Social Computing Reports

UC and Collaboration: Benefits and Market Drivers
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the benefits collaboration can bring your enterprise and provides an in-depth look at the drivers forcing organizations to find a newer, better UCC solution for their employees to leverage.
Posted: 30 Jan 2013 | Published: 30 Jan 2013

SearchSecurity.com

ISM Essentials Guide – Threat Management
sponsored by SearchSecurity.com
ESSENTIAL GUIDE: In this essential guide, gain a complete overview of today's threat landscape. Discover the new platforms – such as mobile devices, social media, and the cloud – that cybercriminals are targeting, learn key antimalware strategies, and more by reading on today.
Posted: 18 Dec 2012 | Published: 18 Dec 2012

SearchSecurity.com

E-Guide: New Malware Threats Require New Antimalware Protection Strategy
sponsored by SearchSecurity.com
EGUIDE: This expert e-guide examines emerging threats and malware that are targeting smartphones, mobile apps, social media, and cloud services. Inside, discover essential strategies and best practices for mitigating these risks and ensuring enterprise security.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchSecurity.com

Proactive security measures: How to prevent malware attacks
sponsored by SearchSecurity.com
EGUIDE: Read this expert E-guide to find out what new malware threats can mean for your business. Learn how to stop the malware inside your network and other key tips to evolving your security in order to combat dangerous new forms of malware by consulting this resource.
Posted: 21 Oct 2012 | Published: 30 Aug 2012

SearchSecurity.com

CIO Decisions E-zine: Collaboration and Social Media
sponsored by SearchCIO.com
EZINE: This new edition of CIO Decisions e-zine explores how social collaboration is changing both IT and the enterprise as a whole and details how with the right approach to values, processes, strategies and thinking, IT leaders can leverage social collaboration to better serve business needs. Access now to learn more.
Posted: 28 Sep 2012 | Published: 28 Sep 2012

SearchCIO.com

Making the Most of Customer Data Using CRM Analytics
sponsored by SearchCRM
WHITE PAPER: Explore this expert e-book for advice on choosing a CRM platform that suits your needs, and learn how to construct a well-defined plan to put social media analytics into a broader enterprise context.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

SearchCRM

CW Buyer's Guide: Big Data Infrastructure
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly looks at the mindset and technology infrastructure businesses need to analyse big data.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

ComputerWeekly.com

CW Europe – March Edition
sponsored by ComputerWeekly.com
EZINE: Never have we been so open about the information we share online, without so little concern for our privacy. In this issue of CW Europe read how the increase in social media usage has created new privacy concerns for businesses.
Posted: 05 Mar 2013 | Published: 05 Mar 2013

ComputerWeekly.com

All Mobile, All the Time: Can Businesses Make the Leap?
sponsored by IBM
EBOOK: Consult this white paper to learn how to manage the increasing array of data sources. Find out how you can ensure that your valuable data is accurate and accessible. Explore the changes the mobile revolution is causing your enterprise and the values you need to establish to have successful BI by reading this resource now.
Posted: 26 Feb 2013 | Published: 26 Feb 2013

IBM

3-2-1 Contact the Call Center
sponsored by SearchCRM
WHITE PAPER: Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
Posted: 31 Jan 2013 | Published: 31 Jan 2013

SearchCRM

The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Presentation Transcript- Enterprise Social Platforms-Meet Dyanamic Case Management
sponsored by OpenText
PRESENTATION TRANSCRIPT: In this presentation transcript, come to understand enterprise social platforms, dynamic case management- and how you can leverage the combination of both. Examine case studies of companies successfully using this combination to find value in greater collaboration and communications and eliminate the barrier between people and useful information.
Posted: 09 Jan 2013 | Published: 09 Jan 2013

OpenText

The Dos and Don’ts of Social Media Analytics
sponsored by SearchBusinessAnalytics
EBOOK: This three-part expert e-guide demonstrates how to tie social networking analytics to your unique organizational goals. Access now and you'll also learn ways to execute a business-focused social media strategy while mitigating obstacles.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

SearchBusinessAnalytics

E-Guide: Creating an Effective Social Analytics Program
sponsored by IBM
EGUIDE: Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

IBM

E-Guide: Social Analytics: Opportunities and Challenges
sponsored by IBM
EGUIDE: Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

IBM

E-Guide: Harnessing Social Analytics
sponsored by IBM
EGUIDE: In this e-guide, discover how social media analytics software leverages text analytics capabilities to reveal patterns, trends, and potential business problems within online discussions.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

IBM

Gartner Sees Cloud Computing, Mobile Development Putting IT on Edge
sponsored by IBM
EGUIDE: This fall, Gartner Inc.'s 2012 ITxpo conference centered around the highly disruptive, consumer-driven group of phenomena that consists of cloud computing, Web information, mobile devices, and social media innovations. Read this expert e-guide to find out what conclusions Gartner reached about how IT should be adjusting.
Posted: 18 Dec 2012 | Published: 17 Dec 2012

IBM

How to be influential online
sponsored by ComputerWeekly.com
BOOK: Web psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively.
Posted: 30 Nov 2012 | Published: 30 Nov 2012

ComputerWeekly.com

CW Special report on Wipro
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Tips and Best practices for Enterprise Social Software Adoption
sponsored by IBM
EGUIDE: Most businesses today are aware of the benefits of social technologies, but many organizations are finding that simply deploying social tools isn't enough to ensure social success or user adoption. Read this e-guide to learn 4 steps that lead to enterprise-wide user adoption and the importance of establishing a collaborative environment.
Posted: 14 Nov 2012 | Published: 14 Nov 2012

IBM

Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks
sponsored by Oracle Corporation
WHITE PAPER: Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.
Posted: 03 Oct 2012 | Published: 31 Jul 2012

Oracle Corporation

The Anywhere Worker: Essential Tools to Keep Teams Connected
sponsored by Citrix
WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.
Posted: 12 Sep 2012 | Published: 12 Sep 2012

Citrix

The Social Business: Advent of a new age
sponsored by IBM
WHITE PAPER: This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more.
Posted: 30 Jul 2012 | Published: 16 Feb 2011

IBM

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service
sponsored by DMG Consulting
WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business.
Posted: 16 May 2012 | Published: 01 Nov 2011

DMG Consulting

Customer Experience Exchange E-Zine: Taking a swing at social CRM
sponsored by SearchCRM
EZINE: This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
Posted: 16 May 2012 | Published: 16 May 2012

SearchCRM