Access this concise resource to learn more about one platform which enables your voice agents to collaborate with voice callers through visual interaction initiated through a URL sent to smart phones through SMS or email.
The following white paper intends to provide readers with an in-depth, yet practical guide looking at a new engagement practice attained from the disciplines of enterprise architecture, business process management and information management that provides deep insights into the complexity of modern day organizations.
In this valuable white paper learn more about the benefits mobile technology and investments could bring to your organization through your field service team. Get a run down on new tech trends shaking up the field service landscape.
In the following case study, learn how Elevations Credit Union improved the quality and the speed in which they served their members and, ultimately, how they became a process driven organization by leveraging cloud-based BPM technology.
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