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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging Reports
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Infographic: Zoom vs Teams vs Cisco
sponsored by ComputerWeekly.com
EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

ComputerWeekly.com

5 Questions to Ask Your Prospective UCaaS Provider
sponsored by Fuze
EBOOK: PH
Posted: 25 May 2021 | Published: 25 May 2021

Fuze

How to Get Your Team on Board With Using Your New UCaaS Solution
sponsored by Fuze
EBOOK: PH
Posted: 25 May 2021 | Published: 25 May 2021

Fuze

Magic Quadrant for Unified Communications as a Service, Worldwide
sponsored by Fuze
EBOOK: PH
Posted: 25 May 2021 | Published: 25 May 2021

Fuze

UCaaS 101: The Definitive Guide to UCaaS
sponsored by Fuze
EBOOK: PH
Posted: 25 May 2021 | Published: 25 May 2021

Fuze

TechTarget - Your Ultimate Guide To Planning & Hosting Virtual Events
sponsored by Zoom Video Communications
RESOURCE: Online and hybrid events give you greater flexibility to reach more people in new ways. Use this interactive, step-by-step guide to plan and execute a successful virtual event of any size or scale.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

Zoom Video Communications

A Computer Weekly buyer's guide to video conferencing and collaboration
sponsored by ComputerWeekly.com
EGUIDE: In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.
Posted: 01 Mar 2021 | Published: 01 Mar 2021

ComputerWeekly.com

Records Management Trends for 2021: A Resource for Public Agenices
sponsored by Smarsh
ANALYST REPORT: The communications boom of the last 12 months has taught us that we need to be on top of our digital records. We need to know what forms of communication are the most prevalent, what activities count as public record and how we can improve our mobile policies. Access this guide to explore 5 key records management trends for 2021.
Posted: 23 Feb 2021 | Published: 23 Feb 2021

Smarsh

The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity
sponsored by Fuze
RESOURCE: An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.
Posted: 18 Feb 2021 | Published: 14 Feb 2020

Fuze

5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
RESOURCE: Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
Posted: 17 Feb 2021 | Published: 11 Mar 2020

Fuze

How Telehealth Can Improve Chronic Disease Management
sponsored by Pexip
WHITE PAPER: COVID-19 provided a much-needed catalyst for widespread integration of telemedicine. Now, the time has come to use it against the biggest long-term health challenges. Study this white paper to learn why telehealth is more important than ever and discover a purpose-built telehealth platform for the present and the future.
Posted: 10 Feb 2021 | Published: 10 Feb 2021

Pexip

Pexip Video 3 - Webinar: Meeting of the Future: How Smart Technology Is Simplifying Collaboration
sponsored by Pexip
WEBCAST: How can technology remove complexity for IT and end-users to create a more natural, engaging meeting experience? Watch this webinar to learn how AI-powered innovations are helping IT leaders optimize their budgets and resources while leveling the playing field for all video users, whether they’re new to video or not.
Posted: 09 Feb 2021 | Premiered: Feb 9, 2021

Pexip

Pexip Video 4 - Webinar: Four key considerations for video conferencing
sponsored by Pexip
WEBCAST: Today’s workforce requires robust communications tools for sharing information and collaborating at any time, from anywhere. But when it comes to these tools, one size does not fit all. Access this webinar to join Frost & Sullivan Analyst Rob Arnold as he discusses 4 key considerations for selecting a video conferencing provider/partner.
Posted: 09 Feb 2021 | Premiered: Feb 9, 2021

Pexip

Learning a New Approach to Teaching in the Education Sector
sponsored by Shure Inc
RESOURCE: Educators and students have been significantly impacted by the spread of COVID-19. While most classes are remote, hybrid learning models are also an option – either way the focus remains on providing students and teachers with a safe, socially-distant but effective curriculum. Read this article to learn more about these changes.
Posted: 09 Feb 2021 | Published: 09 Feb 2021

Shure Inc

Breaking Down Video Conferencing Privacy And Security
sponsored by Pexip
PODCAST: More people are on video than ever before, but this huge increase has also brought increased security concerns. ‘Zoombombing’ and other video conferencing breaches are in the headlines, and enterprises are being called to ensure privacy and security for all users. Jump into this podcast to hear a breakdown of the subject in detail.
Posted: 08 Feb 2021 | Premiered: May 7, 2020

Pexip

How to Proactively Monitor and Troubleshoot Microsoft Teams Performance
sponsored by ThousandEyes
WEBCAST: Now that teams are more distributed than ever, collaboration platforms like Microsoft Teams have become key to remaining productive. How can you ensure your workers are getting the best end user experience from these key resources? Leverage this webinar to learn how you can gain end-to-end visibility of the service delivery path for Teams.
Posted: 25 Jan 2021 | Premiered: Jan 25, 2021


CallTower delivers an integrated Office 365 Microsoft Teams experience
sponsored by CallTower, Inc.
DATA SHEET: Bring your current voice services into the Microsoft Cloud through Direct Routing. By leveraging CallTower’s integrations, you’re able to unlock the full potential of your phone system. If you’re using Microsoft Teams, read this solution brief to explore features of this integration and browse hardware options.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

CallTower, Inc.

Calltower’S Native Teams Direct Routing With Contact Center Delivers A Full Turnkey Solution
sponsored by CallTower, Inc.
DATA SHEET: When it comes to unified communications, supported UCaaS, CCaaS (Contact-Center-as-a-Service) and collaboration for full communication enablement can all add up to critical success. Now, companies using Microsoft Teams can experience the full power of these services. Scan this data sheet for full details.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

CallTower, Inc.

Know Your Options Before Moving To The Cloud
sponsored by Mitel Networks, Inc
WHITE PAPER: Download this white paper for insider tips from analyst Zeus Karravala on how to choose the right cloud communications solution, as well as tips to help you navigate the transformation.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

Mitel Networks, Inc

UC Consulting and Implementation are Heating Up
sponsored by NWN Corporation
EGUIDE: The shift to remote work has left a lot of companies in a bind when it comes to unified communications. But in the same vein, it’s also opened up a lot of doors to advance UC strategies into the cloud. This, however, requires outside help. Jump into this expert guide to more on why UC consulting & implementation are heating up.
Posted: 04 Jan 2021 | Published: 31 Dec 2020

NWN Corporation

9 Most Useful UC Features in Business
sponsored by NWN Corporation
EGUIDE: When you examine your communications strategy, do you see a bevy of disparate, outdated technologies fighting each other for supremacy? Or are these technologies unified, making life easier for your workforce? In this comprehensive expert guide, explore 9 useful UC features designed to help businesses achieve their future goals.
Posted: 04 Jan 2021 | Published: 29 Dec 2020

NWN Corporation

UC: 6 Benefits for Business Productivity
sponsored by NWN Corporation
EGUIDE: In today’s unpredictable world, businesses must be ready to respond to challenges with confidence, and unified communications is the foundation of this response. By reading this expert guide, you can explore 6 tangible benefits of unifying your communications strategy to keep your business productive, agile and cost-effective.
Posted: 04 Jan 2021 | Published: 29 Dec 2020

NWN Corporation

RINGCENTRAL AIMBAN
sponsored by RingCentral
CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020

RingCentral

THE WORKING FROM HOME TOOLKIT
sponsored by RingCentral
WHITE PAPER: Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020

RingCentral

EVALUATING ENTERPRISE TELEPHONY FOR MICROSOFT TEAMS
sponsored by RingCentral
WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

RingCentral
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