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Field Service Automation

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Field Service AutomationWhite Papers (View All Report Types)
 
Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Selling the Benefits of Business Process Management for IT and Business Stakeholders
sponsored by OpenText
WHITE PAPER: This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
Posted: 09 May 2014 | Published: 09 May 2014

OpenText

Reach, Converse, Close: Automated Assisted Dialing Comes of Age
sponsored by Five9
WHITE PAPER: In this report from the Aberdeen Group, get a comprehensive look at how automated assisted dialing (AAD) is improving the effectiveness of phone conversations and boosting the sales pipeline.
Posted: 26 Sep 2014 | Published: 31 May 2014

Five9

Achieve Measurable Success in the Inquiry-to-Order Process
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn how sales process optimization will help you better satisfy customers and grow market share, as well as what key performance indicators (KPIs) to use to measure the success of your streamlined sales initiative.
Posted: 21 Aug 2014 | Published: 31 Jan 2014

Oracle Corporation

Next Generation BPM Thinking
sponsored by OpenText
WHITE PAPER: Business Process Management (BPM) initiatives today are lacking a focus on delivering successful business outcomes. In this white paper, learn about what the next-generation of BPM really needs, and find out how to realign your priorities to focus on being agile, responsive, and aimed at achieving business outcomes.
Posted: 22 Apr 2014 | Published: 31 Mar 2014

OpenText

The Science of Selling: Leveraging Analytics and Big Data to Win More Deals
sponsored by Oracle Corporation
WHITE PAPER: This Harvard Business Review report addresses findings from Jim Dickie, Managing Partner with CSO Insights, on how analytics can support a science-based sales culture and generate insights that dramatically improve performance.
Posted: 08 Sep 2014 | Published: 20 May 2014

Oracle Corporation

Eliminating the Noise: Best Practices for the 5 W's of Sales Intelligence
sponsored by Oracle Corporation
WHITE PAPER: Learn how sales intelligence can give B2B sales reps a better understanding of their buyer before and during the traditional, and non-traditional, sales cycle
Posted: 02 Sep 2014 | Published: 31 Aug 2013

Oracle Corporation
 
 
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