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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging Reports
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Unified Communications: the key to prospering in the new working reality of Covid-19
sponsored by ComputerWeekly.com
EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

ComputerWeekly.com

Computer Weekly – 19 May 2020: Ocado makes the friendly workplace robot a reality
sponsored by ComputerWeekly.com
EGUIDE: In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
Posted: 23 Oct 2020 | Published: 23 Oct 2020

ComputerWeekly.com

Open for Business: Enabling True Collaboration Without Compromise
sponsored by Kingpin Comm. - 8X8
EBOOK: As network professionals know, the greatest inhibitor of productivity is complexity. With commerce, talent acquisition and now work all living online, organizations need a platform can support all of their communications efforts through just one vendor. Jump into this e-book to get a glimpse at what all-in-one communications can do.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Kingpin Comm. - 8X8

Connect Everywhere: Better Voice Communications for Microsoft Teams
sponsored by Kingpin Comm. - 8X8
EBOOK: Microsoft Teams has provided unprecedented communications capabilities for its over 75 million daily users, but organizations can still do more to support voice services for Teams. While business phones have not seen as much use, their critical role in communications cannot be ignored. Read this e-book to learn about Teams and voice integrations.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Kingpin Comm. - 8X8

Assess the Costs & Benefits of Microsoft Teams
sponsored by FourNet
ANALYST REPORT: Microsoft Teams has seen widespread adoption in the last 6 months. As such, it would be beneficial for organizations to view an evaluation of the potential financial impact of Teams as well as with customer interviews and surveys detailing their experiences using Teams. Now you can – view this Forrester report to see the findings.
Posted: 19 Oct 2020 | Published: 30 Apr 2019

FourNet

Electrolux Delivers the World’s Best Appliances with Premium Collaboration from BlueJeans
sponsored by Blue Jeans Network
CASE STUDY: Electrolux, a Swedish appliance manufacturing company with over 55,000 employees, required video-first communications to replace their hard-to-use legacy conferencing technology. In the end, they achieved greater bandwidth and a higher rate of satisfaction among end users. Read the full case study and to learn how they did it.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Blue Jeans Network

Booking.com’s Adaptive Workforce Brings Bluejeans to the Home Office
sponsored by Blue Jeans Network
CASE STUDY: For Booking.com, the pandemic forced an overnight move to remote work for over 26,000 employees across 198 offices and 70 countries. As a result, they were looking for UC & collaboration software that could deliver seamless meeting experiences as well as integrations for content sharing. Read this short case study to learn where they found it.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Blue Jeans Network

BlueJeans Meetings
sponsored by Blue Jeans Network
DATA SHEET: As virtual meetings continue to be one of the primary vehicles for communication and collaboration, BlueJeans Meetings, a collaboration platform by Verizon is providing a snapshot of recently released features that have the potential to boost meeting productivity and improve meeting security. View this data sheet to learn the details.
Posted: 16 Oct 2020 | Published: 16 Oct 2020

Blue Jeans Network

Removing Complexity: Managing a Microsoft Intelligent Communications Solution
sponsored by AudioCodes
WHITE PAPER: Microsoft Intelligent Communications has collaboration, but managing these platforms for a dynamic workforce can be challenging. Now, user lifecycles, devices and call quality can all be seen at a granular level – and with a remote workforce, this is invaluable. Scan this white paper to learn how AudioCodes may help to simplify UC.
Posted: 15 Oct 2020 | Published: 15 Oct 2020

AudioCodes

On the Journey to Microsoft Intelligent Communications
sponsored by AudioCodes
WHITE PAPER: If you’re one of the many organizations turning to apps like Microsoft Teams to help your employees stay connected and productive, check out this white paper to learn how you can get the most out of your collaboration tools with a holistic approach that strives to optimize your UCC experience.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

AudioCodes

Are Software SBCs Ready for the Cloud Era?
sponsored by AudioCodes
WHITE PAPER: In the telecommunications industry, one excellent use case for cloud-based technology currently attracting a lot of interest is virtual, or software, session border controllers (SBCs). Reduced CAPEX and OPEX, longer lifecycle and quick deployment are all benefits of software SBCs. Jump into this white paper to get a closer look.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

AudioCodes

Succeed in the Digital Era With Cloud Communications
sponsored by Zoom Video Communications
EBOOK: As businesses develop their infrastructure, it’s important that their communications architecture can match the scale of their growth. This is why unified communications in the cloud, or UCaaS, is ramping up in popularity – improved UX and manageability are among the many benefits of UCaaS. Go into this Frost & Sullivan e-book to learn more.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

Zoom Video Communications

Support Your Global Workforce with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.
Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

Zoom Video Communications

How to Collaborate Seamlessly with Lark
sponsored by Lark Technologies
RESOURCE: As the paradigm has now fully shifted to remote environments, organizations operating globally will need a communications platform that meets their needs – one that can translate documents with a single click and allow any participant in a video call to make edits. Sound appealing? Read this article to learn about Lark.
Posted: 13 Oct 2020 | Published: 13 Oct 2020

Lark Technologies

The 3 Biggest Reasons Why Remote Working Won't Go Away
sponsored by Lark Technologies
RESOURCE: We’ve all heard by this point that remote work will become much more popular if not required (by some companies) going forward. Other than the obvious reason (the global pandemic), why is this so? And how will collaboration evolve to meet expectations? Read this article to learn the other reasons why remote work isn’t going anywhere.
Posted: 13 Oct 2020 | Published: 13 Oct 2020

Lark Technologies

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
sponsored by Zoom Video Communications
RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.
Posted: 13 Oct 2020 | Published: 21 Apr 2020

Zoom Video Communications

Frontera Energy Runs Zoom Phone on Colombian PSTN & Consolidates Its Communications Tech Stack
sponsored by Zoom Video Communications
RESOURCE: Many organizations using legacy systems are coming to the harsh realization that their unified communications aren’t exactly ‘unified.’ Dispersed tools make digital transformation a greater challenge, but innovation has brought solutions. Click this article to download a case study about Zoom Phone for Frontera Energy in Colombia.
Posted: 09 Oct 2020 | Published: 19 Mar 2020

Zoom Video Communications

Connecting Remote Employees with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: As enterprises move to the cloud, there is a large push to consolidate communications services to make them more manageable and connected. This is multiplied by the fact that workforces are becoming increasingly mobile and need to be able to chat from anywhere. Watch this webcast to learn about how Zoom Phone addresses these challenges.
Posted: 08 Oct 2020 | Premiered: May 21, 2020

Zoom Video Communications

CT Text for Microsoft Teams
sponsored by CallTower, Inc.
DATA SHEET: There’s never been a better time to unify messaging as a part of your communications strategy. In the event that you or your employees don’t have access to video, you can now send and receive SMS messages with contacts in Outlook, Active Directory, SharePoint and Teams. View this data sheet to get more information.
Posted: 06 Oct 2020 | Published: 06 Oct 2020

CallTower, Inc.

Avaya IX Meetings
sponsored by Avaya
DATA SHEET: Today’s businesses are considering communications and collaboration platforms that deliver connectivity and integration via the cloud. And with the nature of work turning remote, more and more employees are collaborating using their own devices. Meet the challenge by immersing yourself in this data sheet about Avaya IX Meetings.
Posted: 06 Oct 2020 | Published: 30 Jun 2019

Avaya

Transforming Customer Experience Through Contact-Center-as-a-Service
sponsored by TATA Communications
WHITE PAPER: CX is set to overtake price and product as key brand differentiators. Enhancing the value of CX is essential to increasing customer lifetime value and retention, and now that enterprises are on their way to the cloud, CX must follow suit. Scan this white paper presented by Frost & Sullivan to get a glimpse of Contact-center-as-a-Service.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

TATA Communications

Tata Communications’ One-Stop Shop Met the Needs of Both Microsoft Office 365 And InstaCC Global™
sponsored by TATA Communications
CASE STUDY: Tata Communications was able to partner with Personiv, a premium outsourcing provider. Through this partnership, Personiv was able to adopt new-age technologies that granted employees superior enterprise-wide collaboration. As a result, they were able to digitally transform and grow. Dive into this case study to learn more.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

TATA Communications

Vega Global and Tata Communications Help Property Management Group Bring Far-Flung Asia Pacific Divisions Together Like Next-Door Neighbours
sponsored by TATA Communications
CASE STUDY: An Asia Pacific-based property management group needed to find a way to improve coordination between its far-flung divisions as well as cut down on the wasted time and excessive cost of frequent travel to face-to-face meetings. View this in-depth case study to get a look at how they were able to overcome these challenges.
Posted: 01 Oct 2020 | Published: 01 Oct 2020

TATA Communications

Avaya Spaces Demo: Hosting a Video Meeting
sponsored by Avaya
VIDEO: If your organization has recently integrated Avaya Spaces into its unified communications architecture, then you probably preparing to use it for videoconferencing. Help is here if you’ve gotten stuck trying to perform a certain function in a video meeting. Watch this short video for a demo on hosting meetings with Avaya Spaces.
Posted: 01 Oct 2020 | Premiered: 01 Oct 2020

Avaya

Avaya Spaces Immersive Meetings & Team Collaboration
sponsored by Avaya
DATA SHEET: Today’s communications platforms are gearing themselves toward a future of ‘always on.’ This means that collaboration tools need to work on any device at any location. But they also need to be simple enough not to give employees a UX headache. Most important, however, is security. Scan this data sheet to learn about Avaya Spaces.
Posted: 01 Oct 2020 | Published: 31 Aug 2020

Avaya
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