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Video Chat Software

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ALSO CALLED: Desktop Video Chat Software, AV Chat Software, Audio/Video Chat Software, Chat Software
DEFINITION: Software that allows video, voice and text chat over intranets and the Internet.
Video Chat Software Reports
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An Overview of Zoom Video Communication's Offerings
sponsored by Zoom Video Communications
WHITE PAPER: This guide provides insight into Zoom's video conferencing offerings, so you can ensure you're making an informed decision
Posted: 29 Mar 2017 | Published: 30 Jun 2016

Zoom Video Communications

Winning Over Your Customers with Video Support
sponsored by LogMeIn Rescue Lens
VIDEO: Products are becoming more complex while IT is being downsized, leading to more customers calling in for support. Building the business case for innovative capabilities such as video support is an important step you can take to combat this. Learn how you can embrace video chat, and discover and why current tools aren't meeting challenges.
Posted: 16 Mar 2017 | Premiered: 14 Mar 2017

LogMeIn Rescue Lens

Video Collaboration Use Cases: Driving Productivity and Results
sponsored by Avaya
WHITE PAPER: This white paper examines a variety of popular use cases for video collaboration, including expert anywhere, project management, training, and more. Discover how to connect managers, employees, and customers easily across mobile, desktop, and web browsers for better collaboration and productivity.
Posted: 16 Mar 2017 | Published: 31 Oct 2016

Avaya

Critical Innovations Driving Future Customer Experiences
sponsored by Avaya
WHITE PAPER: Customers are the lifeblood of any company, and it's the experiences that customers have with your company that's most important. With a changing digital world, you need to have an understanding of how to move forward with changing consumer needs. Learn the critical elements driving superior customer experiences that you should consider.
Posted: 15 Mar 2017 | Published: 01 Sep 2016

Avaya

University Of Michigan Expands Teaching Paradigm with Video Collaboration
sponsored by Logitech Inc.
CASE STUDY: The University of Michigan needed video tech that faculty and students could easily use in a variety of meeting spaces. Otherwise student and teacher collaboration would suffer. In this concise case study, learn how U of M chose video tech that supported their learning environments.
Posted: 15 Mar 2017 | Published: 31 Jan 2017


Extending the Skype Experience to Every Meeting Room
sponsored by Logitech Inc.
WHITE PAPER: The next generation of Skype for Business meeting room systems promises to provide users the communications tools they need to effectively collaborate and meet in any meeting room. But can you really believe these promises? This Frost & Sullivan white paper demystifies the capabilities of a new Skype for Business meeting room system.
Posted: 14 Mar 2017 | Published: 31 Jan 2017


How to Solve Problems Faster with Live Video Support
sponsored by LogMeIn Rescue Lens
WEBCAST: Customers can interact with businesses in a variety of ways, and a visual method is a new, useful forum to use to connect with your customers. Learn about live video support, and how it can benefit your contact centers. Plus, discover how Zero Motorcycles Inc. uses live video support to their benefit.
Posted: 14 Mar 2017 | Premiered: Mar 14, 2017

LogMeIn Rescue Lens

The Collaborative Enterprise: How Enterprises Are Adapting to Support the Modern Meeting
sponsored by Logitech Inc.
WHITE PAPER: Communications technology has transcended the ability to simply enable virtual collaboration to now making it effective and desirable. This Wainhouse Research white paper examines the evolution of the workplace and the tools that are being used to collaborate.
Posted: 14 Mar 2017 | Published: 30 Jan 2015


Qconferencing Leverages Better AV Tech to Enable Better Meetings
sponsored by Logitech Inc.
CASE STUDY: Qconferencing was looking for high-quality, cost-efficient video conferencing solutions that would enable video in every meeting room for their customers. In this short case study, learn how the company was able to implement the right tech that provided full HD, seamless interoperability with Skype for Business and more.
Posted: 14 Mar 2017 | Published: 30 Dec 2016


Using Video Chat to Boost CX: Pros and Cons
sponsored by LogMeIn Rescue Lens
EGUIDE: There are several potential benefits to using video chat as a customer communication channel. One benefit is: it can help create personalized customer experiences in a real and visual way. Why isn't it gaining more traction then? In this expert guide, discover the benefits, challenges, and history of online video chat.
Posted: 13 Mar 2017 | Published: 13 Mar 2017

LogMeIn Rescue Lens

Bolt Dramatically Improves Audio and Video Quality of Video Meetings
sponsored by Logitech Inc.
CASE STUDY: Bolt was experiencing difficulty hearing the audio in their larger conference rooms with their existing equipment. Plus, the camera they currently used for meetings was providing lackluster performance. In this concise case study, learn how the company was able to implement AV equipment that provided better overall performance.
Posted: 13 Mar 2017 | Published: 30 Dec 2016


Contact Centers: Understand the Requirements for New Communication Forums
sponsored by LogMeIn Rescue Lens
EGUIDE: Today, contact centers have to deal with an influx of new channels through which customers can communicate. But each new communication forum has its own requirement to be effective. Inside this guide, discover the requirements to new forums including video, chat, social, and SMS. Plus, learn how to measure your success in these new channels.
Posted: 13 Mar 2017 | Published: 13 Mar 2017

LogMeIn Rescue Lens

Wilson Electronics Enhances Skype for Business Collaboration
sponsored by Logitech Inc.
CASE STUDY: In this concise case study, learn how Wilson Electronics decided on a Skype for Business AV solution that provided an optimal combination of AV quality, ease of use and cost efficiency.
Posted: 13 Mar 2017 | Published: 30 Dec 2016


How OneScreen Chose Their Video Conferencing Vendor
sponsored by Logitech Inc.
CASE STUDY: OneScreen needed a video conferencing vendor that could integrate into their flagship product and provide the best combination of quality, ease of use, seamless integration, functionality and price. In this concise case study, learn how OneScreen was able to achieve a truly interactive collaboration solution that provided these results and more.
Posted: 13 Mar 2017 | Published: 30 Dec 2016


Rescue Lens: Interactive Live-video Support Tool
sponsored by LogMeIn Rescue Lens
WHITE PAPER: Discover an innovative, live-video support tool that will enable your enterprise to cut costs, improve efficiency and increase customer satisfaction. Learn how this interactive tool extends employees reach and increases productivity allowing on and off premise communication via mobile devices.
Posted: 09 Mar 2017 | Published: 09 Mar 2017

LogMeIn Rescue Lens

What Matters Most in a Remote Support Tool
sponsored by LogMeIn Rescue
WHITE PAPER: Explore survey results of IT decision makers across the US using remote support tools. Discover what 6 features and functionalities matter most in their remote support software.
Posted: 02 Mar 2017 | Published: 31 Dec 2015

LogMeIn Rescue

Video Conferencing is Like Shopping for a New Car – Consider What Matters Most
sponsored by Logitech Inc.
RESOURCE: In this short blog post, discover what IT decision makers are looking for when purchasing their video conferencing solution.
Posted: 28 Feb 2017 | Published: 31 Oct 2016


Video Meeting for Remote Teams
sponsored by Logitech Inc.
VIDEO: Making collaboration a top priority will help your organization achieve increased productivity and positive, measurable results. In this short video, learn more about the power of collaboration and discover tips for making it a more effective tool at your enterprise.
Posted: 27 Feb 2017 | Premiered: 16 Feb 2017


Five Elements Critical to Successful Video Conferencing
sponsored by Logitech Inc.
RESOURCE: There are five elements that are critical to the success of a room-based video conferencing environment. Discover these critical elements in this resource.
Posted: 24 Feb 2017 | Published: 14 Dec 2016


The Video Collaboration Adoption Dilemma
sponsored by Logitech Inc.
RESOURCE: Today's ITDMs want end-users to embrace all video collaboration (VC) tools at their disposal, but workers are stuck in an IM and email rut. In this infographic, discover a showdown between businesses using typical collaboration tools and businesses with pervasive Video Conferencing users.
Posted: 23 Feb 2017 | Published: 30 Dec 2016


Monitor Real-Time Communications or They Will Fail
sponsored by Nectar Corp
EGUIDE: You can't just set and forget UC, especially real-time communications like voice and video. In this expert e-guide, learn what can help you properly monitor your real-time applications after implementation.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

4 Reasons Your Business Needs Video Conferencing
sponsored by Logitech Inc.
WHITE PAPER: This guide is designed to show you how video conferencing can transform your organization, and the lives of your people, for the better. Discover the four reasons your business needs video conferencing.
Posted: 21 Feb 2017 | Published: 30 Dec 2016


Connecting Collaboration Tech from Multiple Vendors: 5 Experts Share Insights with IT
sponsored by AVI-SPL
WHITE PAPER: In this Expert Q&A, experts from Cisco, Crestron, Biamp, NEC, and AVI-SPL share their insights and advice to help you create a unified collaborative enterprise.
Posted: 19 Jan 2017 | Published: 30 Sep 2016

AVI-SPL

Is Online Video Chat the Path to a Personalized Customer Experience?
sponsored by BoldChat - LogMeIn
EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
Posted: 16 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

WebEx Video Conferencing Software Evolves with the Times
sponsored by Cisco Systems, Inc.
EGUIDE: If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.
Posted: 10 Jan 2017 | Published: 09 Jan 2017

Cisco Systems, Inc.
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