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Human Resources Management

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ALSO CALLED: eHR, HR, Personnel, HRM, Human Resource Management, Personnel Management, Workforce Analysis, Labor
DEFINITION: Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior. Intelligence can be broadly defined as the capacity for goal-oriented adaptive behavior; emotional intelligence focuses on the aspects of intelligence that govern self-knowledge and social adaptation.The term first appeared in 1985, in Wayne Payne's doctoral thesis,  … 
Definition continues below.
Human Resources Management White Papers (View All Report Types)
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Unlock 5 Benefits of Video Collaboration in Corporate Training
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn why video collaboration offers a deeper, richer experience for both business instructors and training participants. Read on to access the 5 top benefits from this collaboration.
Posted: 26 Aug 2015 | Published: 31 Dec 2013

Polycom, Inc.

How to Hire Talented Workers, Even During a Labor Shortage
sponsored by Procore
WHITE PAPER: Hiring talented employees remains a big challenge for plenty of construction companies. Download our free eBook to find out the origins of the crisis, what national and local organizations are doing for the future of the construction industry, and what you can do to find talented workers now.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Procore

Gartner Predicts 2015: Nexus of Forces Enables Human Capital Management to Support the Digital Organization
sponsored by Workday
WHITE PAPER: This resource explores how mobile and analytic technologies are transforming outdated human capital management processes, enabling them to support the digital organization. Read on to learn how workforce analytics technologies can empower your organization to meet current and future business challenges.
Posted: 18 Aug 2015 | Published: 13 Nov 2014

Workday

Transforming Today’s Workforce to Prepare for Tomorrow’s Needs
sponsored by IBM
WHITE PAPER: Arming yourself with the right HR tools can help you considerthe types of resources your company will need in 3, 5, and even 10 years from now. In this resource, you will learn the benefits of consolidating your HR approaches and embracing analytics to improve human capital management and support strategic business activities.
Posted: 16 Aug 2015 | Published: 16 Aug 2015

IBM

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Workday

Service Performance Insight: 2015 Professional Services Maturity™ Benchmark
sponsored by Workday
WHITE PAPER: In this white paper you will discover how your organization can use data analytic tools to anticipate and prevent employee attrition with hard facts from the 2015 Professional Services benchmark. Read now to devise a data analytics plan for your organization.
Posted: 27 Jul 2015 | Published: 28 Feb 2015

Workday

A New Definition of Workforce Management
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: The following white paper provides readers with a practical guide on how to improve your strategic workforce planning. Access now and learn how to utilize data capture and storage to promote a more effective WFM approach, how to properly address forecasting, staff planning, and more.
Posted: 27 Jul 2015 | Published: 27 Jul 2015

Interactive Intelligence, Inc.

Redesigning the Organization for a Rapidly Changing World
sponsored by SAP
WHITE PAPER: This white paper features a range of issues that HR should address in the work environment. Discover research-backed methods designed to make today's technology-flooded organizations more humane, rational, and simple.
Posted: 17 Jul 2015 | Published: 30 Jan 2015

SAP

Changing the Way the World Works
sponsored by SAP
WHITE PAPER: HR leaders: This e-book focuses on 13 enablers for a streamlined, collaborative and connected workforce. HR leaders won't want to miss these tips on how to simplify modern organizational complications, allowing them to build a strong foundation and attract the world's best talent.
Posted: 16 Jul 2015 | Published: 16 Jul 2015

SAP

Workday and MGM Resorts International: Engaging Employees in World-Class Customer Service
sponsored by Workday
WHITE PAPER: Read this white paper to learn which Human Capital Management and Payroll system MGM deployed and how it improved employee engagement.
Posted: 10 Jul 2015 | Published: 21 May 2014

Workday

Case Study: Commerce Bank Unifies HR Processes
sponsored by Workday
WHITE PAPER: This white paper explains how a Human Capital Management System, which integrates everything from payroll and benefits to time tracking, helped Commerce Bank's HR team enjoy a more strategic role and increased employee engagement.
Posted: 09 Jul 2015 | Published: 09 Jul 2015

Workday

Take Your Cyber Career to the Next Level
sponsored by Mission Critical Institute
WHITE PAPER: This document describes how the online resources at Concordia St. Paul University can help you take steps to advance your cybersecurity career.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Mission Critical Institute

The Ultimate Guide to Sales Success
sponsored by ConnectWise
WHITE PAPER: This white paper provides insider tips for hiring the right people, compensating them fairly, and creating smart and effective sales processes. Read now for best practices for hiring, compensating, and guiding a sales rep along with seven things to consider before hiring a sales rep.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

ConnectWise

Digital Humanism Makes People Better, Not Technology Better
sponsored by Gartner
WHITE PAPER: Digital humanism is the recognition that digital business revolves around people, not technology. CIOs and business leaders who recognise that digital business revolves around people's value will see employee capabilities translate into product, service and market gains. Find out how it's done in the following white paper from Gartner.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Gartner

How does fatigue impact Australian organisations?
sponsored by Workforce Software
WHITE PAPER: Read this white paper to discovery why Fatigue Management is so important for your employee's performance. Learn about cloud-based solutions offering fatigue management options and the rise in technology adoption for Fatigue Management.
Posted: 13 May 2015 | Published: 30 Apr 2015

Workforce Software

The Next Frontier in HR Analytics
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this white paper now to learn how you can simplify the difficult analytics questions that your HR department faces every day.
Posted: 12 May 2015 | Published: 26 Dec 2014

Oracle Corporation UK Ltd

Global HR Cloud: Adapt to Changing HR Processes and Business Growth
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: A cloud HR system provides the flexibility to adapt as a company grows and changes. Read this white paper now to learn how the cloud can help you manage growth globally while adapting to local needs and supporting new or company-specific HR processes.
Posted: 11 May 2015 | Published: 11 May 2015

Oracle Corporation UK Ltd

Oracle Finding and Retaining the Best Talent
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Your employees play the lead role when it comes to ensuring business success. To get the best results, you need to find and retain the best talent. Read this white paper to find out HR can source, recruit, develop, and retain the best talent.
Posted: 08 May 2015 | Published: 08 May 2015

Oracle Corporation UK Ltd

How to overcome HCM challenges
sponsored by Workforce
WHITE PAPER: Read this paper to explore how organizations are leveraging the capabilities of modern workforce management technology to transform their human capital management (HCM) strategy.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Workforce

Change Management
sponsored by Workforce
WHITE PAPER: Read this white paper to learn more about a change management practice that delivers expert guidance and customizable tools to help your organization address the human element of change.
Posted: 26 Mar 2015 | Published: 10 Mar 2015

Workforce

Five Years in the Cloud with Workday
sponsored by Workday
WHITE PAPER: This resource explores how Chiquita Brands and McKee Foods made the leap to become early pioneers in the cloud in 2007 in order to upgrade their existing human resources technologies.
Posted: 26 Mar 2015 | Published: 19 Nov 2013

Workday

Why Workday?
sponsored by Workday
WHITE PAPER: This white paper explores why it might be time for your business to move beyond legacy systems to business applications hosted in the cloud.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Workday

Absence Management - A Guide to Developing a Strategy to Minimize Cost and Risk
sponsored by Workforce
WHITE PAPER: Access this white paper to find out why absence management is so important to minimizing cost and risk.
Posted: 25 Mar 2015 | Published: 31 Jan 2015

Workforce

Making the Business Case for Workforce Management
sponsored by Workforce
WHITE PAPER: This exclusive guide makes the case for automated workforce management, explaining why moving beyond an administrative mindset and optimizing the flow of people behind the processes will save money.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

Workforce

Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions
sponsored by Workday
WHITE PAPER: This white paper is the first in a three-part series that outlines the three key steps to effectively manage your workforce and translate data into bottom line impact.
Posted: 04 Mar 2015 | Published: 04 Mar 2015

Workday
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HUMAN RESOURCES MANAGEMENT DEFINITION (continued): …  A study of emotion: Developing emotional intelligence. Payne's thesis centered on the idea that society's historical repression of emotion is the source of wide-scale problems such as addiction, depression, illness, religious conflict, violence and war. Daniel Goleman, a psychologist and behavioral science journalist, later popularized the term and developed related concepts in his influential book, Emotional Intelligence (1995). In his next book, Working with Emotional Intelligence (1998), Goleman explored the function of EI on the job. According to Goleman, emotional intelligence is the … 
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