sponsored by OpenText
Posted:  14 Feb 2014
Published:  31 Dec 2013
Format:  PDF
Length:  10  Page(s)
Type:  White Paper
Language:  English

For service providers, there are several barriers to creating and managing value-added cloud services and products, including high operational costs, high churn, and low service innovation. However, you can overcome these challenges with the right tools and processes.

This resource looks at a workflow-enabled provisioning framework that allows you to create, provision, and orchestrate virtual "bundles" of on-premise and cloud capabilities that make up a new product, service, or application. Learn about four main capabilities that can reduce operational costs:

  • Provisioning delivery of services to customers
  • Multiple views on the allocated resources and processes per tenant, per channel, and overall
  • SaaS-oriented business functions such as catalog, sales channels, and application specifications
  • Insight on application usage through automated metering

Business Process Management | Business Processes | Business Service Management | Cloud Computing | Cloud Management | Service Creation

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