E-Guide: Factors for IP telephony ROI calculations
sponsored by Fonality Inc.
EGUIDE:
This E-Guide takes a look at top factors you should consider before purchasing VoIP services. Learn saving considerations as well as soft dollar saving requirements to help you make the best decision for your company.
Posted: 08 Sep 2010 | Published: 08 Sep 2010
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SAP® Business Communications Management for Utilities: Fully Integrated Software to Improve Customer Satisfaction
sponsored by SAP America, Inc.
WHITE PAPER:
This paper explains how SAP® Business Communications Management software provides a flexible multichannel, all-IP business communications platform that can deploy IP telephony for everyone who needs it. Read on to learn how this software works with SAP CRM to provide improved customer satisfaction without any costly cumbersome integration issues.
Posted: 03 Sep 2010 | Published: 03 Sep 2010
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The Power of Unifying Communications and Collaboration
sponsored by IBM
WHITE PAPER:
Read this paper for highlights on key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM.
Posted: 02 Aug 2010 | Published: 02 Aug 2010
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Building a Robust Infrastructure for a Distributed Multi-Site Chain
sponsored by D-Link
WHITE PAPER:
Read this paper to learn the significant benefits of deploying a single vendor solution when planning and building a network infrastructure for a distributed multi-site chain. D-Link's single-vendor solution offers the full range of products required to build a highly secure infrastructure featuring centralized management of remote operations.
Posted: 26 Apr 2010 | Published: 26 Apr 2010
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Planning Media Resources for Your VoIP Environment
sponsored by Global Knowledge
WHITE PAPER:
Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency.
Posted: 25 Jan 2010 | Published: 25 Jan 2010
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Allied Solutions Moves IP Telephony System to CDW Data Center
sponsored by CDW Corporation
CASE STUDY:
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: 08 Sep 2009 | Published: 08 Sep 2009
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Get Connected: IP Convergence is No Longer a Thing of the Future, It's Now The Cost of Doing Business
sponsored by CDW Corporation
WHITE PAPER:
No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.
Posted: 08 Sep 2009 | Published: 08 Sep 2009
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Case Study: Unified Communications and Indiana University Medical Group
sponsored by CDW Corporation
CASE STUDY:
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: 08 Sep 2009 | Published: 08 Sep 2009
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Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER:
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009
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Unified Messaging and Unified Communications
sponsored by Global Knowledge
WHITE PAPER:
This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Posted: 10 Feb 2009 | Published: 10 Feb 2009
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Cisco Unified Communications: Unifying Communications Infrastructure
sponsored by Global Knowledge
WHITE PAPER:
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER:
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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IP TELEPHONY DEFINITION (continued):
signals, the distinction between telephony and telecommunication has become difficult to make. Internet telephony is the use of the Internet rather than the traditional telephone company infrastructure and rate structure to exchange spoken or other telephone information. Since access to the Internet is available at local phone connection rates, an international or other long-distance call will be much less expensive than through the traditional call arrangement.On the Internet, three new services are now or will soon be available: The ability to make a normal voice phone call (whether or not
IP Telephony definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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