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Field Service Automation

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Field Service Automation Reports
 
Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Deliver a Customer Experience That's Personalized, Smarter, and Faster
sponsored by Salesforce.com
EBOOK: In this e-book, you'll learn about one product that can enable your customer service team to deliver a customer experience that's smarter, more personalized, and faster than ever before.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Salesforce.com

An Overview of Business Process Design
sponsored by TIBCO Software Inc.
WHITE PAPER: This paper, based on a webinar by BPM analyst and blogger Sandy Kemsley, provides an overview of business process design. Topics include BPM standards, BPM and architecture, BPM design patterns and principles, integrating business intelligence and BPM, integrating business rules and BPM
Posted: 13 Mar 2015 | Published: 13 Mar 2015

TIBCO Software Inc.

Top Ten Reasons Retailers Upgrade to Area-Imagers
sponsored by Honeywell
WHITE PAPER: In this white paper you will learn about the top 10 reasons retailers upgrade their traditional laser scanner technology to area-imagers. Read now to explore this technology in depth.
Posted: 17 Jun 2015 | Published: 30 Nov 2014

Honeywell

The Secret To Great Customer Service Is Your Platform
sponsored by Salesforce.com
EBOOK: From the basics to advanced tactics, this e-book will show you how to build a customer engagement platform that is perfectly tailored to provide top-shelf customer service.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Salesforce.com

How to Gain Control Over Big Data Projects
sponsored by Information Builders
EGUIDE: Learn why businesses are turning to big data to yield the most effective insights into their business processes. Discover how you can take advantage of the power of big data despite its inherent challenges with integration and management.
Posted: 02 Apr 2015 | Published: 02 Apr 2015

Information Builders
 
 
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