Customer Churning Multimedia

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May 22, 2013

Business of Information Technology > Business Processes > Customer Service > Customer Satisfaction >
Customer Churning

Customer Churning Multimedia (View All Report Types)

Oracle Customer Experience: The Communication Experience sponsored by Oracle Corporation UK Ltd VIDEO: In this brief video, discover how utilizing the right technology innovations can enable you to drastically improve the customer experience, foster loyalty, and ultimately grow your brand. Watch now to find out the advantages of using innovative technologies like mobile applications, loyalty points, and automated email reminders. Posted: 20 Dec 2012 \| Premiered: 20 Dec 2012 TOPICS: Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices

HP Social CRM Services sponsored by Hewlett-Packard Company VIDEO: As today's consumers have quickly become more powerful and influential, they have also become more demanding than ever- expecting a personalized experience. Access this brief video to discover a social enterprise service program that listens, manages, and engages with your customers- and their influencers – across the internet and social networks. Posted: 27 Feb 2013 \| Premiered: 27 Feb 2013 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Mining \| Social Networking \| Web 2.0

The Business Value of CX: Keeping Your Customers sponsored by Oracle Corporation UK Ltd VIDEO: Providing personalized, seamless, and consistent service and support during customer interactions can be a major competitive differentiator. But how can you make your customer experience strategies sustainable? Watch this video to uncover quick tips for delivering exceptional customer experiences. Posted: 19 Dec 2012 \| Premiered: 19 Dec 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

IT Decision Center on SIEM - Q5: Deployment sponsored by SearchSecurity.com VIRTUAL ENVIRONMENT: Question five featured in in SearchSecurity.com's IT Decision Center on SIEM asks top vendors in the space: Do you offer assistance with deployment plans, with estimates for installation and tuning, as well as manpower estimate to complete tasks? Find out what these vendors have to say by accessing their answers to this question now. Posted: 27 Feb 2013 \| Premiered: 27 Feb 2013 TOPICS: Capacity Planning \| Customer Satisfaction \| Customer Service \| Managed Security Services \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Standards \| Security Systems \| Security Threats \| Training

Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures? sponsored by ASG Software Solutions WEBCAST: This webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management. Posted: 03 Nov 2010 \| Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT) TOPICS: Application Portfolio Management \| Architectures \| Business Communications \| Business Process Management \| Business Processes \| Enterprise Architectures \| SOA

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management sponsored by KANA WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. Posted: 22 Jun 2012 \| Premiered: Jun 22, 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Customer Service \| Knowledge Management

Cloud for Service Providers sponsored by Citrix Systems, Inc. VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes. Posted: 22 Aug 2012 \| Premiered: 25 Jun 2012 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Customer Service \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Platform as a service \| Software as a Service

How Not to Get Fired: Choose JBoss Enterprise BRMS for Your Mission-Critical Business-Rules Deployment sponsored by Red Hat WEBCAST: Watch this webcast now to get an overview of the JBoss Enterprise BRMS and its key capabilities for tackling demanding process tasks. Posted: 20 Jul 2012 \| Premiered: Jul 20, 2012 TOPICS: Business Processes \| JBoss \| Process Control Software \| SOA

Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g sponsored by Oracle Corporation PRODUCT DEMO: This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process. Posted: 16 Dec 2010 \| Premiered: 16 Dec 2010 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Dashboards \| OLAP \| Reporting Software

Smarter Commerce Manufacturing Interactive Guide sponsored by IBM VIRTUAL SEMINAR: Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth. Posted: 30 Jan 2012 \| Premiered: 30 Jan 2012 TOPICS: CRM \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Value Chain Integration \| Value Chain Management \| Value Chains

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