Grocery Industry

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Posted: 23 Mar 2011 | Published: 23 Mar 2011

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This white paper contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g.

Posted: 14 Oct 2011 | Published: 14 Oct 2011

WHITE PAPER: This customer reference booklet contains a sampling of real business results that organizations around the world, in a variety of industries, have achieved by upgrading and standardizing on Oracle Database 11g.  We hope you find these success stories helpful in learning how Oracle can help you achieve your business and IT objectives.

Posted: 20 Dec 2010 | Published: 20 Dec 2010

CASE STUDY: Read this Bloomberg Businessweek case study to learn how Swiss grocer Coop leveraged its customers' attachment to their iPhones with their long commutes and time-compressed schedules to boost both loyalty and sales with an iPhone shopping app that integrates with its back-end SAP ERP and CRM systems.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: Customers are urgently looking for the WOW Effect to create awareness and transfer an innovative image. Most digital signage to date has been a video feed or a slide-show, where it is almost like a poster replacement.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

WHITE PAPER: In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.

Posted: 04 Nov 2010 | Published: 04 Nov 2010

WHITE PAPER: The following five steps are some very effective ways to improve data security in a cost-effective manner and are the first steps toward readying an organization for more robust data protection measures such as DLP.

Posted: 23 Jan 2012 | Published: 23 Jan 2012

WHITE PAPER: Minimising your physical infrastructure can significantly reduce operational costs, but it is often easier said than done.  This white paper reveals how one retail business accomplished this goal by deploying Windows Server 2008 Datacenter and Hyper-V technology to manage over 300,000 store-based endpoints.

Posted: 11 Jan 2012 | Published: 11 Jan 2012

WHITE PAPER: This white paper discusses leveraging frequent engagement to help increase the number of brand advocates – loyal customers who help market, sell, recommend or even service products. Inside, discover the unique challenges and opportunities brand advocates can provide.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

EBOOK: Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.

Posted: 25 Jul 2011 | Published: 25 Jul 2011

WHITE PAPER: As CIOs face increasing demands from end-users for access to mobile technologies, organisations are realising that mobile technologies can create profitable business opportunities.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?

Posted: 20 Oct 2011 | Published: 20 Oct 2011

EZINE: In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.

Posted: 19 Dec 2011 | Published: 19 Dec 2011

WHITE PAPER: Find out how to recognize the signs your company needs a business intelligence solution and what you should look for in a vendor. Learn more about BI components and approaches to implementing a solution to improve your company’s efficiency and effectiveness.

Posted: 17 Mar 2009 | Published: 17 Mar 2009

WHITE PAPER: The enterprise must be ready to embrace technologies that facilitate the blurring of the boundaries between work and life, in order to maximise the productivity, insight, innovation and collaboration gained from investments in its people, as well as technology itself.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: This paper provides an overview of Windows 7 benefits and offers a wide range of tips and best practices for making the transition. It will also discuss the advantages of combining Dell hardware with Windows 7 and Windows Server 2008, the benefits of desktop virtualization, and much more!

Posted: 26 Jan 2011 | Published: 26 Jan 2011

WHITE PAPER: How can a small to midsized business (SMB) improve its ability to analyze data and transform it into useful information, thereby improving the overall quality of its decisions? With business intelligence (BI). Read this white paper for an introduction to the benefits of BI, approaches to implementing BI, what to look for in a BI product, and more.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

ESSENTIAL GUIDE: Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

EZINE: This month’s Information Security Magazine cover story focuses on active strategies for malware resistance and compliance, data protection and incident responses found in VDI approaches. Learn how you can implement three top strategies to ensure your active desktop security isn’t compromised.

Posted: 01 Nov 2011 | Published: 01 Nov 2011

WHITE PAPER: Access this exclusive research report to understand how CFO’s and CIO’s around the world view cloud computing and learn how they are planning to implement this technology into their organization. Learn how you can leverage the cloud to reduce costs, become more responsive to customers, and improve scalability.

Posted: 08 Feb 2012 | Published: 08 Feb 2012