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May 22, 2013
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| BITPIPE RESEARCH GUIDE: |
| CRM White Papers |
Customer Relationship Management (CRM) refers to a collaborative philosophy or system of best practices implemented across an enterprise. Success in CRM means tracking customer information from numerous points, such as CRM software, sales force automation systems, contact management software, call centers and business intelligence systems. CRM services allow this information to be shared across the company in order to create a customer-centric organization.
Use this Bitpipe Research Guide on CRM to locate the latest white papers, webcasts, case studies, and product information for Business Intelligence, Business Performance Management, Call Centers, CRM, CRM Software, Sales Force Automation, and Web Analytics.
Read our Customer Relationship Management Overview to learn the basics of CRM. Then, get
started on choosing the right CRM solution for your company's needs with
our Customer Relationship Management First Steps, and find out why it's important to
"enculturate incrementally."
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| Browse CRM Reports |
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| Bitpipe Research Guides |
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Recent CRM Reports
(topics include CRM software, best practices, tracking, case studies, Microsoft CRM, Siebel, email software, marketing software) |
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sponsored by AT&T Corp
Download this podcast today to learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments. (PODCAST: May 21, 2013)
more..
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sponsored by IBM.
In today's economy, analytics is what sets businesses apart from their competitors. Banks are changing nearly every aspect of their business, and analytics is a large contributor to that evolution. Consult this webcast to learn more about how to leverage analytics to improve profits and attract new customers. (WEBCAST: May 21, 2013)
more..
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sponsored by Limelight Networks, Inc.
Creating meaningful relationships with your customers is one of the keys to success. Before the widespread adoption of digital communication, the resources and tools were often limited to sustain and improve these relationships. Consult this white paper to learn more about how digital communication creates new opportunities for businesses. (WHITE PAPER: May 21, 2013)
more..
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sponsored by SearchCRM
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. (EBOOK: May 20, 2013)
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sponsored by Hewlett-Packard Limited
This brief video explores how high fashion brand Valentino improved its customer relations by developing and implementing a set of fully-integrated mobile apps. Watch now to discover the new technologies that supported Valentino's CRM initiatives. (WEBCAST: May 20, 2013)
more..
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Most Popular CRM Reports |
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