BITPIPE RESEARCH GUIDE:
CRM White Papers


Customer Relationship Management (CRM) refers to a collaborative philosophy or system of best practices implemented across an enterprise. Success in CRM means tracking customer information from numerous points, such as CRM software, sales force automation systems, contact management software, call centers and business intelligence systems. CRM services allow this information to be shared across the company in order to create a customer-centric organization.

Use this Bitpipe Research Guide on CRM to locate the latest white papers, webcasts, case studies, and product information for Business Intelligence, Business Performance Management, Call Centers, CRM, CRM Software, Sales Force Automation, and Web Analytics.

Read our Customer Relationship Management Overview to learn the basics of CRM. Then, get started on choosing the right CRM solution for your company's needs with our Customer Relationship Management First Steps, and find out why it's important to "enculturate incrementally."

Recent CRM Reports
(topics include CRM software, best practices, tracking, case studies, Microsoft CRM, Siebel, email software, marketing software)

 

Numa Networks’ Pure-Play MSP Strategy Pays Off with N-Able by Solarwinds

sponsored by N-able Technologies
This case study explores how Numa Networks, a managed service provider, was able to deploy the IT channel's #1 rated RMM and MSP service automation platform. (WHITE PAPER: September 19, 2014) more..

Unlocking Your Sales Data with User-Driven BI

sponsored by QlikTech, Inc.
When it comes to unlocking the full potential of your sales data, few technologies are quite as effective as user-driven BI. So what do you need to realize the true value of your data? Read this white paper to examine the top 5 components for successful business discovery and ultimately, the ability to leverage your sales data. (WHITE PAPER: September 19, 2014) more..

New Advanced Servers Deliver IT Flexibility to Your Applications

sponsored by Dell, Inc. and Intel®
Broad adoption of real-time analytics, cloud solutions, big data initiatives and virtualization is transforming the data center. View this solution brief to learn more about how data centers are evolving to improve performance and agility at any scale. (WHITE PAPER: September 19, 2014) more..

Higher Education Solutions Guide

sponsored by Dell, Inc. and Intel®
Within the consumerization of IT, today's students expect to be able to bring their own devices and access education resources anywhere, at anytime.  Achieving this is not only about infrastructure now, but something even bigger. (WHITE PAPER: September 19, 2014) more..

Employee Flexibility: The New Way to Work

sponsored by Unify
There's a lot of different technologies being employed in the world today, and each one of them requires us to interract with the corporate network in a different way. This had lead IT teams to struggle with compatibility issues as well as security risks. (WEBCAST: September 19, 2014) more..

Most Popular CRM Reports

 

CRM

Five Best Practices For Unified Communications

 sponsored by AT&T Corp

E-Book: CRM Trends and Tips for 2010 - Doing More With Less

 sponsored by IBM

E-Book: Predictive Analytics: The Next Big Thing in BI?

 sponsored by IBM
  More Reports on CRM >>
 

CRM Services

A Marketing Pilot for FTTH Network Rollout

 sponsored by ECI Telecom

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team

 sponsored by SAP America, Inc.

Trends and Directions in Web-Based Support

 sponsored by WebEx Communications, Inc.
  More Reports on CRM Services >>
 

CRM Software

E-Book: CRM Trends and Tips for 2010 - Doing More With Less

 sponsored by IBM

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success

 sponsored by Pivotal CRM, a CDC Software solution

Partner Channel Management: Build Stronger Partnerships for Stronger Profits

 sponsored by SAP America, Inc.
  More Reports on CRM Software >>
 

Customer Service

E-Book: CRM Trends and Tips for 2010 - Doing More With Less

 sponsored by IBM

Agile Development eKit

 sponsored by IBM

CRM in Financial Services: Best practices, trends and strategy for the new economy

 sponsored by Pivotal CRM, a CDC Software solution
  More Reports on Customer Service >>
 

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