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ALSO CALLED: MTA Servers, Electronic Messaging Software, Messaging Servers, Electronic Messaging, Message Transfer Agent Servers
DEFINITION: This refers to a system where messages are exchanged with other computer users (or groups of users) via a communications network in electronic form.
Messaging Software Reports
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Top 10 Videoconferencing Platforms
sponsored by Lark Technologies
RESOURCE: The number of daily Zoom users increased 30x fold from 10 million to over 300 million as a result of the COVID-19 pandemic. However, the ceiling on Zoom at the moment is that it is a communication tool at the end of the day, instead of a workspace tool. In this Lark blog, uncover 10 products that they believe could be a good substitute for Zoom.
Posted: 16 Oct 2020 | Published: 16 Oct 2020

Lark Technologies

Native Teams Direct Routing
sponsored by CallTower, Inc.
EBOOK: CallTower was the first solution provider to deliver an integrated Office 365 Native Microsoft Teams experience with global calling plans, empowered by a 24/7/365 US-based client services team. Explore their Microsoft Team offerings in this eBook.
Posted: 07 Oct 2020 | Published: 07 Oct 2020

CallTower, Inc.

CT Text for Microsoft Teams
sponsored by CallTower, Inc.
DATA SHEET: There’s never been a better time to unify messaging as a part of your communications strategy. In the event that you or your employees don’t have access to video, you can now send and receive SMS messages with contacts in Outlook, Active Directory, SharePoint and Teams. View this data sheet to get more information.
Posted: 06 Oct 2020 | Published: 06 Oct 2020

CallTower, Inc.

CallTower’s Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

CallTower, Inc.

Critical Communication and Employee Safety
sponsored by Rave Mobile Safety
WHITE PAPER: Traditional communications channels ranging from email to intercom systems can be great, but they have serious flaws that might end up putting employees at risk. Download this evaluation kit to understand what capabilities your organization needs to look for in an effective communication and employee safety solution.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

Rave Mobile Safety

Avaya Spaces: The Race to the Digital Workplace Starts with Meetings and Chat
sponsored by Avaya
WHITE PAPER: Collaboration apps and communication apps have very little separating them, as these two progress further along their collision course. Yet despite the fact that these apps often have significant overlap, there’s a shockingly small number of vendors that offer a truly unified workplace experience. Read on to learn how Avaya Spaces bridges this gap.
Posted: 22 Sep 2020 | Published: 01 Feb 2020

Avaya

Avaya Workplace
sponsored by Avaya
WHITE PAPER: Customers and employees expect engagement on multiple channels and via multiple forms of media—meaning that the voice-only communication tools employed by many businesses are outdated. Check out Avaya Workplace to see how Avaya embeds communications directly into the various browsers, applications, and tools your employees use.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Avaya

Proven Practices for Tackling Workplace Challenges in a Post-Coronavirus World
sponsored by Rave Mobile Safety
WHITE PAPER: The severe public health crisis created by the coronavirus pandemic has brought with it an economic crisis. This guide explores some real-world examples of how businesses are both struggling and succeeding in the COVID-19 world. Access it now to see what proven practices you can use in your organization to address whatever obstacles may lie ahead.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Rave Mobile Safety

Modern Collaboration and Productivity in Work-from-Anywhere World
sponsored by Riverbed
WEBCAST: In this webcast, listen as Dante Malagrino from Riverbed and David Totten from Microsoft discuss the state of global enterprise collaboration and application delivery in a cloud-centric world.
Posted: 21 Aug 2020 | Premiered: Aug 21, 2020

Riverbed

Getting Collaboration Right: A Practical Guide to Moving to Microsoft Teams
sponsored by AudioCodes
WHITE PAPER: While unified communications remains current, collaboration is the new king. True enterprise collaboration brings the worlds of voice, video, messaging, document sharing and business application integration together into a single IT platform. In this white paper, learn how enterprises can successfully move their business Microsoft Teams
Posted: 14 Aug 2020 | Published: 14 Aug 2020

AudioCodes

Simplify How Employees Work Using Unified Communications and Collaboration
sponsored by Verizon
RESOURCE: To stay competitive in today’s accelerated business pace, organizations need better ways to communicate and collaborate. They need to support their remote and traveling workforce with even more services and tools. In this brief, learn how your organization can simplify how employees work using unified communications and collaboration.
Posted: 30 Jul 2020 | Published: 30 Jul 2020

Verizon

Communication is Key to Remote Work: Empower Your Virtual Employees and Unlock Your Team’s Potential
sponsored by Vonage
EBOOK: Cloud-based communications can help employees easily access and share information with each other and with customers—no matter where, or how, or on what device they choose to work. In this e-book, explore diverse examples of how companies are moving forward to enable employees to seamlessly work from home with the help of unified communications.
Posted: 17 Jun 2020 | Published: 17 Jun 2020

Vonage

Cloud Performance and Security to Work Anywhere
sponsored by NWN Corporation
DATA SHEET: NWN’s OfficeAnywhere offers a complete and integrated suite of managed unified communications and collaboration services that enable digital workplaces that meet your current and future needs. Download this solution brief to learn more about OfficeAnywhere and the key capabilities it offers.
Posted: 17 Jun 2020 | Published: 17 Jun 2020

NWN Corporation

Office Anywhere
sponsored by NWN Corporation
DATA SHEET: As organizations adapt to transformations in how they work and collaborate a new challenge unveils itself: how to integrate all modes of communication into an easy, consistent experience. In this data sheet, learn how NWN’s complete unified communication and next-gen collaboration platform can help to address these needs.
Posted: 12 Jun 2020 | Published: 12 Jun 2020

NWN Corporation

Top Considerations When Moving to a Unified Communications Solution
sponsored by Fuze
VIDEO: In this video, Art Schoeller from Forrester Research details the top 5 considerations businesses should make when moving from a legacy communications system to a unified communications provider, as well as how to know when it’s the right time to move business systems to the cloud.
Posted: 27 May 2020 | Premiered: 27 May 2020

Fuze

Video Series: Understanding Today’s Unified Communications Landscape
sponsored by Fuze
VIDEO: Unified communications has gone through a number of definitions over the years. However, it can now be simplified into 3 major buckets, including calling, meeting and messaging. In the case of UCaaS, these are delivered as a service on the public cloud. In this video, Art Schoeller from Forrester Research discusses today’s UCaaS landscape.
Posted: 26 May 2020 | Premiered: 26 May 2020

Fuze

Enhancing Communications During Social Distancing
sponsored by Motorola, Inc.
WHITE PAPER: Whether you work in a small boutique or a large office complex, two-way radio can provide instant communication between individuals and teams across your whole facility. In this white paper, learn everything you need to know about two-way radio.
Posted: 22 May 2020 | Published: 22 May 2020

Motorola, Inc.

2020 Research Report: Unified Communications and Collaboration
sponsored by Fuze
ANALYST REPORT: The market for an integrated UCC platform is growing as the functionality becomes more seamless. In this 2020 Aragon Research Globe for Unified Communications and Collaboration, compare 15 major providers.
Posted: 21 May 2020 | Published: 16 Apr 2020

Fuze

8x8 Video Meetings
sponsored by 8x8, Inc.
RESOURCE: 8x8, Zoom and GoToMeeting all offer video meeting capabilities, which have become essential for remote work. In this chart, see how their free & premium versions compare, including max number of participants per meeting and time limit per meeting.
Posted: 12 May 2020 | Published: 12 May 2020

8x8, Inc.

The Benefits from a Single Unified Collaboration Platform
sponsored by Redcentric Solutions Ltd
RESOURCE: On average, employees use 4 communication applications. This requires a lot of switching back and forth to accomplish certain tasks. Having a single unified collaboration platform can help streamline communications by allowing quick access to cloud calling, messaging and meetings. Download this infographic to explore more benefits.
Posted: 08 May 2020 | Published: 08 May 2020

Redcentric Solutions Ltd

Comparing Top UCaaS Vendors
sponsored by 8x8, Inc.
ANALYST REPORT: This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 08 May 2020 | Published: 30 Jul 2019

8x8, Inc.

Assess a Combined VoIP and Unified Communications Framework
sponsored by SearchUnifiedCommunications.com
EGUIDE: This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
Posted: 05 May 2020 | Published: 05 May 2020

SearchUnifiedCommunications.com

Communication Matters: How Employee Empowerment Impacts Brand Experience
sponsored by RingCentral
EBOOK: While there are many steps to making CX goals possible, unified communications and collaboration helps retailers connect with customers on a new level. In this e-book, uncover 5 communications experiences that illustrate how a UCC strategy can create an effortless employee experience that allows your team to better serve shoppers.
Posted: 28 Apr 2020 | Published: 28 Apr 2020

RingCentral

Migrating from a Premises-Based PBX to the Cloud: The Tide Has Turned
sponsored by RingCentral
WHITE PAPER: Industry watchers and pundits all agree that in the cloud-versus-premises PBX debate, the cloud has won. Organizations of all sizes and across all verticals are choosing cloud-based unified communications for bringing together voice, text, messaging, video, conferencing, meetings, and more. In this white paper, explore the many benefits of UCaaS.
Posted: 27 Apr 2020 | Published: 27 Apr 2020

RingCentral

Vendor Comparison Report: Unified Communications as a Service
sponsored by RingCentral
ANALYST REPORT: This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like RingCentral, 8x8, Fuze and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 17 Apr 2020 | Published: 30 Jul 2019

RingCentral
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