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Operational Support Systems

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ALSO CALLED: B/OSS, OSS, Network Operations Support Systems, Business & Operational Support Systems, BSS/OSS, BOSS, Operations Support Systems, Operation Support Systems, Business and Operational Support Systems, Operation Support Software
DEFINITION: An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network. As the traditional voice telephone systems converges with packet-oriented Internet traffic (including VoIP), broadband applications such as teleconferencing and DSL, more sophisticated systems like OSS are needed activities like  … 
Definition continues below.
Operational Support SystemsWhite Papers (View All Report Types)
1 - 25 of 37 Matches Previous Page  | Next Page
Driving Better Business Outcomes with Office-Optimized IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper will show you how IT departments can integrate servers, storage, networking and management into a single, compact chassis in order to maintain simplicity, efficiency and versatility across all work environments.
Posted: 18 Aug 2014 | Published: 12 Jun 2014

Dell, Inc. and Intel®

The impact of a changing workforce on facilities management
sponsored by IBM
WHITE PAPER: The following white paper explores the current office space dilemma and presents ways facility management executives can address the diminishing on-premises workforce. Learn how to accelerate preventative and corrective actions related to energy consumption and ultimately to reduce operations costs.
Posted: 28 Jul 2014 | Published: 28 Jul 2014

IBM

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

The Operational Benefits of Virtualized App and Desktop Delivery
sponsored by Citrix
WHITE PAPER: Read this whitepaper to learn about the operation improvements organizations who implement desktop virtualization technologies can expect to achieve.
Posted: 07 Jan 2014 | Published: 07 Jan 2014

Citrix

HP Field Force Optimization Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: View this resource to learn more about increasing ROI on field sales and services, and boosting operational efficiencies.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

Hewlett-Packard Limited

Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
WHITE PAPER: Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
Posted: 02 May 2013 | Published: 31 Dec 2012

Information Builders

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

Improving Tools and Techniques to Combat Malware Evolution
sponsored by Webroot
WHITE PAPER: Some researchers are working hard to create tools that strengthen malware analysis and improve security. Read this expert guide to learn more about what look look for in malware and the threat actors behind the scenes.
Posted: 09 Oct 2012 | Published: 09 Oct 2012

Webroot

Cyber defense: Understanding and combating the threat
sponsored by IBM
WHITE PAPER: The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.
Posted: 20 Jul 2012 | Published: 20 Jul 2012

IBM

Why WebSphere Operational Decision Management?
sponsored by IBM
WHITE PAPER: In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

IBM

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

2010 Asset Management Operations and Compensation Survey Findings
sponsored by Advent Software, Inc
WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.
Posted: 18 May 2011 | Published: 17 May 2011

Advent Software, Inc

7 Success Factors for Today's Supply Chain Projects
sponsored by Kinaxis
WHITE PAPER: In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Kinaxis

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.
Posted: 07 Feb 2011 | Published: 07 Feb 2011

Epicor Software Corporation

Telstra Reaps Transformation Rewards
sponsored by Alcatel-Lucent
WHITE PAPER: The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

BPM and SOA Require Robust and Scalable Information Systems
sponsored by IBM
WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: 03 Aug 2010 | Published: 02 Nov 2010

IBM

A BI Agenda for Midsize Organizations: Six Strategies for Success
sponsored by IBM
WHITE PAPER: Make informed decisions at a lower cost with the right BI strategy.
Posted: 14 Jun 2010 | Published: 15 Jan 2009

IBM

Maximizing ERP Return on Investment with On-Demand Support Services
sponsored by itelligence, Inc.
WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: 08 Mar 2010 | Published: 08 May 2009

itelligence, Inc.

Turning Virtual Sprawl into a Good Thing
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
Posted: 10 Dec 2009 | Published: 09 Dec 2009

Hewlett-Packard Company

Practical Steps to Achieve and Maintain NERC Compliance
sponsored by Tripwire, Inc.
WHITE PAPER: This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
Posted: 31 Jul 2009 | Published: 08 Dec 2008

Tripwire, Inc.

IT@Intel: Using TCO to Determine PC Upgrade Cycles
sponsored by Intel Corporation
WHITE PAPER: At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.
Posted: 30 Jun 2009 | Published: 01 May 2009

Intel Corporation

Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux
sponsored by Red Hat and JBoss
WHITE PAPER: The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss

Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software
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OPERATIONAL SUPPORT SYSTEMS DEFINITION (continued): … An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network. As the traditional voice telephone systems converges with packet-oriented Internet traffic (including VoIP), broadband applications such as teleconferencing and DSL, more sophisticated systems like OSS are needed activities like ordering and tracking network components (including IP addresses), usage and traffic patterns, billing and reporting.
Operational Support Systems definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary

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