Retail: Inflection Point Data & Analytics
sponsored by Fractal
WHITE PAPER:
Because retail businesses haven see their profits plummet, and the end of the global recession remains tied up in the actions of governments and the progress of fighting COVID-19, many are beginning to adapt to a “new normal.” But what is the new normal? Read on to learn, and see how you can stay at the cutting edge of the new economy.
Posted: 14 May 2020 | Published: 14 May 2020
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Expanding Commerce Opportunities for Companies of All Sizes
sponsored by Adobe Inc
WEBCAST:
Watch this webinar to learn how Adobe is positioning Magento Commerce to support the needs of companies currently scrambling to go digital. Find out how every e-commerce experience can now be personable and shoppable here.
Posted: 06 May 2020 | Premiered: May 6, 2020
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Advantages of Using A Hosted Payment Page
sponsored by SFG
WHITE PAPER:
For organizations interested in selling their products or services online, establishing payment processing and ensuring PCI compliance can be an enormous barrier to entry. To ease the workload, organizations are turning to hosted payment pages. This whitepaper explores how hosted pages work and highlights their key benefits.
Posted: 24 Apr 2020 | Published: 24 Apr 2020
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Website Security with Entrust & SiteLock
sponsored by Entrust, Inc.
PRODUCT OVERVIEW:
The goal of the recent partnership between Entrust and SiteLock was to provide website hosts with an additional layer of security and added protection against common cyberthreats for SSL customers. But how do website vulnerability scans work and what are these common threats? Read on to find out.
Posted: 22 Apr 2020 | Published: 22 Apr 2020
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How to Stay Secure as a Retailer Using Cloud to Improve the Customer Experience
sponsored by DivvyCloud
WHITE PAPER:
Today’s retailers are facing stress on several fronts: Customer demands for improved experience, competitive pressures, and the need to ensure regulatory compliance. This cloud security guide for retailers breaks down these common challenges and offers pragmatic advice for developing a roadmap for security and compliance.
Posted: 14 Apr 2020 | Published: 14 Apr 2020
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Getting Customer IAM Right
sponsored by Ping Identity Corporation
WHITE PAPER:
For organizations that interact directly with end-users, customer IAM (CIAM) has been a growing necessity for several years. Regardless of the name, CIAM is vastly different from employee IAM, both in terms of approach and end goals. This white paper highlights the differences between the two and offers tips for getting started with CIAM.
Posted: 03 Apr 2020 | Published: 03 Apr 2020
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Consumer Authentication
sponsored by Ping Identity Corporation
WHITE PAPER:
Consumer authentication services enable online retailers and eCommerce organizations to shift away from passwords, which continue to pose a security risk. This report highlights some of the key players and offerings in the consumer authentication market, as well as a guide for choosing the right vendor. Read on to learn more.
Posted: 02 Apr 2020 | Published: 26 Sep 2019
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A Guide to Verifying Users for Marketplaces
sponsored by Vonage
WHITE PAPER:
Online shopping has completely changed the way organizations interact with their customers. However, these marketplaces make attractive targets for fraudsters and cybercriminals. In this guide, discover a frictionless method for verifying your users: phone verification with two-factor authentication.
Posted: 26 Mar 2020 | Published: 26 Mar 2020
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The Right Way to Combat Customer Journey Hijacking
sponsored by Tala Security
WHITE PAPER:
Most IT security teams focus on protecting user data, with little focus on user experience. By implementing a strategy that provides front-end and back-end protection, you can safeguard the interactions customers have with you, prevent the financial and reputational impacts of customer journey hijacking. Read on to get started.
Posted: 15 Jan 2020 | Published: 15 Jan 2020
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Why Your Business Needs to Implement Web Security Standards
sponsored by Tala Security
WHITE PAPER:
With web-based attacks on e-commerce growing in volume and complexity, businesses need to fine-tune their website security tactics to avoid a major breach. This white paper highlights the current website security landscape and provides best-practices for future-proofing your business.
Posted: 14 Jan 2020 | Published: 14 Jan 2020
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Top 6 Reasons to More Carefully Consider Client-Side Security
sponsored by Tala Security
WHITE PAPER:
As online channels for retail grow in popularity, so too do the risks associated with attackers stealing personal and financial data. In this white paper, discover the top 6 reasons why you should more carefully consider enhancing client-side security.
Posted: 13 Jan 2020 | Published: 13 Jan 2020
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The Silent E-Commerce Sales Killer: Customer Journey Hijacking
sponsored by The Media Trust
RESOURCE:
One of the most critical aspects of digital retail is ensuring a seamless, tailored shopper experience. While e-commerce leaders invest resources into ensuring this, the conversion rate from site visit to sale is just 2.86%. In this article, explore how customer journey hijacking is redirecting your customers and how to protect against this.
Posted: 13 Jan 2020 | Published: 13 Jan 2020
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The Hidden Obstacle in the Consumer Purchase Path: 3PC Cookies and Domain Calls
sponsored by The Media Trust
RESOURCE:
When it comes to digital retail, revenue growth is heavily tied to customer experience. And while third-party capabilities enable a personalized experience, they can also expose vulnerabilities. In this article, go in-depth into the risks of third-party capabilities and discover how to identify and remediate risks.
Posted: 13 Jan 2020 | Published: 13 Jan 2020
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Why Payment Processing is an Integral Part of Ecommerce
sponsored by SFG
WHITE PAPER:
View this white paper to discover why payment processing is an integral part of ecommerce success. Explore how payment processing plays a pivotal role in cart abandonment, and learn how SFG can help your ecommerce organization tackle the troubles of payment processing and management.
Posted: 19 Aug 2019 | Published: 19 Aug 2019
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Technology Industry Survey 2013
sponsored by ComputerWeekly.com
IT BRIEFING:
From CTOs to Software Developers, Enterprise Architects to digital entrepreneurs, this extensive report captures the opinions of people at the forefront of shaping what is next for our industry.
Posted: 19 Oct 2012 | Published: 19 Oct 2012
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European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING:
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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CW Buyer's Guide: E-Commerce Experience Management, Security, and More
sponsored by ComputerWeekly.com
EBOOK:
Computer Weekly has explored ways to deliver a dynamic, secure, and even compliant omni-channel experience. Discover how tokenization is shaking things up in transaction data, and what you can do to access and protect customer information in the face of Payment Card Industry Security Standards.
Posted: 25 Jun 2015 | Published: 25 Jun 2015
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How a Top E-Commerce Strategy Leads to Strong Sales
sponsored by ZeroLag Communications Inc.
EGUIDE:
In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.
Posted: 24 Jun 2014 | Published: 24 Jun 2014
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One Click Away: Where Does the Data Come From?
sponsored by LANSA
WHITE PAPER:
Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
Posted: 20 Feb 2014 | Published: 20 Feb 2014
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Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER:
This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013
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Forging a CEM Strategy
sponsored by SearchCRM
EGUIDE:
Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy.
Posted: 28 Aug 2013 | Published: 28 Aug 2013
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IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER:
Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011
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Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER:
This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER:
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Economic Impact of Virtualization at Overstock.com
sponsored by Hitachi Vantara
CASE STUDY:
To adeptly meet new business conditions and reduce total cost of ownership, Overstock.com recently implemented a virtualized, multitiered storage solution. Read this case study to learn about the dramatic cost reductions and operational efficiencies Overstock.com has realized.
Posted: 02 Dec 2010 | Published: 02 Dec 2010
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