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ALSO CALLED: Digital Telecommunications Systems, Telecom
DEFINITION: Communication systems that transmit sound between distant points.
Telecommunications Systems Reports
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McDonald’s Franchisee Lowers Phone Bill 35% and Achieves Highest Regional Uptime with Hosted VoIP
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper to discover how one McDonald's franchisee was able to lower its phone bill by 35% and greatly improve uptime with a simple hosted VoIP solution.
Posted: 15 Apr 2015 | Published: 15 Apr 2015

8x8, Inc.

Involve the Business In Your Telecommunications and Mobility Sourcing Road Map
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll learn how successful enterprise sourcing and vendor management (SVM) executives are ensuring business buy-in for their T&M strategies.
Posted: 26 Mar 2015 | Published: 19 Feb 2014

RingCentral

Cloud Unified Communications Need Contact Center Capabilities
sponsored by ThinkingPhones
WHITE PAPER: Read this white paper now to discover how a contact center can obtain the unified communications services it needs.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

An Upgrade Path to Enterprise Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: Read this brief white paper to discover how nterprises are taking advantage of the benefits of cloud unified communications without losing the quality of their old systems.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Voice and SMS Customer Interactions: Unified Communications does it all
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper discusses the shift from voice to SMS and how SMS can be easily integrated into a business.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

SIP Trunking: Mass Connection for the Uber Connected Future
sponsored by Flowroute
WEBCAST: This webcast teaches you the benefits of SIP trunking and helps you decide if SIP trunking is the next step to improving your communications.
Posted: 11 Mar 2015 | Premiered: Aug 27, 2014

Flowroute

How to choose a VoIP provider
sponsored by Flowroute
WHITE PAPER: This white paper presents the 11 things you need to consider when choosing an SIP trunking provider.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute

Create brand evangelists with CNAM
sponsored by Flowroute
WHITE PAPER: Read this white paper now to discover how you can boost sales with something as easy as improving your caller ID presence.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute

Boost Sales with CNAM
sponsored by Flowroute
WHITE PAPER: This white paper explains the benefits of Caller ID Name (CNAM), a simple service that can boost sales simply by showing who's calling.
Posted: 11 Mar 2015 | Published: 31 Dec 2013

Flowroute

6 Steps to SIP Trunking Security
sponsored by Flowroute
WHITE PAPER: This white paper tells you how to create a secure connection for your SIP.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute

Hybrid Energy: What to consider when tapping into alternative energy at the cell site
sponsored by Emerson Network Power
WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient.
Posted: 22 Nov 2013 | Published: 23 Nov 2012

Emerson Network Power

Burning Dollars: Top Five Trends in US Telecom Spend
sponsored by Dimension Data
WHITE PAPER: Find the top 5 trends in US telecom spending, including statistics concerning the effect of mobile devices and consumerization of IT on telecom operations.
Posted: 05 Jun 2013 | Published: 05 Jun 2013

Dimension Data

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya

Session Border Controllers: Addressing Tomorrow's Requirements
sponsored by Metaswitch Networks
WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks

Using Operational Intelligence to Transform Customer Care Processes in Telecommunications & Public Utilities
sponsored by Vitria Technology, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript discusses using operational intelligence to transform customer care processes in telecommunications and public utilities.
Posted: 16 Jul 2011 | Published: 14 Jun 2011

Vitria Technology, Inc.

Top Ten Considerations When Evaluating Unified Communications Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 17 Jun 2011 | Published: 17 Jun 2011

Cisco Systems, Inc.

Top Ten Considerations When Evaluating Unified Communications Solutions: Learn the top solution differentiators to look for before deciding.
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 26 May 2011 | Published: 26 May 2011

Cisco Systems, Inc.

Yankee Group: Mobility Powers the Next Wave of Growth for Unified Communications
sponsored by Sprint
WHITE PAPER: Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Sprint

Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER: There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service. 
Posted: 08 Mar 2011 | Published: 08 Mar 2011

LifeSize

VOIP Without The Hype: What Businesses Need To Know
sponsored by Fonality
WHITE PAPER: Like the cellular phenomenon, consumers are rushing to VoIP even though audio quality and reliability aren't yet what they are with traditional landlines. That aside, the value of VOIP has resonated with consumers. Read this white paper and discover what every business needs to know before signing on to VoIP.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

Fonality

Telco 2015: Five telling years, four future scenarios
sponsored by IBM
WHITE PAPER: The telecommunications industry was already in a redefining shift in consumer preferences, business models and infrastructure development prior to the  economic crisis. Faced with challenges in declining revenues, a maturing mobile industry and increased competition from new entrants, the industry finds itself in dire need of new models for growth.
Posted: 03 Dec 2010 | Published: 03 Dec 2010

IBM

TechTarget ANZ’s guide to upgrading your PBX
sponsored by VExpress
EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

VExpress

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett-Packard Company

eGuide: Top Defense Strategies and Security Considerations for Unified Communications (UC)
sponsored by IPC Systems, Inc.
EDITORIAL RESOURCE GUIDE: Organizations turn to unified communications as a cost-effective alternative to traditional communication systems. But security professionals often struggle with the problem of securing VoIP and unified communications. Read this expert E-Guide and discover unified communications infrastructure threats and basic techniques for addressing them.
Posted: 10 Aug 2009 | Published: 10 Aug 2009

IPC Systems, Inc.

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent
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