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Communications Systems White Papers (View All Report Types)
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Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create saving.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

Buyer's Guide to Cloud-based Unified Communications
sponsored by MASERGY
WHITE PAPER: Learn what UC is, what business drivers there are for UC as a Service, and the companies that can benefit from a UC system. In addition, you'll learn some implementation strategies to ensure that your UC deployment is a success.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER: Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Salesforce.com

The State of the Modern Meeting
sponsored by Blue Jeans Network
WHITE PAPER: What's good for the teleconferencer isn't always good for the conference. Explore this State of the Modern Meeting infographic and learn how to bridge the gap between unified communication technologies and what actually works for your peers.
Posted: 06 Jul 2016 | Published: 31 Aug 2015

Blue Jeans Network

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya CenturyLink
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Solution for Engagement
sponsored by Avaya CenturyLink
WHITE PAPER: Your methods of communication are the connective tissue that holds your enterprise together. This white paper details how communications are evolving and how new platforms can benefit your business by delivering complete solutions that enable you to implement widespread engagement capabilities.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

How to Achieve End-to-End Unified Communications Visibility
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Only by adopting an integrated approach to monitoring and troubleshooting UC applications will the benefits promised by UC adoption be fully realized. Uncover ways IT organizations address the adoption of complex, highly interdependent UC applications.
Posted: 21 Jun 2016 | Published: 21 Jun 2016

Riverbed Technology, Inc.

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Small Footprint Virtualized Performance Management
sponsored by IR
WHITE PAPER: See the results of a test which demonstrated that you can implement a UC virtualized performance management solution with minimal impact on call processing control.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Don't Let Failed Calls Affect Business
sponsored by IR
WHITE PAPER: Keep customers from calling competitors. Learn how one multi-site automotive marketplace found out that calls failed to meet their franchises, and how they gained visibility for incident management and resolution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Enterprise Video Collaboration David & Goliath Stories
sponsored by Vyopta
WHITE PAPER: Educate yourself on the ongoing conflict between collaboration technology vendors, and what interesting functionality each participant brings to the fore. By assessing each of these strengths, IT professionals can be better informed in their own collaboration implementations.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

How IP Telephony Systems Enable Businesses to Leverage the Power of UC
sponsored by ShoreTel
WHITE PAPER: Hear the case for a fully converged IP telephony environment that is built to leverage the best features of UC and also have the capacity to incorporate valuable third party add-ons.
Posted: 27 May 2016 | Published: 31 Dec 2013

ShoreTel

Your Guide to UC Deployment
sponsored by IR
WHITE PAPER: In the following resource, you'll find the key factors you need to consider when revamping your UC environment. Uncover key questions to ask such ask in your UC adoption journey.
Posted: 25 May 2016 | Published: 25 May 2016

IR

Survey: 300 Hundred UC Professionals, 200 Companies, and 44 Counties
sponsored by IR
WHITE PAPER: A recent survey has revealed that delivering excellent end-user experience in a multi-vendor environment is critical to UC success. Learn ways to overcome the top three challenges of UC deployment.
Posted: 25 May 2016 | Published: 25 May 2016

IR

True Cost Of Ownership For Unified Communications - How Vendor Selection Impacts ROI
sponsored by ShoreTel
WHITE PAPER: Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driven down all manner of communications costs.
Posted: 23 May 2016 | Published: 30 Apr 2015

ShoreTel

5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

Tackling Call Quality Problems: Skype for Business
sponsored by IR
WHITE PAPER: How do you gain insight into call quality for Skype for Business? This white paper explores the 4 main data sources within Skype for Business and how they reveal the end users' experience.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Skype for Business Deployment Checklist
sponsored by IR
WHITE PAPER: If you are considering a Microsoft Skype for Business deployment, this checklist will highlight critical areas for you to consider. Discuss the following questions with your team to help scope your project details, uncover potential risks, and define actionable tasks.
Posted: 23 May 2016 | Published: 23 May 2016

IR
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