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IP Telephony

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ALSO CALLED: Internet Telephony, IP Telephony Services, Web Telephony, WWW Telephony, IP LAN Telephony, Telephony, Internet Protocol Telephony
DEFINITION: Telephony is the technology associated with the electronic transmission of voice, fax, or other information between distant parties using systems historically associated with the telephone, a handheld device containing both a speaker or transmitter and a receiver. With the arrival of computers and the transmittal of digital information over telephone systems and the use of radio to transmit telephone  … 
Definition continues below.
IP Telephony Reports
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SD-WAN Case Study: Global Call Center
sponsored by Fatpipe, Inc.
CASE STUDY: This case study discusses how SD-WAN technology can be used to fortify your call center against line failure and losing IP telephones.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Fatpipe, Inc.

What's New in IP Office Manager Release 9.1?
sponsored by Global Knowledge
WHITE PAPER: Use this white paper to help you prepare to install and administer IP Office Manager 9.1.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

Global Knowledge

What is the Real TCO of Unified Communications?
sponsored by XO Communications
EGUIDE: In this expert guide, you'll gain deep insight into the true TCO of UC solutions from various vendors, giving you the information necessary to find the best possible value.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

XO Communications

Network Evolution E-Zine: June Issue 2015
sponsored by SearchNetworking.com
EZINE: This issue of the Network Evolution e-zine goes discusses a number of subjects that face network decision makers today.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

SearchNetworking.com

Building a More Reliable Network in the Digital Age
sponsored by XO Communications
WEBCAST: Access this short video now to learn how you can upgrade to a future-proof network with unified communications for greater visibility and control over bandwidth.
Posted: 08 May 2015 | Premiered: Apr 24, 2015

XO Communications

The Top 5 Ways Hosted PBX with Unified Communications Can Help Your Enterprise
sponsored by XO Communications
WHITE PAPER: Access this white paper now to learn the 5 ways hosted PBX with unified communications can bring your communications systems into the new age of business without breaking the bank.
Posted: 08 May 2015 | Published: 08 May 2015

XO Communications

Unified Communications: Top Trends and Tips
sponsored by ShoreTel
EGUIDE: Read more to learn how you can keep up with the latest UC information and make informed decisions for your enterprise strategy.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

ShoreTel

IT Professionals Rate ShoreTel Top in Customer Loyalty, Service, Value
sponsored by ShoreTel
WHITE PAPER: This exclusive research paper details the key factors organizations should look for when choosing a UC provider.  Read on to learn more.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

ShoreTel

Cisco IOS Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Posted: 21 Jan 2014 | Published: 31 Dec 2013

Global Knowledge

Strategies for Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: Your contact center is looking to improve agent productivity, increase efficiency, and provide stellar customer experiences -- but are your legacy technologies hampering your goals? If you still rely on Automatic Call Distribution (ACD), this could be the case.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Genesys

UC and the Evolution of Enterprise Telephony
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).
Posted: 18 Apr 2013 | Published: 18 Apr 2013

SearchSecurity.com

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

7 Secrets of Successful Small Business Communications
sponsored by RingCentral
WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Top of the Class: City & Guilds Take a Radical Approach to Unified Communications
sponsored by Azzurri
WHITE PAPER: This case study highlights one leading UK organization that chose to install one managed service for its four existing telecom suppliers to enhance business productivity at a far lower cost.
Posted: 04 Oct 2013 | Published: 04 Oct 2013

Azzurri

Oracle Improves Communications and Reduces Costs with SIP Trunking
sponsored by Oracle Corporation
WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

Oracle Corporation

Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013

Avaya

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

IP Office eBook: Communications for your Growing Business
sponsored by Avaya
EBOOK: Organizations of all shapes and sizes are struggling to keep pace with the speed of today's anytime, anywhere business world. This eBook introduces an IP-based unified communications solution that will give you the tools you need to stay competitive.
Posted: 20 Jun 2013 | Published: 31 Mar 2013

Avaya

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

RE/MAX Premier Realty Sets Itself Apart from the Competition with IP Telephony from ShoreTel
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how a converged communications system increased communications and connectivity for one organization, in turn helping them provide superior customer service and availability to their customers.
Posted: 06 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

Report – Benchmarks for UC TCO
sponsored by ShoreTel - OLD
ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities.
Posted: 02 Aug 2012 | Published: 31 Jan 2012

ShoreTel - OLD

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD
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IP TELEPHONY DEFINITION (continued): …  signals, the distinction between telephony and telecommunication has become difficult to make. Internet telephony is the use of the Internet rather than the traditional telephone company infrastructure and rate structure to exchange spoken or other telephone information. Since access to the Internet is available at local phone connection rates, an international or other long-distance call will be much less expensive than through the traditional call arrangement.On the Internet, three new services are now or will soon be available: The ability to make a normal voice phone call (whether or not … 
IP Telephony definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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