Five Keys to Your CRM Success

Five Keys to Your CRM Success

Cover
Gartner estimates that enterprises that deploy CRM strategies will return at least 25% better financial metrics than those that don't by the year 2010. How can your organization achieve this goal? This white paper presents five key steps to developing a customer-centric approach for every aspect of business. Read this white paper to learn a five step methodology that will help small and midsize businesses (SMBs) greatly increase their odds for success.

Find out how to:

  • Extend the depth and breadth of your customer relationships.
  • Reduce delivery channel costs that create barriers to entry.
  • Reinforce the brand.
  • Create customer satisfaction and loyalty.
Vendor:
Salesforce.com
Posted:
Oct 4, 2006
Published:
Oct 1, 2006
Format:
PDF
Type:
White Paper
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