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Field Service Automation

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Field Service Automation Reports
 
Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

A practical guide to conquering business complexity
sponsored by IPL
WHITE PAPER: The following white paper intends to provide readers with an in-depth, yet practical guide looking at a new engagement practice attained from the disciplines of enterprise architecture, business process management and information management that provides deep insights into the complexity of modern day organizations.
Posted: 06 Feb 2015 | Published: 06 Feb 2015

IPL

Five Best Practices to Strengthen Your Sales Analytics Initiative
sponsored by Qlik
ANALYST REPORT: This report explores how sales organizations can leverage analytics to determine where to target their sales efforts; to capture and report on selling activities; and more. Read on to learn 5 best practices for strengthening your enterprise's sales analytics initiative to ensure its success.
Posted: 17 Mar 2015 | Published: 19 Mar 2014

Qlik

IDC MarketScape - Worldwide Business Process Platforms 2014 Vendor Assessment
sponsored by OpenText
WHITE PAPER: This IDC MarketScape report evaluates the ten most highly-rated choices for business process (BP) platforms, based on extensive demos. Additionally, discover a group of leaders that IDC considers disruptive innovators. Read on to find a guide that will help you asses the best BP platform for your business needs.
Posted: 04 Mar 2015 | Published: 04 Mar 2015

OpenText

Ultimate Guide to Assessing Your Digital Marketing Program
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this informative white paper to evaluate your own digital marketing strategy and determine your key areas for improvement, while setting the stage for major upgrades to your program.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

Silverpop Systems Inc. an IBM Company

Infographic - Power Systems: Architecture any way you choose to scale
sponsored by IBM
RESOURCE: Access this concise resource to learn more about an IBM business architecture that can help you scale to fit the needs of your business to be more efficient and more powerful.
Posted: 11 Feb 2015 | Published: 11 Feb 2015

IBM
 
 
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