Level-up your contact center customer service: Here's how

Contact center service is critical to customer experience, so you need to ensure that your company’s call center agents have the right tools and techniques for the job.

In this expert guide, Scott Sachs, President of SJS Solutions and a contact center pro, explains how to level-up your contact center … without adding players.

Vendor:: NICE
Posted:: Feb 8, 2021
Published:: Aug 30, 2017
Format:: PDF
Type:: eGuide

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