happen, so you can take a proactive approach to maintenance. By combining and recording various types of information, this technology can detect failure patterns, and deliver critical data to you in real-time.
Posted: 29 Aug 2013 | Premiered: 30 Apr 2013

IBM

Predict the future to keep your production line running
sponsored by IBM
VIDEO: View this brief video to discover how integrating a predictive analytics tool into your operations can give you the insight you need to keep your production line running smoothly. You'll be able to identify problems before they happen, so you can plan ahead for potential asset failure - not just respond to it.
Posted: 29 Aug 2013 | Premiered: 31 May 2013

IBM

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Case Study: Grocery Chain Gains Productivity and Information Visibility for Better Inventory Control
sponsored by Junction Solutions
CASE STUDY: In this resource, discover how a major grocery store chain replaced an outdated, unsupported technology infrastructure with a new ERP system in order to make reporting easier, and streamline and automate business processes.
Posted: 16 Sep 2013 | Published: 16 Sep 2013

Junction Solutions

Consolidated Operations Management
sponsored by Boundary
WHITE PAPER: This informative paper explores the key requirements for managing today's environments and provides insight into one SaaS solution that delivers on those requirements. Read on to learn why traditional IT operations management approaches are failing and find out the benefits of this next-generation technology.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

Boundary

Consolidated Operations Management Data Sheet
sponsored by Boundary
DATA SHEET: This short paper explores a consolidated operations management platform built for modern IT environments. Read on to learn more about this SaaS solution designed from the ground up to match the scale and speed of today's applications.
Posted: 04 Sep 2013 | Published: 04 Sep 2013

Boundary

Maximize asset productivity and operational performance
sponsored by IBM
WHITE PAPER: A "predictive maintenance" approach to enterprise asset management can help give you the visibility you need into your daily operations, reducing operational costs and minimizing asset downtime. In this resource, explore the ins and outs of predictive maintenance, and discover the benefits you could enjoy from this strategy.
Posted: 29 Aug 2013 | Published: 31 Jul 2013

IBM

The Evolution of BI: Operational Analytics
sponsored by Every Angle
EGUIDE: In this e-guide, discover necessary components of operational BI for smart business implementation. Continue reading to gain insight into the evolution of BI, along with current roadblocks to success.
Posted: 08 Aug 2013 | Published: 08 Aug 2013

Every Angle

FAQ: Gain Business Advantages through Operational Analytics: Empowering Near Realtime Decision Making
sponsored by IBM
TRANSCRIPT: In this Q and A, Dr. Barry Devlin, Founder, 9sight Consulting, will discuss the business value and technological foundations of operational analytics. He'll also explore how to bridge the business need for operational analytics with technology capabilities, as well as the business drivers for immediate decision making and action taking.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

IBM

Modern IT Operations Management: Why a New Approach is Required, and How Boundary Delivers
sponsored by Boundary
WHITE PAPER: This white paper explains exactly why traditional approaches to IT operations management (ITOM) are failing, the key requirements for managing modern IT environments, and how a Software-as-a-Service (SaaS) ITOM platform can transform your management strategy by matching the scale and speed of today's applications.
Posted: 13 May 2013 | Published: 13 May 2013

Boundary

Modern IT Operations Management: Delivering the Insights Today's Environments Require
sponsored by Boundary
WHITE PAPER: Traditional IT operations management (ITOM) technologies often fail to meet the needs of today's modern applications and systems. This white paper introduces a Software-as-a-Service (SaaS) ITOM platform, specifically created for modern IT operations, that can collect and process massive amounts of data in real-time.
Posted: 13 May 2013 | Published: 13 May 2013

Boundary

Business Agility Insights Issue 1
sponsored by eBizQ
EZINE: Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
Posted: 18 Apr 2012 | Published: 16 Apr 2012

eBizQ

Webcast: Maximize Your Datacenter Operations with Real-Time Operational Intelligence
sponsored by JackBe
WEBCAST: This webcast details the latest data center challenges, ways to overcome these challenges with real-time operational intelligence and how to improve your data center operations for less maintenance.
Posted: 06 Feb 2012 | Premiered: Feb 6, 2012

JackBe

Operational Logistics/Resource Allocation: The World's Best Business Intelligence Applications
sponsored by Information Builders
WHITE PAPER: This paper highlights several real-world success stories, where a proactive approach to resource allocation was implemented.
Posted: 05 Dec 2011 | Published: 05 Dec 2011

Information Builders

HP Executive Scorecard: Real-time insights for IT management
sponsored by Hewlett-Packard Company
VIDEO: CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

Hewlett-Packard Company

HP Converged Infrastructure Solution for the SAP High Performance Analytic Appliance (HANA) 1.0
sponsored by HP & Intel®
WHITE PAPER: Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise.
Posted: 04 Feb 2011 | Published: 04 Feb 2011

HP & Intel®

Trusted Partners Create Options for Growth
sponsored by Alcatel-Lucent
WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

Master Data Management Projects in Practice - An Information Difference Research Study
sponsored by Talend
WHITE PAPER: Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects.
Posted: 16 Mar 2010 | Published: 01 Dec 2009

Talend

Cooper University Hospital Utilizes Cisco IPT and Wireless Network to Track Equipment and Enhance Patient Safety
sponsored by Dimension Data
CASE STUDY: After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC).
Posted: 25 Feb 2010 | Published: 25 Feb 2010

Dimension Data

Five Fundamental Data Quality Practices
sponsored by Pitney Bowes Business Insight
WHITE PAPER: When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.
Posted: 11 Jan 2010 | Published: 11 Jan 2010

Pitney Bowes Business Insight

Riding the Growth Wave: Leveraging Economies of Scale
sponsored by SAP America, Inc.
WHITE PAPER: This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.
Posted: 30 Oct 2009 | Published: 01 Apr 2008

SAP America, Inc.

Achieving Sustained Growth through Operational Excellence
sponsored by SAP AG
WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
Posted: 29 Oct 2009 | Published: 02 Jun 2009

SAP AG

Operational BI: Getting Real Time About Performance
sponsored by SAP AG
WHITE PAPER: This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
Posted: 26 Oct 2009 | Published: 28 Dec 2007

SAP AG
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