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Field Service Automation

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Field Service AutomationReports
 
Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

The Total Economic Impact Of Microsoft Dynamics CRM 2011
sponsored by Microsoft India
WHITE PAPER: This research gives the results of interviews with 9 executives who's organizations have used Microsoft Dynamics CRM 2011, a software built to boost the productivity of customer-facing workers and increase revenue and efficiency.
Posted: 17 Jun 2014 | Published: 31 May 2011

Microsoft India

Case Study - PSMMC chose Bizagi because of its ease of use and integration
sponsored by Bizagi
CASE STUDY: In this case study, learn how one hospital harnessed a BPM system that allows patient data to be embedded on a chip in the "Patient Card," as well as a palm sensor tool to rightly verify the patient and to provide the right care to the right patient.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

Bizagi

How to Reap Full Benefits of BPM with Design and Modelling Tools
sponsored by K2
WHITE PAPER: This white paper highlights a BPM suite that can support the full BPM life cycle and deliver dynamic tools and platforms regardless of whether you're undertaking business process methodology driven initiatives, or execution-based modeling for small processes.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

K2

Eliminate Business Process Management Challenges
sponsored by Bizagi
VIDEO: This webcast illustrates how a unique, collaborative BPM system enables business and IT to break out of their silos and work together to truly improve processes across the enterprise. Explore three case studies and discover how this technology enabled businesses to save money, increase ROI, and eliminate complexity by watching now.
Posted: 16 Jul 2014 | Premiered: 05 Mar 2014

Bizagi

BPMS, SharePoint or Both - It’s Your Choice
sponsored by Bizagi
WHITE PAPER: This paper outlines the pros and cons of different process optimization options, shines light on the difference between SharePoint workflow and BPM solutions, and discusses whether or not SharePoint and BPM can work together.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

Bizagi
 
 
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