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Computer Weekly – 15 August 2017: Tech takes the lead in the Tour de France
sponsored by ComputerWeekly.com
EZINE: When watching sports on television you are consistently confronted with a barrage of data, giving insight into the most complicated inner workings of football, tennis, cricket, etc., but never in cycling. Access this week's ComputerWeekly to learn how IoT is being introduced to the Tour de France and what that means for the viewer.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

Archiving America's Pastime
sponsored by Fujifilm Recording Media USA, Inc.
CASE STUDY: This case study follows the design and implementation of the MLB Network's solution to today's archiving challenges - using highly-optimized tape systems, they were able to realize fully verified and auditable archives while saving $20,000 annually in equipment maintenance and management fees. Check out this case study to learn more.
Posted: 27 Oct 2011 | Published: 27 Oct 2011

Fujifilm Recording Media USA, Inc.

Computer Weekly – 26 January 2021: 'Salad as a service' – how tech could revolutionise farming
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how new technologies are supporting the rise of vertical farming, and could revolutionise food supply chains. We examine one of the biggest trends in the cloud – serverless computing. And Brexit has not yet ended the debate about UK-EU data protection. Read the issue now.
Posted: 25 Jan 2021 | Published: 26 Jan 2021

ComputerWeekly.com

Computer Weekly – 20 March 2018: Where neuroscience meets technology
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with Universal Credit. And we look at how AI can help improve cyber security. Read the issue now.
Posted: 16 Mar 2018 | Published: 16 Mar 2018

ComputerWeekly.com

Measuring the Business Impacts of Effective Data: Chapter One of a Three-Part Study
sponsored by Sybase, an SAP company
WHITE PAPER: This study of over 150 Fortune 1000 firms from every major industry or vertical explores issues associated with the lifeblood of today’s enterprises: data. The findings demonstrate the often dramatic impacts that even marginal investments in information technology can have when that technology addresses data quality, usability, and intelligence.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Sybase, an SAP company

Small Form Factor (SFF) SAS - Meeting the Demanding Requirements in Specific Markets
sponsored by Xtore
WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.
Posted: 22 Aug 2007 | Published: 01 Aug 2007

Xtore

Sports Broadcasting Company Scores Big With Converged Infrastructure
sponsored by EMC Converged Platforms.
WHITE PAPER: This exclusive case study examines how FOX SPORTS was able to utilize a converged infrastructure solution to handle their explosive increase in data, resulting in reduced support calls and decreased system implementation time, all while cutting costs.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

EMC Converged Platforms.

Why Omnichannel Experience Delivery is a Full Contact Sport
sponsored by Genesys
EGUIDE: Expert consultants and users from eBay and Boingo Wireless discuss contact center technology trends, mistakes, and best practices. Discover ways to upgrade your existing infrastructure to enhance the customer experience and help your company run more efficiently.
Posted: 21 Jun 2016 | Published: 07 Jun 2016

Genesys

The impact of eSport on the data center
sponsored by Quality Technology Services
WHITE PAPER: Dive into this paper to learn about the data center’s place in the surging eSport market, covering data security, geo-diversity, the cost of downtime, and more.
Posted: 09 Apr 2021 | Published: 09 Apr 2021

Quality Technology Services

Dallas Cowboys Reboot IT with Blades and "Converged" Architecture
sponsored by HP & Intel®
EGUIDE: This expert e-guide presents a case study of how a professional sports team's IT department was able to consolidate 200 physical servers into 16 blade servers with the help of a unified computing infrastructure.
Posted: 26 Feb 2013 | Published: 26 Feb 2013

HP & Intel®

Tomorrow is here: Data centers and the economic new world order
sponsored by Quality Technology Services
RESOURCE: This blog covers how the pandemic has changed the way we live, work, and relax as connectivity, data centers, applications and services are all accelerating to meet the old demands in new, experimental ways. Click in now to explore the specific changes happening in remote work, tele-health, sports, and more.
Posted: 12 Apr 2021 | Published: 12 Mar 2021

Quality Technology Services

Calltower’s Native Microsoft Teams Direct Routing Delivered A Major League Upgrade for Franklin Sports
sponsored by CallTower, Inc.
CASE STUDY: Franklin Sports, a leading sporting good brand know world-wide, was looking to upgrade their communication system. In this case study, learn why Franklin Sports decided to work with CallTower and review the benefits that they saw after implementing CallTower’s Native Microsoft Teams Direct Routing.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

CallTower, Inc.

Creating a Positive Customer Experience with 15 Steps
sponsored by ConvergeOne
EGUIDE: Explore how Marathon Sports established a more customer-centric strategy, and learn about the role of a loyalty program and customer insights for improving customer experiences.
Posted: 09 May 2018 | Published: 09 May 2018

ConvergeOne

The Growing Presence of Esports in Schools
sponsored by Extreme Networks
DATA SHEET: E-Sports in schools is at the confluence of some of the most important drivers in education. However, there are a lot of general computing and networking capabilities that are required for e-Sports. In this brief, learn how Extreme Networks can help provide the network infrastructure for e-Sports with minimum network latency.
Posted: 23 Mar 2021 | Published: 23 Mar 2021

Extreme Networks

Games gets end-to-end solution that will deliver
sponsored by Dell, Inc. and Intel®
CASE STUDY: Explore this case study to learn how organizers for a global multi-sport event were able to meet organizational budget goals with a stable infrastructure and simplified IT management that led to the event's overall success. Read on now to learn more.
Posted: 01 Jul 2014 | Published: 31 Mar 2014

Dell, Inc. and Intel®

Security as a Team Sport: A Spotlight on the Growing Role of IT in Security Tasks
sponsored by VMware International Unlimited Company
WHITE PAPER: IT and security teams have a hard time seeing eye to eye. They are often siloed as a result, and this can be a major risk to network integrity. VMware commissioned Forrester Consulting to learn how consolidating IT and security could help improve security outcomes. Read their report to see the results and learn 3 key findings.
Posted: 27 Aug 2020 | Published: 31 May 2020

VMware International Unlimited Company

PUMA.com Migrates to a Eucalyptus On-premise Cloud
sponsored by Eucalyptus Systems
CASE STUDY: This essential case study explores how PUMA, a leading sport lifestyle company, leveraged cloud computing to meet unpredictable Web traffic demands and support online marketing efforts. Read on to explore the open source IaaS software platform that helped the company build a solid foundation for the hybrid cloud.
Posted: 19 Jul 2012 | Published: 19 Jul 2012

Eucalyptus Systems

Largest UK Network Solves BIG Problem with Small Solution
sponsored by Nexsan
CASE STUDY: ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

Nexsan

Customer Experience Exchange E-Zine: Issue 3
sponsored by SearchCRM
EZINE: In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

SearchCRM

Computer Weekly – 26 July to 1 August 2016: Olympic vision: Technology on track for Rio Games
sponsored by ComputerWeekly.com
EZINE: In this issue we interview the CIO for the forthcoming Rio Olympics. The technology his team has put in place will support delegations from over 200 countries, including 10,500 athletes. We also look at data centre and open source security, as well as take a first look at what the new UK Prime Minister's approach might be to the digital economy.
Posted: 25 Jul 2016 | Published: 26 Jul 2016

ComputerWeekly.com

6 Ways to Class Up Your Data Center Switches
sponsored by Hewlett Packard Enterprise
EGUIDE: In this e-guide, experts point out the differences between the best data center-class switch products to give you an idea of which option is best for you. Learn about six key criteria to consider when purchasing data center-class switches, including physical requirements, converging networks, and more.
Posted: 29 Dec 2016 | Published: 28 Dec 2016

Hewlett Packard Enterprise

2021 Contact Centre Buyer’S Guide Trends Driving The Essentials For Modern Customer Experiences
sponsored by Genesys
EGUIDE: Access this buyer’s guide to explore how digital engagement, remote work and operations, collaboration tools, and more are re-defining modern contact centes in 2021 and beyond..
Posted: 26 Feb 2021 | Published: 26 Feb 2021

Genesys

The Game Plan for Omnichannel Customer Service
sponsored by Intrado
WHITE PAPER: Download this white paper for expert insights and practical suggestions on how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self service, proactive service).
Posted: 03 Jun 2020 | Published: 03 Jun 2020

Intrado

Computer Weekly datacentre case studies
sponsored by ComputerWeekly.com
CASE STUDY: Jim Mortleman takes a look at what made the winning entries stand out from the crowd in the Computer Weekly European User Awards.
Posted: 24 Feb 2014 | Published: 24 Feb 2014

ComputerWeekly.com

The Processor Problem: One Size Doesn't Fit
sponsored by SearchDataCenter.com
EBOOK: This expert e-book examines at purpose-built processors and discusses how, when used strategically, they can enhance performance with less energy than the traditional x86 approach.
Posted: 05 Aug 2014 | Published: 05 Aug 2014

SearchDataCenter.com

Computer Weekly - 17 December 2019: How data analytics is improving the world's greatest tennis players
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the organisation that runs men's tennis worldwide to find out how data analytics is transforming the sport. Intel processors delays will affect Windows 10 upgrades – we examine the implications. And we ask if AI is living up to the hype in enterprise IT. Read the issue now.
Posted: 13 Dec 2019 | Published: 17 Dec 2019

ComputerWeekly.com

Why Cms Architecture Matters What Is A Headless Cms, Anyway?
sponsored by Sitecore
EBOOK: For a complete overview of CMS architecture, download the new guide to learn the basics of CMS architecture and why it matters, why Siri and Alexa “prefer” object-based architectures, and how hybrid-headless architectures increase consistency, decrease redundant work, and track customer journeys.
Posted: 02 Apr 2021 | Published: 02 Apr 2021

TOPICS:  Call Centers
Sitecore

Great Teamwork Leads to Success on the Track
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read on now to learn more about how you can benefit from a similar partnership with Dell and Intel® can enable you to meet your business and IT goals and come out ahead of the pack.
Posted: 17 Jun 2014 | Published: 30 Jun 2012

Dell, Inc. and Intel®

Freshdesk Helped Bridgestone Set Up an Intuitive Helpdesk
sponsored by Freshworks
CASE STUDY: Jump into this case study to learn how Bridgestone, the world’s largest tire production and distribution company, adopted a customer service helpdesk tool to integrate disparate lines of communication, ease the role of service agents, and increase productivity.
Posted: 18 Sep 2020 | Published: 18 Sep 2020

Freshworks

Improving Data Center Performance
sponsored by Turbonomic
EGUIDE: This expert e-guide explores how data centers are evolving to meet increased demands and much more.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Turbonomic
 

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