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Field Service Automation

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Field Service Automation Reports
 
Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

5 Best Practices For Fleet Management
sponsored by Infor
WHITE PAPER: Learn 5 ways you can improve your fleet's performance by getting better data. Find out how registering your vehicles in an asset management system, planning for preventative maintenance, staying up to date with technician training, and more can help you improve your bottom line.
Posted: 20 Jan 2017 | Published: 20 Jan 2017

Infor

Complete Guide to Sales Team Compensation
sponsored by Xactly
WHITE PAPER: To help you determine the right compensation plan for your organization, this white paper lists the common sales roles, best practices on how different sales teams should be rewarded, and recommended plan components.
Posted: 22 Feb 2017 | Published: 22 Feb 2017


Improving Your Sales Performance with the Right Tools, Strategy
sponsored by Xactly
EGUIDE: The goal of any business is to have a successful sales department. In this expert e-guide, learn what you need to do to improve your sales strategy. First, discover how to overcome hurdles when choosing the right sales tools for your business. Then, learn about sales performance management (SPM) and planning in the context of corporate strategy.
Posted: 07 Mar 2017 | Published: 01 Mar 2017


Helping MSPS Make a Foray into the Retail Vertical
sponsored by Solarwinds MSP
EBOOK: Retailers may be vastly different than other vertical markets, but many of them have the same business needs and challenges as non-retail companies. Retail covers such a broad spectrum that it is often difficult to know where to begin. Access this e-book to learn about common retail needs and how to target them with your managed services portfolio.
Posted: 10 Jan 2017 | Published: 06 Apr 2016

Solarwinds MSP

Creating Personalized Experiences with Real-Time Insights for CEM
sponsored by OpenText
EGUIDE: Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.
Posted: 28 Mar 2017 | Published: 21 Mar 2017

OpenText
 
 
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