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Field Service Automation

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Field Service Automation Reports
 
It's Time for Field Service to Embrace Mobility
sponsored by Sprint
WEBCAST: In this webinar Zeus Kerravala of ZK Research talks about new ways to mobilize your workforce and why Mobility-as-a-Service makes so much sense. Watch to discover a smart, new way to think about mobility.
Posted: 14 Jun 2017 | Premiered: Feb 22, 2016

Sprint

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

How to Drive Business Value with JBoss BRMS
sponsored by Vizuri
VIDEO: Discover how to create effective business rule management and find out what makes a rules-based approach different. Plus, learn about the JBoss BRMS platform.
Posted: 11 Oct 2017 | Premiered: 09 Oct 2017

Vizuri

New Zealand Ministry of Justice Transforms Workload Management
sponsored by Genesys
CASE STUDY: The New Zealand Ministry of Justice Collections found themselves facing a growing backlog of uncollected fines due to inefficient workflows. Learn about the platform they used to effectively manage and monitor workload optimization and reduce their backlog.
Posted: 20 Nov 2017 | Published: 20 Nov 2017

Genesys

What's the Pulse on the BPM World?
sponsored by Microsoft
EGUIDE: What is going on in the business process management (BPM) market? Why is India set up to be the next major market for BPM growth? How does BPM fit into the Internet of Things? Access this e-guide to get the answers to these questions.
Posted: 23 May 2017 | Published: 17 May 2017

Microsoft

The Salesforce Wave Analytics Platform: An Overview
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, discover the new features of the Salesforce Wave Analytics platform, as it now offers analytics for B2B marketing and financial services without users having to leave the platform. Plus, Adam Bataran from Bluewold Group LLC offers insight into Wave's ability to overcome data integration challenges.
Posted: 20 Jun 2017 | Published: 20 Jun 2017

Salesforce.com
 
 
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