Business of Information Technology  >   Business Processes  >   Customer Service  >  

Web-Based Self Support

RSS Feed   
Web-Based Self Support Reports
 
Infor - ERP LN
sponsored by Infor
SOFTWARE DEMO: Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Ultimate Guide to Member Experience Success
sponsored by Avtex
WHITE PAPER: Desiring competitive differentiation within the crowded financial services sector, many current credit union leaders are realizing that personalized customer experience (CX) is an absolute necessity. Read this white paper for 4 steps toward delivering a stand-out, personalized CX for your customers—and where to find additional help, if you need it.
Posted: 29 Aug 2019 | Published: 29 Aug 2019

Avtex

Navigating the CX Technology Landscape
sponsored by Avtex
VIDEO: View this webinar to review a number of trends impacting the CX technology landscape, and uncover everything you need to know about navigating its changes.
Posted: 30 Sep 2019 | Premiered: 04 Jul 2018

Avtex

Is Your Retail Environment Ready for Headless Commerce
sponsored by DMI Inc
WHITE PAPER: Read this white paper to find out how headless commerce can simplify and improve CX by decoupling the customer experience from background functions and redirections.
Posted: 25 Sep 2019 | Published: 25 Sep 2019

DMI Inc

The Intelligent Contact Center
sponsored by Talkdesk
WHITE PAPER: Intelligent contact centers are changing customer care methods from being solely reactionary to being more holistic and data-driven. Read this white paper to learn how you too can transform your contact center with intelligent customer data integration—creating a brand that faces the test of time.
Posted: 29 Aug 2019 | Published: 29 Aug 2019

Talkdesk

DWS 2018 Video: Karine Brunet, Vodafone
sponsored by IPSoft
VIDEO: Watch this video to learn how Vodafone then increased the scope of Amelia's job description to the point that she was assisting 58% of contacts looking for help, most of which did not require human intervention.
Posted: 09 Sep 2019 | Premiered: 09 Sep 2019

IPSoft

5 Signs It's Time to Partner with a Retail Technology Provider
sponsored by SFG
WHITE PAPER: In this white paper, explore 5 signs it's time to partner with a retail technology provider. Review how ecommerce businesses can benefit from retail technology partners, and discover if SFG is right for your organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

SFG

How CXone Empowers Contact Center Agents
sponsored by NICE inContact
VIDEO: View this brief video to learn how NICE CXone can help your contact center reduce training time, improve agent retention, and streamline true omnichannel interaction.
Posted: 15 Aug 2019 | Premiered: 15 Aug 2019

NICE inContact

CMOs: How to Leverage Data to Enhance Customer Experiences
sponsored by Verizon
WHITE PAPER: In this white paper, learn how CMOs can drive cutting-edge customer experiences by leveraging their existing business data, and review how leveraging your data effectively can help attract new prospects, increase conversion rates, and reduce customer churn.
Posted: 30 Aug 2019 | Published: 30 Aug 2019

Verizon

CRM and Customer Care Working Together to Drive Customer Satisfaction and Loyalty
sponsored by Avtex
WHITE PAPER: It’s a tag-team effort between a strong CRM solution and involved customer care—read this white paper to learn how to empower your customer relationships by embracing both of these tactics harmoniously.
Posted: 02 Oct 2019 | Published: 02 Oct 2019

Avtex
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement