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Customer Churning

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Visual, Low-Code Designers: Automate HR Onboarding
sponsored by K2
WEBCAST: Learn how to automate business processes like HR onboarding with visual, low-code development tools with a particular. Plus, access a detailed demo and see how the K2 platform works when it comes to automating business processes.
Posted: 17 Oct 2017 | Premiered: Oct 6, 2017

K2

How an Entertainment Company Improved Marketing with Advanced Analytics
sponsored by Intel Corporation
VIDEO: This brief video explores how Caesars Entertainment, a large and geographically diverse casino company, handled the influx of large unstructured data types. Find out how they updated their analytics strategy to adapt to changing customer needs, create stronger marketing campaigns, and improve overall customer experiences.
Posted: 26 Aug 2016 | Premiered: 26 Aug 2016

Intel Corporation

TiVo Reduces Call Center Costs
sponsored by Google Search Appliance
VIDEO: Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
Posted: 29 Nov 2010 | Premiered: 29 Nov 2010

Google Search Appliance

Detangle the Agent Desktop Disaster Empower Your Team to Deliver a Seamless Customer Experience
sponsored by Genesys
VIRTUAL ENVIRONMENT: Here's the truth: Your desktops are inhibiting your employees and hurting your customer relations. Watch this webcast to learn how to optimize your desktops, improve customer relations, and how to better manage customer data.
Posted: 05 Jun 2017 | Premiered: 02 Jun 2017

Genesys

Explore the Features and Benefits of Real-Time Mobile Engagement
sponsored by Kofax, Inc.
WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.
Posted: 31 Mar 2014 | Premiered: Oct 7, 2013

Kofax, Inc.

Customer Communication Management
sponsored by Pitney Bowes Business Insight
WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Posted: 06 Jul 2010 | Premiered: Jul 6, 2010

Pitney Bowes Business Insight

Benchmark Your Omnichannel Customer Service Readiness
sponsored by Genesys
WEBCAST: Omnichannel customer service is the new norm in our mobile-first world. This webcast will help you determine where your omnichannel presence stands, where to go, and figure out how much value this adds to your business.
Posted: 22 Aug 2016 | Premiered: Sep 14, 2016

Genesys

How Not to Get Fired: Choose JBoss Enterprise BRMS for Your Mission-Critical Business-Rules Deployment
sponsored by Red Hat
WEBCAST: Watch this webcast now to get an overview of the JBoss Enterprise BRMS and its key capabilities for tackling demanding process tasks.
Posted: 20 Jul 2012 | Premiered: Jul 20, 2012

Red Hat

What Distinguishes World Class Manufacturing Companies
sponsored by NetSuite
WEBCAST: This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack.
Posted: 14 Dec 2011 | Premiered: Dec 14, 2011

NetSuite

SAP / Oracle Applications on the Cisco UCS platform
sponsored by Cisco Systems, Inc.
VIDEO: Watch this on-demand video featuring Len Landale, Director of ERP Applications at Secure24, to learn how third-party automation tools for SAP software can reduce redundancies for faster delivery to customers and increased cost savings. Watch this video now to learn more.
Posted: 01 Sep 2011 | Premiered: 30 Aug 2011

Cisco Systems, Inc.
 
 
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