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Field Service Automation

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Field Service Automation Reports
Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009


Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005


Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009


Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Cold Calling is not Dead: Accelerate your Sales Performance
sponsored by Salesforce
WHITE PAPER: While new generations of sales reps may prefer digital communications, the buyers they target will likely respond faster to cold calling. Learn 5 tips to make cold calling a successful endeavor in your organization.
Posted: 27 Sep 2016 | Published: 27 Sep 2016


Doing Sales and Operations Planning Right
sponsored by Infor
WHITE PAPER: Why is sales and operations planning (S&OP) experiencing a robust surge of interest from manufacturers? In this interview with Simon Ellis, program VP at IDC Manufacturing Insights, discover how this technology is implemented, and what benefits it provides.
Posted: 16 Aug 2016 | Published: 29 Jan 2016


Pushing the Envelope of Digital Filmmaking Using HP Z Workstations with Intel® Xeon® Processors
sponsored by Xeon - Intel & hp
CASE STUDY: Learn how one production company, BrainFarm, is pushing the boundaries of digital filmmaking using HP Z Workstations powered by Intel® Xeon® processors.
Posted: 24 Aug 2016 | Published: 31 Jul 2016

Xeon - Intel & hp

Leading the Data-Driven Transformation: The CIO & The New Age of Data Quality
sponsored by Trillium Software
WHITE PAPER: Discover the top 6 challenges modern CIOs face, and explore how to leverage data quality to propel CIO success. Learn the best practices for sustainable information management strategies, allowing your CIOs to transform your business models through data-driven digitization.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

Trillium Software

Expense Management: Flexible Systems for More Efficiency and Compliance Capabilities
sponsored by Infor
VIDEO: This video explores how Raymond James Financial implemented expense management, enabled flexibility, and enhanced compliance capabilities. Find out how they improved reporting, sped up turnaround on payment and expense reports, eliminated manual routing and exception reporting, and more.
Posted: 12 Aug 2016 | Premiered: 12 Aug 2016

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