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Communications Systems Reports
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Effectively Manage Multi-Vendor Communications Environments
sponsored by IR
WHITE PAPER: Does your organization experience voice quality issues during global conferences? Learn now about ways to bring insight and control to complex, multi-vendor, multi-technology unified communications environments.
Posted: 20 May 2016 | Published: 20 May 2016

IR

The Uncommon Common Unified Communications Platform
sponsored by ShoreTel
WHITE PAPER: Discover how a common platform, a cloud-onsite hybrid collaboration solution, is a third option beyond cloud and on-premise communication equipment that offers more flexibility and customization for your company.
Posted: 20 May 2016 | Published: 30 Nov 2015

ShoreTel

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

Security Implementation Case Study: Highland Capital Partners Europe
sponsored by StarLeaf
CASE STUDY: See how to prioritize dexterity and flexibility in a collaboration deployment. You'll not only be able to bring your team together, but keep operations lean and secure while you do.
Posted: 17 May 2016 | Published: 30 Jan 2015

StarLeaf

How One IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Unified Communications Case Study: Insight Between the Lines
sponsored by IR
WHITE PAPER: PGDS knew it needed deeper insight into their communications obstacles, fast. Discover how this financial services group was able to provide end-to-end performance management and reporting for unified communications.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

Unified Communications Management: Rapidly Respond to Issues
sponsored by IR
WHITE PAPER: HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How one busy IT Department ensures Communications run Smoothly
sponsored by IR
WHITE PAPER: Discover how one telecom manager of IT architecture overcame key global communications challenges. This case study explores flexible, mobile performance management tools that are suitable for this and other types of environments.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Simplify Unified Communications Management
sponsored by IR
WHITE PAPER: Maintaining communications and collaboration within your enterprise can be complex and expensive. Discover why some companies are turning to service providers to keep their business running and overcome 5 common UC challenges.
Posted: 13 May 2016 | Published: 13 May 2016

IR

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Unified Communications & Collaboration: Navigating The "All-Or-Nothing" Misconception
sponsored by Level 3 Communications, Inc.
WHITE PAPER: Learn how to phase unified communications (UC) into your enterprise in 6 major steps, moving from a traditional voice service to an IP-enabled solution.
Posted: 11 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

The Great Barrier Myth: Why Migrating To SIP Is Easier And More Cost-Efficient Than You’ve Been Told
sponsored by Level 3 Communications, Inc.
RESOURCE: This short resource answers the question: Why aren't more organizations embracing SIP trunking? It's a common fallacy that insurmountable obstacles face organizations trying to replace legacy communications architectures. Read now to separate fact from fiction.
Posted: 10 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

Migrate to SIP with Confidence
sponsored by Level 3 Communications, Inc.
WHITE PAPER: It's important to enable reliability and security for conversations with customers, colleagues and partners in order to ensure clear and concise communication across all platforms. Download this infographic to learn how SIP can help you optimize your voice communication network.
Posted: 15 Mar 2016 | Published: 30 Dec 2015

Level 3 Communications, Inc.

Operation Nexterday
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

ComputerWeekly.com

Market Analysis: Social Software in the Workplace
sponsored by IBM
WHITE PAPER: Access this Gartner assessment of 14 social software vendors so you can begin to zero in on which social software tool will best serve your enterprise.
Posted: 08 Dec 2015 | Published: 26 Oct 2015

IBM

Microsoft Skype for Business : A look at the new platform
sponsored by TechTarget
RESOURCE: Our new e-guide is an essential for networking pros who need to understand what Skype for Business offers and how best to anticipate areas of confusion, likely operational costs, and more.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Overcome Key UC Adoption Hurdles and Unify your Business
sponsored by IR
WHITE PAPER: This white paper will help you determine how to surmount UC deployment challenges related to vendor, user experience and meeting cost-saving projections.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

IR

What Makes Enterprise Unified Communications Work
sponsored by NetScout Systems, Inc.
EGUIDE: Enterprises are finding that traditional unified communications (UC) strategy is shifting for reasons more complex than UC vendor product releases and interoperability issues. In this e-guide, two experts talk about investing in UC and how it can benefit your organization.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

NetScout Systems, Inc.

When Cloud-Based UC Makes Sense
sponsored by Carousel Industries
EGUIDE: Unified communications (UC) is still largely on-premises, but the evolution to cloud-based UC has begun. Follow one company on its path to cloud-based UC to learn the reasons behind the switch, the advantages of moving to the cloud, and whether your company should follow suit.
Posted: 25 Feb 2016 | Published: 17 Feb 2016

Carousel Industries

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

It's Time to Take Cloud UC Seriously
sponsored by Carousel Industries
EGUIDE: This expert e-guide discusses the adoption trends for cloud-based UC services and reveals the results of a survey aimed at discovering the opinion of IT professionals towards cloud UC.
Posted: 11 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM
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