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Field Service Automation

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Field Service Automation Reports
 
Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Small Business Essentials: 12 Sales Tax Tips for 2015
sponsored by Avalara
WHITE PAPER: Uncover 12 sales tax tips to help you kick-start your organization's compliance and better understand tax rules and regulations.
Posted: 14 Jan 2015 | Published: 14 Jan 2015

Avalara

How to reap the full benefits of BPM
sponsored by K2
WHITE PAPER: This white paper addresses how to tackle process improvement through the design and modeling phase, execution and integration, and more. Discover how using outside tools, systems and methodologies makes it easy to build your apps in a familiar environment, integrate with cloud and on-premises LOB systems, and incorporate social platforms.
Posted: 25 Nov 2014 | Published: 25 Nov 2014

K2

Industry Experts Share Their Thoughts on the World of Customer Experience
sponsored by [24]7
WHITE PAPER: Find out what 5 pros have to say about their customer experience journey and find out how you can apply their best practices to your own.
Posted: 22 Oct 2014 | Published: 30 Sep 2014

[24]7

How to conquer business complexity
sponsored by IPL
WHITE PAPER: The following white paper explores how enterprise architecture, business process management, and information management can be leverage together to bring more value to each than it would by addressing them individually. Access now and learn what it takes to conquer business complexity the right way.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

IPL

Setting up data migration that guarantees success
sponsored by Bull
EGUIDE: This expert e-guide provides a ten step data center migration checklist to avoid potential risk, as well as expert advice on planning migration projects
Posted: 24 Oct 2014 | Published: 24 Oct 2014

Bull
 
 
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