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Communications Systems White Papers (View All Report Types)
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Outthinking disruption in communications
sponsored by IBM
WHITE PAPER: This white paper predicts that by 2020, successful content service providers will split along two lines: becoming digital service providers, or digital service enablers. Learn how you can change to fit this new landscape through techniques such as early integration with the IoT, network virtualization, and investing in cognitive systems.
Posted: 22 Sep 2016 | Published: 22 Sep 2016

IBM

6 Reasons Why Video Conferencing is Essential For Education
sponsored by LifeSize
WHITE PAPER: Discover some of the best uses of video conferencing technology in an education setting.
Posted: 22 Sep 2016 | Published: 29 Aug 2014

LifeSize

Build a dynamic and collaborative team environment
sponsored by Cisco
WHITE PAPER: Discover a new approach to facilitating teamwork that places an emphasis on leveraging the strengths of teammates and effective communication. Explore how you can use HR techniques to create a company culture that your teams will thrive and collaborate more effectively in.
Posted: 24 Aug 2016 | Published: 29 Feb 2016

Cisco

How Banks Secure Conversations with their Most Valued Customers
sponsored by NICE Systems, Inc
WHITE PAPER: Voice biometrics technologies are proving to be the ideal candidate for intelligent authentication in the context of client-to-advisor conversations. Discover ways to leverage a person's voice as an accurate identifier without interrupting the natural flow of conversation.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

NICE Systems, Inc

Deploying Unified Communications: Cloud or Hybrid Approach?
sponsored by Cisco
WHITE PAPER: In the 2016 Connected Enterprise Report, 51% of respondents selected cloud as the most important trend affecting their collaboration strategy. However, organizations are taking a cautious approach to the cloud, with only 20–25% currently relying on hosted collaboration services.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

Cisco

Do your collaboration tools support the latest ways in which people work?
sponsored by Cisco
WHITE PAPER: You need to ensure that your workplace and worker's needs are reflected in the collaboration technology that you have deployed. Since your workers have changing needs, the flexibility of the newest collaboration tools is critical.
Posted: 22 Aug 2016 | Published: 31 Dec 2015

Cisco

Security and Privacy Challenges for Cloud Collaboration
sponsored by Cisco
WHITE PAPER: Discover the security and privacy challenges of cloud collaboration, and how a cloud-based collaboration platform can help keep your enterprise data private.
Posted: 22 Aug 2016 | Published: 22 Aug 2016

Cisco

How to Build Marketplaces that Users Trust
sponsored by Twilio
WHITE PAPER: Unless you're connecting your consumers and products and services seamlessly, any attempt to attract, engage and retain them to transact on your marketplace will likely fail. With examples from Airbnb, Uber and a few others, dig into how you can establish trust with your customers via improving your communication strategies.
Posted: 16 Aug 2016 | Published: 16 Aug 2016

Twilio

Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create saving.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

Buyer's Guide to Cloud-based Unified Communications
sponsored by MASERGY
WHITE PAPER: Learn what UC is, what business drivers there are for UC as a Service, and the companies that can benefit from a UC system. In addition, you'll learn some implementation strategies to ensure that your UC deployment is a success.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

5 Ways Cloud Communications Can Lower Your Total Cost of Ownership
sponsored by MASERGY
WHITE PAPER: Discover the ways that cloud based tools lower the total cost of communications in enterprises. You'll see the 5 top budget efficiencies that can be gained by implementing cloud communications over your legacy equipment.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER: Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Salesforce.com

The State of the Modern Meeting
sponsored by Blue Jeans Network
WHITE PAPER: What's good for the teleconferencer isn't always good for the conference. Explore this State of the Modern Meeting infographic and learn how to bridge the gap between unified communication technologies and what actually works for your peers.
Posted: 06 Jul 2016 | Published: 31 Aug 2015

Blue Jeans Network

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

Advantages of UC Modernization
sponsored by Avaya TSG
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Enterprise Video Collaboration David & Goliath Stories
sponsored by Vyopta
WHITE PAPER: Educate yourself on the ongoing conflict between collaboration technology vendors, and what interesting functionality each participant brings to the fore. By assessing each of these strengths, IT professionals can be better informed in their own collaboration implementations.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta

How IP Telephony Systems Enable Businesses to Leverage the Power of UC
sponsored by ShoreTel
WHITE PAPER: Hear the case for a fully converged IP telephony environment that is built to leverage the best features of UC and also have the capacity to incorporate valuable third party add-ons.
Posted: 27 May 2016 | Published: 31 Dec 2013

ShoreTel

True Cost Of Ownership For Unified Communications - How Vendor Selection Impacts ROI
sponsored by ShoreTel
WHITE PAPER: Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driven down all manner of communications costs.
Posted: 23 May 2016 | Published: 30 Apr 2015

ShoreTel

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya CenturyLink
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Solution for Engagement
sponsored by Avaya CenturyLink
WHITE PAPER: Your methods of communication are the connective tissue that holds your enterprise together. This white paper details how communications are evolving and how new platforms can benefit your business by delivering complete solutions that enable you to implement widespread engagement capabilities.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Advantages of UC Modernization
sponsored by Avaya CenturyLink
WHITE PAPER: Identify how you can lower the cost of ownership of your communications system while improving functionality. Included is a focus on promoting mobility, security, and integration in rapidly expanding enterprises.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya
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