This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Access this guide to unlock the 10 hidden costs of quoting with traditional spreadsheet tools. Learn why a solution purpose-built for quoting refines your business process, wins customers and saves time.
This report explores how sales organizations can leverage analytics to determine where to target their sales efforts; to capture and report on selling activities; and more. Read on to learn 5 best practices for strengthening your enterprise's sales analytics initiative to ensure its success.
Learn about how data-driven marketing can create individualized insights. Connect large amounts of online and offline data to deliver cross-channel, personalized marketing campaigns and meet customer demands.
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