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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging Reports
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Coronavirus tests scalability of cloud collaboration services
sponsored by Hitachi Vantara
EGUIDE: A sudden surge in remote work due to the rapidly spreading new coronavirus is providing a real-world stress test of cloud collaboration services like Cisco Webex, Microsoft Teams and Zoom. Download this expert guide for details on problems users are facing, as well as the providers' plans to mitigate them.
Posted: 06 Apr 2020 | Published: 06 Apr 2020

Hitachi Vantara

How NWN is Supporting Their Customers During the COVID-19 Outbreak
sponsored by NWN Corporation
PRODUCT OVERVIEW: Due to the circumstances resulting from the COVID-19 outbreak, many organizations are facing increased pressure to implement tools that enable employees to work remotely. In response, NWN recently created a new remote working solution. Download this product overview to learn about it.
Posted: 01 Apr 2020 | Published: 01 Apr 2020

NWN Corporation

Digital Communications in Healthcare
sponsored by Vonage
EBOOK: The right cloud communications platform can make a huge difference in employee and customer experience—especially in healthcare. Download this eBook to learn about the importance of cloud communications in healthcare, specifically how it can improve patient experiences, enhance day-to-day operations, save time and money, and more.
Posted: 20 Mar 2020 | Published: 20 Mar 2020

Vonage

A Sustainable Approach to CPaaS and Communications API Integration
sponsored by Vonage
RESEARCH CONTENT: Businesses of every size and industry rely on a wide array of technology to enable communication and collaboration among employees, customers, suppliers and partners. Download this Frost & Sullivan report to review strategic considerations for leveraging embedded communications services.
Posted: 19 Mar 2020 | Published: 19 Mar 2020

Vonage

Why more companies are moving to VoIP –and what you should be looking for
sponsored by LogMeIn, Inc.
RESOURCE: Hosted VoIP Buyers Guide
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

Hosted vs. Online Premise Solutions for your VoIP
sponsored by LogMeIn, Inc.
RESOURCE: Hosted vs. Online Premise Solutions for your VoIP
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

CLOUD IS THE NEW NORMAL FOR ENTERPRISE, MIDSIZE, AND SMALL BUSINESS
sponsored by LogMeIn, Inc.
RESOURCE: A cloudbased phone system empowers businesses to harness these developments to raise their companies to greater heights of success.
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

The IT Buyer's Guide to a GREAT UCC
sponsored by LogMeIn, Inc.
RESOURCE: It's not enough to have good UCC, it has to be great. It's the new standard for organizations seeking to thrive and keep a competitive pace in today's business landscape.
Posted: 18 Mar 2020 | Published: 18 Mar 2020

LogMeIn, Inc.

How Partners Can Unleash Collaboration and Revolutionize Customer Experience (CX)
sponsored by 8x8, Inc.
RESOURCE: Access this blog post to dig into the benefits of 8x8’s solutions and to discover the value of becoming an 8x8 partner in their ecosystem
Posted: 13 Mar 2020 | Published: 13 Mar 2020

8x8, Inc.

Showing Gratitude through a New Spirit of Partnership
sponsored by 8x8, Inc.
RESOURCE: Access this blog post to dig into the benefits of 8x8’s solutions and to discover the value of becoming an 8x8 partner in their ecosystem.
Posted: 12 Mar 2020 | Published: 13 Dec 2019

8x8, Inc.

Next-generation UCaaS is essential to business success
sponsored by Fuze
RESOURCE: Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
Posted: 11 Mar 2020 | Published: 11 Mar 2020

Fuze

The ROI of Uniting Unified Communications and Contact Center
sponsored by 8x8, Inc.
RESEARCH CONTENT: Download this report to explore the quantifiable benefits you could experience by incorporating UC capabilities within your contact center.
Posted: 27 Feb 2020 | Published: 27 Feb 2020

8x8, Inc.

Cutting Costs & Boosting Productivty
sponsored by Fuze
RESOURCE: An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.
Posted: 14 Feb 2020 | Published: 14 Feb 2020

Fuze

5 Secrets to Startup Success
sponsored by 8x8, Inc.
WHITE PAPER: Despite the allure, 20% of startups fail before reaching 2 years in business, and 44% never make it to the 5-year mark. What makes some startups more successful than others? Find out in this white paper, which reviews the 5 secrets to success that can help ensure the future of your small business.
Posted: 07 Feb 2020 | Published: 07 Feb 2020

8x8, Inc.

The Struggle is Real: Overcome the Top 5 Challenges of Entrepreneurship
sponsored by 8x8, Inc.
WHITE PAPER: No matter what the sector, many entrepreneurs face similar challenges. So, what can they do to mitigate some of these challenges? It starts with implementing the right technologies. Explore the top 5 entrepreneurship challenges, and how 8x8’s Express phone system can help address them in this white paper.
Posted: 04 Feb 2020 | Published: 04 Feb 2020

8x8, Inc.

Transformational Shift in Business Communication
sponsored by CallTower, Inc.
WHITE PAPER: By the end of 2020, 41% of all organizations are expected to use Microsoft Teams, according to a recent survey. In this white paper, learn how organizations can get the most from Microsoft Teams with CallTower for Microsoft Teams Direct Routing.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

CallTower, Inc.

Cloud Rises Above On-Prem in the Cloud Communications Battle
sponsored by Fuze
WHITE PAPER: Organizations are increasingly moving their communications to the cloud for increased productivity, cost savings, and simpler management. Learn about other benefits of moving to the cloud, and why so many organizations have already started the transition in this white paper.
Posted: 10 Jan 2020 | Published: 10 Jan 2020

Fuze

5 Questions to Ask Your Prospective UCaaS Provider
sponsored by Fuze
WHITE PAPER: UCaaS can help you improve customer service, reduce IT overhead, and increase efficiency. But before you embark on your purchase journey, there are important considerations to review. Download this brief white paper to explore 5 key questions to ask any potential UCaaS provider when making your decision.
Posted: 10 Jan 2020 | Published: 10 Jan 2020

Fuze

Case Study: Jersey College
sponsored by Nextiva
CASE STUDY: In this brief case study, learn how Jersey College was in search for an alternative VoIP provider that was a reliable and cost-effective system.
Posted: 16 Oct 2019 | Published: 16 Oct 2019

Nextiva

Cloud Communications Case Study: 1 Company's Experience
sponsored by Nextiva
CASE STUDY: Finding a service that was flexible and easy to use as well as able to make a difference in the lives of their customers, CESI partnered up with Nextiva. In this case study, learn how switching to Nextiva helped them.
Posted: 08 Oct 2019 | Published: 08 Oct 2019

Nextiva

Nextiva Cloud Phone Systems: Reasons to Consider VoIP
sponsored by Nextiva
PRODUCT OVERVIEW: With a cloud phone system, also known as hosted VoIP, you can eliminate the significant cost of managing and maintaining on-premises communications systems. In this product overview, learn more about Nextiva Cloud Phone Systems.
Posted: 08 Oct 2019 | Published: 08 Oct 2019

Nextiva

Switching to Cloud Communications: 6 Key Considerations
sponsored by Nextiva
WHITE PAPER: Cloud communications offers a lot of potential benefits, but can be a notoriously hard transition to make. Download this white paper to review 6 key considerations that can help ensure success when making the switch.
Posted: 01 Oct 2019 | Published: 01 Oct 2019

Nextiva

Should Your Unified Communications Strategy Include UCaaS?
sponsored by 4Net
EGUIDE: In this expert guide, discover if your unified communications strategy should include UCaaS and learn everything you need to know about UC as a service now.
Posted: 11 Sep 2019 | Published: 04 Jan 2018

4Net

Adopting Team Collaboration Tools: What to Know
sponsored by 4Net
EGUIDE: Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
Posted: 10 Sep 2019 | Published: 10 Sep 2019

4Net

Cloud Video Conferencing: Choosing the Right Tool for You
sponsored by 4Net
EGUIDE: Cloud video services have matured to the point where they can provide the same reliable, high-quality video that traditional, on-premises video infrastructures provide. Read this expert guide for considerations to explore before you implement a cloud tool. Also, learn the 8 best practices for adopting cloud video conferencing services.
Posted: 09 Sep 2019 | Published: 09 Sep 2019

4Net
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