Communications Systems

WEBCAST: Mark your calendar for May 18 at 10 a.m. EDT/7 a.m. PDT for this global web event.  Sign up for a reminder so you don’t miss a word.

Posted: 21 Apr 2011 | Premiered: May 18, 2011, 10:00 EDT (14:00 GMT)

WHITE PAPER: Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map.

Posted: 13 Apr 2011 | Published: 13 Apr 2011

WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

EGUIDE: This e-guide discusses best practices to develop plans and policies for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI.

Posted: 18 Mar 2011 | Published: 18 Mar 2011

WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.

Posted: 10 Feb 2011 | Published: 10 Feb 2011

WHITE PAPER: With the increase in demand for Internet applications, organizations are struggling to find the performance they require in their networks without increasing costs. This paper examines the benefits and detriments of Bonding, Load-Balancing, and MPLS network technologies.

Posted: 19 Jan 2011 | Published: 19 Jan 2011

BOOK: The exciting world of PACS in Healthcare IT is ever-changing and can be confusing, but the rewards are immense once these new technologies are implemented. Check out this informative E-book to learn more about emerging technologies like PACS storage needs, image exchange, and transforming your workstations into imaging hubs.

Posted: 29 Dec 2010 | Published: 29 Dec 2010

WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.

Posted: 21 Dec 2010 | Published: 21 Dec 2010

EBOOK: Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.

Posted: 14 Dec 2010 | Published: 14 Dec 2010

WHITE PAPER: Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies.

Posted: 01 Dec 2010 | Published: 01 Dec 2010

SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.

Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.

Posted: 25 Oct 2010 | Published: 25 Oct 2010

WHITE PAPER: To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently. Communication needs to be timely and effective, reaching people where and when they want to be reached, at the office, at home or on the go.  Read this white paper to learn the five best practices for unified communications.

Posted: 13 Oct 2010 | Published: 13 Oct 2010

WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.

Posted: 22 Sep 2010 | Published: 22 Sep 2010

WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system.

Posted: 27 Aug 2010 | Published: 27 Aug 2010

VIDEO: Join us for this webcast to learn how organizations of all sizes, from multi-nationals to small businesses, are choosing Microsoft Online Services to drive their business productivity and control costs.

Posted: 23 Aug 2010 | Premiered: 23 Aug 2010

WHITE PAPER: This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.

Posted: 19 Aug 2010 | Published: 19 Aug 2010

WHITE PAPER: The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.

Posted: 17 Aug 2010 | Published: 02 Nov 2009