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Sales Channel Management Software White Papers (View All Report Types)
 
Top 10 Ways to Use Help Desk to Build Your MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This informative resource provides 10 helpful suggestions for building a successful MSP business, starting with the help desk.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Solarwinds N-able

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Limited

Business Plan Blueprint: Turn Your Dreams Into Actionable Goals
sponsored by ConnectWise
WHITE PAPER: This eBook and planning worksheet will walk you through the steps to creating a winning business plan and change the way you look at your business immediately.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

ConnectWise

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 15 Nov 2013 | Published: 31 May 2013

IBM

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Making the move to Managed Services
sponsored by GFI MAX
WHITE PAPER: This step-by-step guide presents tips for making a pain-free transition to managed services. Inside, learn how your organization can achieve benefits like easier capacity planning, increased long-term customers and more.  
Posted: 30 May 2012 | Published: 31 Dec 2010

GFI MAX

Cloud computing: opportunity or threat for the IT channel?
sponsored by IS Tools
WHITE PAPER: This white paper discusses the five types of IT channel resellers and the impact that cloud has on each of these distinct resellers.
Posted: 04 May 2011 | Published: 04 May 2011

IS Tools

Salesforce Knowledge
sponsored by Salesforce.com
WHITE PAPER: The power of knowledge is often underestimated. If you can enable your service agents with the right answers at the right time, they can solve customer issues faster, increasing their productivity. Download this free datasheet to learn more.
Posted: 22 Jul 2015 | Published: 22 Jul 2015

Salesforce.com

Traditional App Delivery Is Broken: Here's How You Can Fix It Now
sponsored by Mendix
WHITE PAPER: This guide outlines a new mindset and approach to help IT teams to deliver game-changing apps faster, easier, and cheaper than ever imagined. Read on to learn how to accelerate your time to market to position your company to lead this new app-driven economy.
Posted: 24 Jul 2015 | Published: 31 Dec 2014

Mendix
 
 
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