Business of Information Technology  >   Business Processes  >   Customer Service  >   Customer Satisfaction  >  

Customer Churning

RSS Feed    Add to Google    Add to My Yahoo!
Customer Churning Reports
 
10 Pains Wreaking Havoc on Your HR Department
sponsored by FinancialForce
WHITE PAPER: This resource provides HR professionals' major pain points along with solutions to fix them. Read on for a list of 10 HR problems.
Posted: 22 Dec 2014 | Published: 22 Dec 2014

FinancialForce

Two Design Principles to Boost Customer Engagement on Mobile Chat
sponsored by [24]7
RESOURCE: Access this concise resource to master two design principles which can engage customers more easily through mobile chat platform. Read on to learn more about the benefits on company received by customizing mobile chat.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

[24]7

How to Manage Your Multichannel Digital Properties for Exceptional Customer Experiences
sponsored by IBM
WHITE PAPER: Access this technical resource to gain a deeper understanding of the management of digital assets.
Posted: 20 Jan 2015 | Published: 20 Jan 2015

IBM

Reduce Help-Desk Ticket Volume With Help From Cloud Software
sponsored by IBM
CASE STUDY: Check out this case study to discover a robust, reliable and scalable application value management (AVM) platform that helped Cognizant Technology reduce ticket volume by 80%.
Posted: 22 Dec 2014 | Published: 01 May 2014

IBM

Business Processes in the Cloud: Credit Union Delivers More Results in Less Time
sponsored by IBM
CASE STUDY: In the following case study, learn how Elevations Credit Union improved the quality and the speed in which they served their members and, ultimately, how they became a process driven organization by leveraging cloud-based BPM technology.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

IBM

Tangerine Case Study: A Growing Bank's Fruitful New Approach to Data Helps It Lead in Online Banking
sponsored by Microsoft
CASE STUDY: This brief case study discusses the analytics system Tangerine Bank implemented to pull actionable insights from customer feedback regarding online banking. Access now to see how this financial institution secured their footing and profitably navigated a brand change.
Posted: 26 Jan 2015 | Published: 26 Jan 2015

Microsoft

Business Rules Powered Health & Human Services
sponsored by Progress
WHITE PAPER: Health & Human Services agencies are looking for ways to replace legacy systems and reengineer and automate current legacy and paper-based Enrollment and Eligibility management systems.They are doing this in order to support the mission of guiding citizens and providers to what they need, when they need it.
Posted: 30 Jan 2015 | Published: 31 May 2014

Progress

IT and Executive Perspective on ITaaS
sponsored by EMC
WHITE PAPER: This white paper details a survey that compares two competing perspectives on various IT topics.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

EMC

eBook: How Customer Experience Impacts Your Identity and Access Management Practices
sponsored by Ping Identity Corporation
WHITE PAPER: This white paper discusses how customer experience influences IAM and security and examines the actions you can take to deliver secure, seamless experience for your customers.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

Ping Identity Corporation

5 Key Areas To Consider For Remodeling Your Infrastructure
sponsored by IBM
EBOOK: This informative resource can help you take advantage of the biggest business opportunities and the technology required for success.
Posted: 05 Jan 2015 | Published: 01 Dec 2014

IBM
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement