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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging Reports
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Are Your Communications Slowing You Down?
sponsored by Avaya
RESOURCE: 69% of employees waste up to 60 minutes per day navigating between apps. With an overload of apps in today’s businesses, employees are becoming disengaged due to poor user experience, and this disengagement trickles down to your customers. View this infographic for more on why your communications may be slowing you down.
Posted: 31 Jul 2020 | Published: 30 Jun 2020

Avaya

Virtual Customer Engagement
sponsored by Avaya
WHITE PAPER: Virtual meetings are quite important to the health of a business, especially during a period when everyone is working remote. Customer engagement is also made more challenging, and you need the right cloud office platform to keep your customers and employees connected. Read this white paper for a closer look at one such platform.
Posted: 31 Jul 2020 | Published: 30 Jun 2020

Avaya

UCaaS: An Analyst Report
sponsored by Fuze
ANALYST REPORT: IT departments are considering new and innovative strategies for keeping employees productive. As it happens, cloud is in high demand, and unified-communications-as-a-service (UCaaS) is one of the latest cloud services to be evaluated by Forrester. If you are thinking about running your UC in the cloud, read this report.
Posted: 23 Jul 2020 | Published: 23 Jul 2020

Fuze

UCaaS: Making Connections That Drive Business Value Through Collaboration
sponsored by Intrado
WHITE PAPER: Most organizations still don’t have what they need to foster seamless communications. This is where unified communications in the cloud, also known as UCaaS, comes in. Learn about the critical features of capabilities UCaaS offers in this report.
Posted: 23 Jul 2020 | Published: 23 Jul 2020

Intrado

Stop the Meeting Madness
sponsored by AudioCodes
WHITE PAPER: 71% of managers say that meetings are unproductive, and 65% say that meetings keep them from doing their job. Industry innovators are developing technologies that use conversational AI to capture meeting-generated content and make it accessible, searchable and sharable throughout an organization. Read this white paper to get a closer look.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

AudioCodes

How ComEd Leverages GlobalMeet Webcast to Host Corporate Events
sponsored by PGi
CASE STUDY: It goes without saying that today’s organizations are in need of an enterprise collaboration platform that offers robust functionality, live virtual content and responsive service for streaming their high-profile events.View this case study for a look at how an organization with over 6,000 employees was able to attain these benefits.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

PGi

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google

The IT Bill of Rights
sponsored by Intrado
WHITE PAPER: As an IT manager responsible for spending thousands, or even millions, of your company’s dollars, you are entitled to the best service and solutions possible. Tap into the “IT Bill of Rights” your collaboration company is entitled to.
Posted: 10 Jul 2020 | Published: 10 Jul 2020

Intrado

Business Continuity Planning: Remote Working Myth Buster
sponsored by Intrado
WHITE PAPER: In a future where much is uncertain, IT leaders can be sure that making the right communications technology choices now will be critical to the future of their organization. Download this Remote Working Myth Buster to understand the truth about the future of work and the role of communications technology.
Posted: 09 Jul 2020 | Published: 09 Jul 2020

Intrado

Global Charity Deploys Hosted Microsoft Teams Phone System
sponsored by Intrado
CASE STUDY: Christian Aid, a global charity with over 70 years of experience, has deployed Microsoft Teams Phone System with direct routing. As a result, they were able to reduce their projected telephony costs by 50%, and they now benefit from more effective collaboration through increased network performance. This case study details their migration.
Posted: 09 Jul 2020 | Published: 09 Jul 2020

Intrado

Riding the Cloud to Manage the Unpredictable Cost of IT
sponsored by Intrado
DATA SHEET: Learn how to make your cloud platform flexible enough to accommodate for anything – from unexpected natural disasters to business growth.
Posted: 08 Jul 2020 | Published: 08 Jul 2020

Intrado

Make Working from Home Work for You
sponsored by Poly
EGUIDE: Working from home on a long-term basis is a new concept for many. The paradigm has shifted, and organizations now need to have their employees ready to make offices out of their dwellings.Jump into this brief e-guide for best practices and a step-by-step process on preparing employees to work from home.
Posted: 07 Jul 2020 | Published: 07 Jul 2020

Poly

Remote Working: How to Make the Laptop Lifestyle Flow Sweetly (and Securely) for Your Business
sponsored by Kaspersky Lab
WHITE PAPER: 58% of staff are motivated by the flexibility offered by working from home. Take a glimpse at this white paper released before the outbreak of COVID-19 outlining WFH benefits, trends and challenges.
Posted: 07 Jul 2020 | Published: 07 Jul 2020

Kaspersky Lab

Poly Solutions Guide for Remote Working
sponsored by Poly
DATA SHEET: Remote work is now a way of life, but every situation is different and has unique requirements. In this guide, discover how you can work effectively and without distractions using a Poly device.
Posted: 07 Jul 2020 | Published: 07 Jul 2020

Poly

COVID-19: Restarting the UK Through Technology
sponsored by RingCentral
ANALYST REPORT: The world may be at a standstill, but in the UK technology has seldom moved faster. Demand for cloud systems is rising during the pandemic, and as the country gradually emerges from its isolation, organizations will need guidance.Read this report from RingCentral for a glimpse at the effects of COVID-19 in the UK and an outlook on the future.
Posted: 01 Jul 2020 | Published: 30 Jun 2020

RingCentral

The New Workplace: Re-Imagining Work After 2020
sponsored by Okta
ANALYST REPORT: For this report, 6,000 office workers across the UK, Germany, France and the Netherlands were surveyed. The questions revolved around their readiness to work from home, their employers’ remote security, and the change in culture that comes with working remotely. Read on to see how their perceptions compare to your own.
Posted: 01 Jul 2020 | Published: 01 Jul 2020

Okta

Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
Posted: 17 May 2020 | Published: 19 May 2020

ComputerWeekly.com

Features of Video Conferencing Evolve to Meet Demand
sponsored by Intrado
EGUIDE: Enterprise video conferencing is an important collaboration tool for organizations, especially during this time. Increased demand for video has changed much about the features of video conferencing and its delivery. In this e-guide, dive into the evolution of video conference.
Posted: 06 May 2020 | Published: 04 May 2020

Intrado

Unified Communications: the key to prospering in the new working reality of Covid-19
sponsored by ComputerWeekly.com
EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
Posted: 04 May 2020 | Published: 04 May 2020

ComputerWeekly.com

How NWN is Supporting Their Customers During the COVID-19 Outbreak
sponsored by NWN Corporation
PRODUCT OVERVIEW: Due to the circumstances resulting from the COVID-19 outbreak, many organizations are facing increased pressure to implement tools that enable employees to work remotely. In response, NWN recently created a new remote working solution. Download this product overview to learn about it.
Posted: 01 Apr 2020 | Published: 01 Apr 2020

NWN Corporation

Digital Communications in Healthcare
sponsored by Vonage
EBOOK: The right cloud communications platform can make a huge difference in employee and customer experience—especially in healthcare. Download this eBook to learn about the importance of cloud communications in healthcare, specifically how it can improve patient experiences, enhance day-to-day operations, save time and money, and more.
Posted: 20 Mar 2020 | Published: 20 Mar 2020

Vonage

Hosted vs. Online Premise Solutions for your VoIP
sponsored by LogMeIn, Inc.
RESOURCE: Hosted vs. Online Premise Solutions for your VoIP
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

Why more companies are moving to VoIP –and what you should be looking for
sponsored by LogMeIn, Inc.
RESOURCE: In this buyer's guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

CLOUD IS THE NEW NORMAL FOR ENTERPRISE, MIDSIZE, AND SMALL BUSINESS
sponsored by LogMeIn, Inc.
RESOURCE: A cloudbased phone system empowers businesses to harness these developments to raise their companies to greater heights of success.
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

The IT Buyer's Guide to a Great UCC
sponsored by LogMeIn, Inc.
RESOURCE: It's not enough to have good UCC, it has to be great. It's the new standard for organizations seeking to thrive and keep a competitive pace in today's business landscape.
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.
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