Connected Customer Centricity - MS perspective on the Retail Industry

Connected Customer Centricity - MS perspective on the Retail Industry

Cover

Today’s customers are providing retailers with a wealth of information about their expectations and buying habits – yet many real-time interactions are brief and impersonal. To establish meaningful and long lasting customer relationships, your organization needs to become customer-centric.

This resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value. Read on to learn more about:

  • Industry priorities and forces at work
  • Mobility, digital marketing, and other key strategies
  • Accelerating time-to-value
  • And more
Vendor:
Microsoft India
Posted:
Dec 19, 2013
Published:
Jan 31, 2012
Format:
PDF
Type:
White Paper
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