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Field Service Automation

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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Build for Growth: Master the ICM Advantage in Retail - How Incentive Compensation Management Fuels Dynamic, High Performance Retail Businesses
sponsored by IBM
WHITE PAPER: Explore this informative resource to discover how Incentive Compensation Management technology fuels dynamic, high performance retail businesses and promotes productivity through compensation programs, streamlined administration, and rewards contributions that advance growth initiatives.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

The New Era of BPM: Uniting Insight and Automation for Improved Process Management
sponsored by OpenText
WEBCAST: In this webcast, discover how to marry understanding, automation and management of your business flows and case management needs. You'll also learn how to unify process and case management best practices while providing the fastest time to value.
Posted: 18 Aug 2014 | Premiered: Mar 27, 2014

OpenText

Building a Stronger Business with Sales Performance Management
sponsored by IBM
WHITE PAPER: Explore this resource to discover a solution that helps you align selling resources with your business priorities, and automates the calculation, reporting, and analysis of key sales operations processes. Read on now to find out more, and discover how you can leverage such a solution to take your business to the next level.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

IBM

Emerging Trends in Process Management
sponsored by OpenText
WEBCAST: How will the most prominent trends in BPM today affect your organization? Tune into this webcast to find out, and learn how to deal with an increasing pressure for delivering more results in less time.
Posted: 13 Aug 2014 | Premiered: Aug 13, 2014

OpenText

Deal Management Mobilized: How the Best-in-Class Close the Sale Anywhere Anytime, with Any Device
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper examines the concept of “mobile deal management”, taking a look at how carrying corporate-enabled mobile devices affects the success of sales personnel and the situation-specific capabilities that make the difference.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Oracle Corporation
 
 
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