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eservice White Papers (View All Report Types)
 
The future of marketing is creative.
sponsored by Adobe
WHITE PAPER: Access to data makes us smarter—but all this information also makes us slower. With a plethora of customer data to sift through, businesses seize up. With this new Adobe guide, businesses can learn how to get back to using customer data productively.
Posted: 12 Jun 2020 | Published: 12 Jun 2020

Adobe

Beat Your Competition in the Race to Power Next-Gen Customer Experiences
sponsored by Mendix
WHITE PAPER: In this white paper, you'll learn how your organization can collaborate with IT to collectively deliver the apps that will power next-generation customer experiences.
Posted: 23 Jul 2015 | Published: 31 Dec 2014

Mendix

Why Now’s the Time to Make Your Move to Marketo Engage
sponsored by Adobe
WHITE PAPER: It’s time to invest in a solution that doesn’t just enable your team to complete tasks but also empowers them to drive impressive results—like Marketo Engage. Download this guide to learn how Marketo Engage can help you, personalize content across every channel, align your marketing and sales teams, and more.
Posted: 10 Apr 2020 | Published: 10 Apr 2020

Adobe

What Are Successful CX Leaders Doing Differently?
sponsored by Verizon
WHITE PAPER: Customer experience has become the distinguishing factor for many businesses today, with some consumers valuing their experience even over product quality. But how can you continue to provide the best customer experience possible? Check out this white paper to discover how leaders in the field are using technology to offer exceptional experiences.
Posted: 25 Jun 2020 | Published: 16 Jan 2019

Verizon

How to Build a Strong Business Case for Your Supply Chain Technology Investment
sponsored by GIB
WHITE PAPER: Download this guide which provides 9 ways for you to evaluate and pitch the benefits of a potential supply chain tech investment to your decision stakeholders.
Posted: 22 Nov 2019 | Published: 22 Nov 2019

GIB

Customer Service and the Future of Work
sponsored by ServiceNow
WHITE PAPER: This 2020 IDC Perspective explores the interplay of customer and employee experience as a core component of digital transformation. It offers insight into a holistic strategy for improving customer service and thus customer experience (CX), including consumer expectations, the role of automation, and human-machine collaboration.
Posted: 26 Jun 2020 | Published: 01 Jan 2020

ServiceNow

Transform the Telecom Customer Experience with ServiceNow
sponsored by ServiceNow
WHITE PAPER: As telecom leaders review their enterprise strategies, they see many challenges on the horizon. Arguably the biggest one is the shift from being product-focused to customer-focused. Download this white paper to explore how ServiceNow can help service providers become more customer-focused and transform CX.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

ServiceNow

IoT Solution Architecture: Essentials Guide
sponsored by Mendix
WHITE PAPER: When approaching IoT, you need to turn data into insights and understand three solution types: endpoints, software, and applications. Download this IoT implementation guide for an understand of the IoT solution anatomy and takeaway 7 recommendations you can use for your own projects.
Posted: 13 Nov 2019 | Published: 13 Nov 2019

Mendix

An Overview of Supply Chain Essentials
sponsored by GIB
WHITE PAPER: From optimizing stock inventory to accelerating supply readiness, supply chain management is a balancing act that can be difficult to master. But GIB Controlling can help you. The SAP-certified suite optimizes your stock for the long term – while expending the minimum amount of time and resources. Learn about it in this product overview.
Posted: 21 Nov 2019 | Published: 21 Nov 2019

GIB

Cisco Collaboration Endpoints
sponsored by Global Knowledge
WHITE PAPER: This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.
Posted: 21 Oct 2015 | Published: 21 Oct 2015

Global Knowledge
 

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