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Field Service Automation

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Field Service Automation Reports
 
Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005

SERVICEPower

Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones
sponsored by BlackBerry
CASE STUDY: Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009

BlackBerry

Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

5 Best Practices For Onboarding New Customers
sponsored by Solarwinds MSP
EBOOK: You've won a new customer so now you need to lay the groundwork for a successful relationship by providing a professional onboarding experience. In this e-book, learn the 5 best practices to help you welcome your new customers, giving them the knowledge and support they need to succeed.
Posted: 10 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

Harnessing Creativity to Make Powerful Decisions
sponsored by Global Knowledge
WHITE PAPER: Creativity is the "due diligence" of effective problem analysis. It is through creativity that the best possible solution for a problem is discovered. Without creativity, decisions are often one-dimensional, superficial, and near-sighted.
Posted: 13 Dec 2016 | Published: 13 Dec 2016

Global Knowledge

Complete Guide to Sales Team Compensation
sponsored by Xactly
WHITE PAPER: To help you determine the right compensation plan in particular, this white paper lists the common sales roles, best practices on how different sales teams should be rewarded, and recommended plan components. Read on to learn more.
Posted: 22 Feb 2017 | Published: 22 Feb 2017


Inspiring Sales Rep Performance: 10 Industry Experts Share their Top Tips
sponsored by Xactly
WHITE PAPER: 10 prominent industry leaders have revealed top tips to inspire sales performance. Learn how to optimize onboarding, coaching, and training processes.
Posted: 21 Feb 2017 | Published: 21 Feb 2017


12 Steps to a Wildly Successful Webinar
sponsored by Cisco Systems, Inc.
WHITE PAPER: If you're ready to produce your first online event, or simply need a best practices refresher, this 12-step checklist takes you through the entire process from planning to post-event follow-up.
Posted: 28 Nov 2016 | Published: 30 Sep 2016

Cisco Systems, Inc.
 
 
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