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Communications Systems White Papers (View All Report Types)
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Demystifying Unified Communications
sponsored by ShoreTel
WHITE PAPER: Hear the case for a fully converged IP telephony environment that is built to include the best features of UC and also have the capacity to incorporate valuable third party add-ons.
Posted: 27 May 2016 | Published: 31 Dec 2013

ShoreTel

Your Guide to UC Deployment
sponsored by IR
WHITE PAPER: In the following resource, you'll find the key factors you need to consider when revamping your UC environment. Uncover key questions to ask such ask in your UC adoption journey.
Posted: 25 May 2016 | Published: 25 May 2016

IR

Survey: 300 Hundred UC Professionals, 200 Companies, and 44 Counties
sponsored by IR
WHITE PAPER: A recent survey has revealed that delivering excellent end-user experience in a multi-vendor environment is critical to UC success. Learn ways to overcome the top three challenges of UC deployment.
Posted: 25 May 2016 | Published: 25 May 2016

IR

True Cost Of Ownership For Unified Communications - How Vendor Selection Impacts ROI
sponsored by ShoreTel
WHITE PAPER: Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driving down all manner of communications costs.
Posted: 23 May 2016 | Published: 30 Apr 2015

ShoreTel

5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

Know Your Unified Communications Key Health Indicators
sponsored by IR
WHITE PAPER: This white paper explores the user experience of several unified communications tools. Uncover ways to reveal performance problems in multi-vendor UC ecosystems.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Checklist: Unified Communications Deployments
sponsored by IR
WHITE PAPER: As you embrace new unified communications tools, be sure you're breaking deployments into phases. Discuss the following questions with your team to help scope your project details, uncover potential risks, and define actionable tasks.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Effectively Management Multi-Vendor Communications Environments
sponsored by IR
WHITE PAPER: To resolve long-standing, mystifying problems across multiple vendors' devices, networking staff identified issues in record time. Learn now about ways to bring insight and control to complex, multi-vendor, multi-technology unified communications environments.
Posted: 20 May 2016 | Published: 20 May 2016

IR

The Uncommon Common Platform
sponsored by ShoreTel
WHITE PAPER: Discover how cloud-onsite hybrid collaboration solutions are a third option between cloud and on premise communication equipment. Being further strengthened by being a common platform.
Posted: 20 May 2016 | Published: 30 Nov 2015

ShoreTel

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

How one IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Unified Communications Case Study: Insight Between the Lines
sponsored by IR
WHITE PAPER: PGDS knew it needed deeper insight into their communications obstacles, fast. Discover how this financial services group was able to provide end-to-end performance management and reporting for unified communications.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

Unified Communications Management: Rapidly Respond to Issues
sponsored by IR
WHITE PAPER: HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How one busy IT Department ensures Communications run Smoothly
sponsored by IR
WHITE PAPER: Discover how one telecom manager of IT architecture overcame key global communications challenges. This case study explores flexible, mobile performance management tools that are suitable for this and other types of environments.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How Managed Service Providers Simplify Unified Communications Management
sponsored by IR
WHITE PAPER: Service providers can help organizations keep their business running while outsourcing complex communications environments. Read on to hear from an executive of a global service provider, who reveals what can be done to overcome five key challenges of maintaining communications equipment.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Unified Communications & Collaboration: Navigating The "All-Or-Nothing" Misconception
sponsored by Level 3 Communications, Inc.
WHITE PAPER: Learn how to phase unified communications (UC) into your enterprise in 6 major steps, moving from a traditional voice service to an IP-enabled solution.
Posted: 11 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

Seven Collaboration Tactics for Midsize Businesses
sponsored by SPS Commerce, Inc.
WHITE PAPER: Experts say by 2017 half of employers will require employees to bring their own devices to work. This resource highlights 7 ways that new collaboration technology not only allows employees to work more flexibly, but also enhances your ability to support bring-your-own-device policies, and confront changing communication patterns.
Posted: 03 May 2016 | Published: 31 Dec 2014


Delivering Enterprise-Class Communications with WebRTC
sponsored by Oracle Corporation
WHITE PAPER: While WebRTC is an immensely helpful communications tool for many organizations, it comes with specific IT challenges around connectivity, security, and control. Discover how your organization can reap the benefits of WebRTC while avoiding common IT pitfalls.
Posted: 25 Apr 2016 | Published: 31 Jan 2016

Oracle Corporation

The Most Important Feature in UC
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper discusses how flexibility is critical to unified communications (UC) in any enterprise. By replacing traditional voice communications with a cloud based alternative, you gain scalability and access to future technological advancements.
Posted: 13 Apr 2016 | Published: 29 May 2015

Mitel Networks Limited

Positioning Your Hospitality Cloud to Deliver the Next-Generation Hotel Guest Experience
sponsored by Mitel Networks Limited
WHITE PAPER: Discover in this paper how to leverage the power of the cloud to integrate your existing voice services with hospitality applications and workflows, in order to revolutionize the way you manage operations and staff.
Posted: 12 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Communication Tools: A Buyer's Primer to Business Needs
sponsored by Mitel Networks Limited
WHITE PAPER: Is it time to re-assess your business communication tools? Times are changing fast, and business are forced to keep up with a global employee/client base. Get a quick primer on the business reasons you may be overlooking and why now is the time to re-assess your communication tools.
Posted: 31 Mar 2016 | Published: 31 Dec 2015

Mitel Networks Limited

Market Analysis: Social Software in the Workplace
sponsored by IBM
WHITE PAPER: Access this analyst report to find 14 social software vendors rated and reviewed for your convenience, in addition to pertinent information regarding the business uses and positive impacts of these collaboration platforms.
Posted: 08 Dec 2015 | Published: 26 Oct 2015

IBM

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark
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