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Customer Churning

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Customer Churning White Papers (View All Report Types)
 
Spotlight Opens Up New Web Channels
sponsored by UXC Oxygen
WHITE PAPER: While assessing potential e-commerce solutions, Spotlight Pty Ltd faced a number of key considerations. Learn how the home goods company implemented a multi-site / multi-brand customer experience that helped them generate more revenue.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

UXC Oxygen

Enabling Businesses to Acquire and Retain Customers as the Digital World Turns
sponsored by HPE and Intel®
WHITE PAPER: This white paper highlights technology spending trends from polled IT organizations. Access this resource and discover why so many CIOs believe improved data analytics for BI and customer insight should drive technology spending.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

HPE and Intel®

Creating the Perfect Commerce Experience for the Omni-Channel Customer
sponsored by UXC Oxygen
WHITE PAPER: Customer loyalty is dependent on a brand's ability to deliver a consistent, compelling customer experience regardless of purchase path. Explore actionable strategies for uniting the customer experience for increased loyalty and repeat sales.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

UXC Oxygen

The Social Marketing Paradox: Why Brands Fail To Create Customer Relationships
sponsored by Lithium Technologies
WHITE PAPER: 80% of executives say customer engagement is the most important social metric, but this is a very limiting view of social marketing. Discover why so many brands are failing to build customer relationships through social media and learn about the 3 key attributes that social relationship tools must deliver.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

Lithium Technologies

Australian Digital Experience Report
sponsored by SAP
WHITE PAPER: 76% of satisfied customers demonstrate brand loyalty. In this report, learn more about how Australian consumer preferences are shifting towards digital channels, and what you can do to close the gap between expectations and delivery.
Posted: 27 Jun 2016 | Published: 27 Jun 2016

SAP

Relying on Paper Processes? How to Upgrade Your Content to Stand Apart
sponsored by IBM
WHITE PAPER: 23% of companies still haven't achieved any paper-free processes. Is your company relying too much on outdated paper processes? Read this white paper to learn how to reduce your reliance on paper and speed up your processes to improve customer experience.
Posted: 27 Jul 2016 | Published: 27 Jul 2016

IBM

Understanding the Business Benefits of Leveraging S/4 HANA
sponsored by SAP
WHITE PAPER: To thrive and stay relevant, it's time to rethink business models, processes, and how people work. In this S/4HANA roadmap, discover in-memory business strategies that bridge the gap between transactional and decision-making systems by better understanding workforce engagement, the IoT and big data, customer experience, and suppliers and networks.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

SAP

Workload Processing: When It Needs to Get Done at 2 a.m.
sponsored by CA Technologies
WHITE PAPER: This white paper explores a workload automation strategy to help you tackle the increased speed and complexity of today's app development environments. Find out how to make your critical business processes more efficient and avoid those middle-of-the-night breakdowns in workload processing.
Posted: 22 Sep 2016 | Published: 31 Dec 2015

CA Technologies

Where is Healthcare Customer Experience Heading?
sponsored by [24]7 Customer, Inc.
WHITE PAPER: What will the future of healthcare customer experience management (CEM) look like given today's trends toward digitization? Examine 5 key predictions for the future of CEM in healthcare, based on current trends and changing perceptions of consumer experiences.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

[24]7 Customer, Inc.

The Changing Dynamics of Customer Engagement
sponsored by Salesforce.com
WHITE PAPER: Today's healthcare customers, from patients to members, want faster, more responsive service across every channel and on any device — and they want it now. Providing omni-channel service at a cost that makes sense for the business is top of mind for any executive. So how can leaders manage this while delivering best-in-class personalized service?
Posted: 14 Jul 2016 | Published: 14 Jul 2016

Salesforce.com
 
 
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