Desktop Computer Support

WEBCAST: A short video addressing everything you need to know about the PCoIP remote display protocol.

Posted: 08 Feb 2013 | Premiered: Feb 8, 2013

ESSENTIAL GUIDE: Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.

Posted: 04 Feb 2013 | Published: 04 Feb 2013

EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.

Posted: 07 Dec 2012 | Published: 10 Dec 2012

CASE STUDY: Bull SAS collaborated with suppliers to build a private cloud platform capable of keeping sensitive data secure.

Posted: 16 Nov 2012 | Published: 16 Nov 2012

WHITE PAPER: It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.

Posted: 26 May 2011 | Published: 20 May 2011

EGUIDE: This expert E-Guide discusses the benefits of a virtual desktop infrastructure in health care. Read now to learn how making the switch to VDI can save your organization money and time.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

RESEARCH CONTENT: World renowned Dr. Larry Ponemon, chairman of the Ponemon Institute presents the ground-breaking results of this revolutionary study on the True Cost of Data Encryption. Read this research report to learn how organisations around the world can lower the total cost of IT ownership while protecting their devices - with WinMagic data encryption.

Posted: 16 Aug 2012 | Published: 16 Aug 2012

VIDEO: This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.

Posted: 26 Jul 2012 | Premiered: 05 Mar 2012

VIDEO: This brief video introduces an innovative VDI deployment option: VDI-in-a-box. Discover how businesses of all sizes can leverage this solution to cost-effectively and easily deploy virtual desktops.

Posted: 22 Jun 2012 | Premiered: 20 Oct 2011

SOFTWARE DOWNLOAD: Companies need to understand the configuration requirements of remote desktop technology before they actually purchase it. This resource kit provides free tools, videos, and documentation to help you determine the right solution for your organization and ensure its successful installation.

Posted: 15 Jun 2012 | Premiered: 15 Jun 2012

VIDEO: This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states.

Posted: 15 Jun 2012 | Premiered: 15 Jun 2012

WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.

Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.

Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

EZINE: This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.

Posted: 05 Mar 2012 | Published: 06 Mar 2012

WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.

Posted: 11 Oct 2011 | Published: 12 Oct 2011

WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.

Posted: 04 Oct 2010 | Published: 25 Jan 2010

DATA SHEET: Dell Services has developed patent pending technology and processes that automates the PC provisioning process which can greatly reduce the overall cost associated with PC deployments. Read this data sheet to learn more!

Posted: 19 Aug 2010 | Published: 19 Aug 2010

WHITE PAPER: In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.

Posted: 17 Aug 2010 | Published: 01 May 2009

ANALYST REPORT: For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.

Posted: 27 Apr 2010 | Published: 01 Feb 2010

WHITE PAPER: This white paper examines how to use automated workspace management products to reduce PC TCO by at least $197 per PC per year while maintaining end-user productivity.

Posted: 19 Feb 2010 | Published: 18 Feb 2010

WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WEBCAST: Learn why you can’t afford to wait on storage virtualization and get some great storage virtualization implementation tips in this webcast.

Posted: 23 Nov 2009 | Premiered: Nov 23, 2009

ANALYST REPORT: This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings.

Posted: 20 Aug 2009 | Published: 03 Jun 2009

WHITE PAPER: Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey.

Posted: 27 Jul 2009 | Published: 04 May 2009

WHITE PAPER: The complexity and cost of running and maintaining the desktop has reached new heights in today's progressively mobile and global business environment. In this paper, we'll take a look at the factors that are changing the world of the desktop and rendering traditional desktop lifecycle management obsolete.

Posted: 21 Apr 2009 | Published: 31 Dec 2008