Business of Information Technology  >   Business Processes  >   Customer Service  >   Customer Satisfaction  >  

Customer Churning

RSS Feed    Add to Google    Add to My Yahoo!
Customer ChurningReports
 
Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Sales Crediting - Strategies to Help you Succeed
sponsored by IBM
WHITE PAPER: Explore this resource to learn how a Sales Performance Management solution can help you take your sales strategy to the next level.  Read on to discover how leveraging such a technology can ease the processes of sales crediting and territory management while reducing your strategy’s complexity.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

Customer Service: Exploit the Value of Content to Drive Service Quality and Customer Satisfaction
sponsored by IBM
WHITE PAPER: This exclusive whitepaper dives into 12 key topics for delivering quality content to your customers.
Posted: 30 Jul 2014 | Published: 08 Aug 2013

IBM

Giving Customers What They Want, When They Want It
sponsored by Infor
WHITE PAPER: Find out which key characteristics collectively create the most effective customer experience.
Posted: 05 Aug 2014 | Published: 05 Aug 2014

Infor

Transform Business: Explore Strategic Business Transformation Requirements
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out how businesses are overcoming today's challenges such as the explosion of social media and more stringent security and regulatory requirements.
Posted: 03 Jul 2014 | Published: 31 Oct 2013

Hewlett-Packard Company

MAP and Optimize Your Customer Journey
sponsored by IBM
WHITE PAPER: Uncover the 4 steps to identifying what your customer journey looks like today, pinpoint areas of struggle and develop a strategy for optimizing the customer journey in the future.
Posted: 26 Aug 2014 | Published: 31 Jan 2014

IBM

How to Reap Full Benefits of BPM with Design and Modelling Tools
sponsored by K2
WHITE PAPER: This white paper highlights a BPM suite that can support the full BPM life cycle and deliver dynamic tools and platforms regardless of whether you're undertaking business process methodology driven initiatives, or execution-based modeling for small processes.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

K2

Almerys Uses Talend Data Services to Offer Better Quality of Service to its Customers
sponsored by Talend
CASE STUDY: Find out how an integrated infrastructure platform increased performance and productivity for Almerys.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Talend

Make the Voice of the Customer Your Business Asset
sponsored by Attensity
WHITE PAPER: Access the following white paper to uncover the top 10 steps to improving your customer experience strategy. Learn what it takes to make the voice of the customer one of your greatest assets; including the technology to consider, focus points, and more.
Posted: 19 Aug 2014 | Published: 19 Aug 2014

Attensity

Achieving Process Efficiency in Weeks, Not Months
sponsored by OpenText
WEBCAST: This webcast dives deep into a process component library tour, and teaches you how to build a broad set of case management and service delivery tools faster than with traditional BPM methods.
Posted: 18 Aug 2014 | Premiered: Aug 18, 2014

OpenText
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement