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Customer Churning

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Customer Churning White Papers (View All Report Types)
 
Think of Your Service Desk as a Competitive Advantage
sponsored by Novell Ltd.
WHITE PAPER: In this white paper, find out how you can maximize your service desk to its fullest potential.
Posted: 25 Mar 2015 | Published: 25 Mar 2015

Novell Ltd.

Ultimate Guide to Post-Purchase Messages: 15 Ways to Build Loyalty and Drive More Revenue
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: Access this white paper to learn the 15 ways you can drive revenue and foster brand loyalty using triggered messages and other personalized content to build substantial relationships with your customers and keep them coming back for more.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

Silverpop Systems Inc. an IBM Company

The Travel Industry’s Journey to Customer Satisfaction
sponsored by Mashery
WHITE PAPER: This resource explores how good API management can enhance the customer experience across the travel industry, creating a seamless experience for customers while allowing companies to maintain control over their data.
Posted: 21 Apr 2015 | Published: 31 Jul 2014

Mashery

Case Study: Performance Bike
sponsored by IBM
WHITE PAPER: This white paper examines how Performance Bicycle, a leading cycling product retailer based in North Carolina, created an interactive, centralized collection of employee knowledge seamlessly linked to its e-commerce site – enabling knowledgeable employees to share expertise with customers and visitors.
Posted: 21 Jan 2015 | Published: 21 Jan 2015

IBM

Seamless Service and Commerce Drives online conversions
sponsored by Oracle Corporation
WHITE PAPER: Access this exclusive white paper to learn more about seamless service and commerce, to drive your online sales through outstanding customer support. Read on to get 5 best practices for delivering seamless service and commerce.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Oracle Corporation

Top 10 Questions to Ask Your Cobrowse Vendor
sponsored by Oracle Corporation
WHITE PAPER: What do you need to know before selecting an online customer service option? Access this helpful white paper ot get 10 questions you should ask your Cobrowse vender to determine whether a web based customer service solution is right for you.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation

Harnessing the Power of Enterprise Social Collaboration
sponsored by IBM
WHITE PAPER: View this informative white paper to investigate the critical aspects needed to successfully expand the use of social collaboration, as well as a collaboration platform that will ensure a smooth sailing transformation.
Posted: 27 Jan 2015 | Published: 01 Jun 2014

IBM

eBook: Best Practices for Social Customer Service
sponsored by Genesys
WHITE PAPER: This resource explains how businesses can integrate social media and customer service in 4 development phases to build customer loyalty and a memorable customer experience.
Posted: 03 Apr 2015 | Published: 31 Dec 2014

Genesys

Merge Business Processes and Business Rules
sponsored by Progress
WHITE PAPER: Health & Human Services agencies are looking for ways to replace legacy systems and reengineer and automate current legacy and paper-based Enrollment and Eligibility management systems.They are doing this in order to support the mission of guiding citizens and providers to what they need, when they need it.
Posted: 30 Jan 2015 | Published: 31 May 2014

Progress

Operational Intelligence: What It Is and Why You Need It Now
sponsored by Splunk
WHITE PAPER: This white paper introduces operational intelligence, a way of gathering machine-generated data and creating a real-time foundation for better business performance.
Posted: 04 Mar 2015 | Published: 30 Apr 2013

Splunk
 
 
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