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Field Service Automation

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Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Coriell Life Sciences Turns to Business Process Management
sponsored by IBM
VIDEO: This video case study explores how one organization improved with business process management from IBM.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

IBM

7 Key Considerations for Implementing Managed File Transfers
sponsored by Automic
WHITE PAPER: In this informative resource, discover the 7 key components to look for in a managed file transfer solution, including file governance and control, visibility, and end-to-end management.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Automic

Hitachi Unified Compute Platform Solutions
sponsored by Hitachi Data Systems
WHITE PAPER: View this whitepaper now to discover a solution that addresses challenges by enabling IT organizations to speed time to production, automate operations and reduce administrative costs by providing integrated systems
Posted: 18 Sep 2014 | Published: 18 Sep 2014

Hitachi Data Systems

Oracle Sales Cloud Mobile for Tablet
sponsored by Oracle Corporation
VIDEO: Tune into this brief video to learn about the Oracle Sales Cloud Mobile that provides easy access to your CRM system while on the go. From one application you can manage opportunities, review pipeline, adjust forecast, email your sales team, and more.
Posted: 03 Sep 2014 | Premiered: 02 Nov 2013

Oracle Corporation

AT&T Performing Arts Center Cuts Ticket Fraud, Gains 318% ROI
sponsored by iovation, Inc.
CASE STUDY: Discover how the AT&T Performing Arts Center was able to drastically reduce ticketing fraud by using device reputation analysis.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

iovation, Inc.
 
 
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