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Field Service Automation

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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Enhance Automation Within, Around, and Beyond Oracle E-Business Suite
sponsored by Automic
WHITE PAPER: How do you get around the shortcomings of  internal job schedulers to put you back in control of your business processes? Find out in this white paper that offers a technology that can help you reduce implementation time, accelerate business processes, and provide true enterprise scheduling.
Posted: 10 Sep 2014 | Published: 10 Sep 2014

Automic

Woolworths and Google: Innovating together
sponsored by Google
WEBCAST: Tune in to this in-depth webcast to learn how one company was able to implement widespread change within their business with the help of Google Apps for Business. Watch this webcast today, and discover how you can bring serious change to your organization and facilitate innovation within, with Google Apps for Business.
Posted: 19 Aug 2014 | Premiered: Jun 8, 2014

Google

Simplify and automate Oracle application processing and connected enterprise workflows
sponsored by Automic
WHITE PAPER: Access this white paper that highlights an automation platform that provides multiple forms of automation from one, central environment, which greatly improves visibility across your business processes and ensures your application investments are realized into the future.
Posted: 16 Sep 2014 | Published: 16 Sep 2014

Automic

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

Preparing Sales Teams for the Best Business Outcomes
sponsored by IBM
WHITE PAPER: Access this white paper from Ventana Research to discover how a learning management system (LMS) coupled with social collaborative tools can help you build a successful sales team and provide opportunity for growth.
Posted: 05 Aug 2014 | Published: 31 Dec 2013

IBM
 
 
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