CRM Software Reports

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results
sponsored by InsideView
WHITE PAPER: Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world.
Posted: 26 Aug 2009 | Published: 26 Aug 2009

InsideView

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
WHITE PAPER: This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
Posted: 25 Aug 2009 | Published: 28 Jun 2007

Microsoft

More Than a Vision: SAP's Perfect Plant in the Chemical Industry
sponsored by SAP America, Inc.
WHITE PAPER: Find out what ARC has to say about SAP's progress towards turning the "perfect plant vision" into reality by leveraging the chemical industry value network. SAP is also well-aligned with ARC's thought leadership models related to collaborative manufacturing Management.
Posted: 07 Aug 2009 | Published: 07 Aug 2009

SAP America, Inc.

Infor CRM Epiphany for Insurance
sponsored by Infor CRM
BROCHURE: The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
Posted: 28 Jul 2009 | Published: 01 Jul 2009

Infor CRM

Infor CRM Epiphany for Hospitality
sponsored by Infor CRM
BROCHURE: Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
Posted: 28 Jul 2009 | Published: 01 Jul 2009

Infor CRM

Infor CRM Epiphany For Consumer Products
sponsored by Infor CRM
BROCHURE: Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.
Posted: 28 Jul 2009 | Published: 01 Jul 2009

Infor CRM

Infor CRM Interaction Advisor
sponsored by Infor CRM
PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

Infor CRM

NIBCO, INC: Integrating Inbound Sales Order Automation
sponsored by Esker Inc.
CASE STUDY: In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.
Posted: 10 Jul 2009 | Published: 10 Jul 2009

Esker Inc.

Enhancing the Customer Experience with Loyalty Management
sponsored by SAP America, Inc.
WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business
sponsored by RunE2E
PRESENTATION TRANSCRIPT: In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.
Posted: 16 Mar 2009 | Published: 16 Mar 2009

RunE2E

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style
sponsored by Aplicor
EBOOK: In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Aplicor

Case Study: Inland Custom Publishing Group
sponsored by Pitney Bowes Business Insight
CASE STUDY: With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight

Full Spectrum Customer Data Integration (CDI) Solutions
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Accurate customer information is essential to business success. It provides customer insight, informs decisions and drives strategy. Managed effectively, this information allows organizations to improve customer retention and increase the value of individual customers. This white paper covers the necessity of a customer data integration program.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight

Managing Your Data Assets
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information!
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Pitney Bowes Business Insight

Is JD Edwards EnterpriseOne Right for Your Business?
sponsored by Oracle Corporation
WEBCAST: View this Webcast to learn why the new transformation of JD Edwards applications can integrate your manufacturing strategies to improve your competitiveness and overall performance.
Posted: 14 Nov 2008 | Premiered: Dec 3, 2008, 12:00 EST (17:00 GMT)

Oracle Corporation

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency
sponsored by EMC Corporation
CASE STUDY: For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.
Posted: 16 Jun 2008 | Published: 01 Jul 2005

EMC Corporation

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices
sponsored by Oracle Corporation
WHITE PAPER: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
Posted: 02 Jun 2008 | Published: 01 Mar 2008

Oracle Corporation

HP - rp5700 Point of Sale System
sponsored by Hewlett Packard Enterprise
DATA SHEET: The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.
Posted: 18 Mar 2008 | Published: 01 Aug 2008

Hewlett Packard Enterprise

Taking On-Demand CRM Integration to the Next Level
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: 08 Nov 2007 | Published: 01 Sep 2007

Oracle Corporation

Microsoft Dynamics CRM 3.0
sponsored by Microsoft
SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.
Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

Microsoft

Oracle Siebel CRM on Demand Analytics Demo
sponsored by Oracle Corporation
WEBCAST: Predictive analysis can allow your company to make better business decisions, faster. Attend this Webcast to learn how you can gain a competitive edge with real-time Oracle Siebel CRM On Demand Analytics.
Posted: 30 May 2007 | Premiered: May 30, 2007

Oracle Corporation

Why CRM? The Business Case for Customer Relationship Management
sponsored by Oracle Corporation
WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction.
Posted: 02 Mar 2007 | Published: 01 Jul 2006

Oracle Corporation

Case Study: Salesforce.com and BakBone Software, Inc.
sponsored by Salesforce.com
CASE STUDY: This case study documents an important paradigm shift now underway in the enterprise software industry and we can expect more companies to follow the Salesforce. com lead.
Posted: 04 Oct 2006 | Published: 04 Oct 2006

Salesforce.com

Salesforce.com: Success on Demand
sponsored by Salesforce.com
PRODUCT LITERATURE: The proven leader in on-demand customer relationship management (CRM), salesforce.com makes businesses more successful.
Posted: 04 Oct 2006 | Published: 01 Oct 2006

Salesforce.com