All Research Sponsored By:Pitney Bowes Business Insight

The myth of the carrier discount
EBOOK: 40% or more of the total cost of a shipment is made up of extra fees, accessorials, or surcharges charged by the carriers. However, when retailers are budgeting shipping costs, they tend to not factor in these fees and only consider the base rates and volume discounts. Access this e-book to learn how to best combat these challenges.
Posted: 30 Sep 2022 | Published: 30 Sep 2022


Pitney Bowes Video
WEBCAST: Watch this webinar to hear from industry experts as they offer in-depth insights into the current state of e-commerce and returns, challenges that retailers are facing such as meeting customer preferences, rising volumes, and higher costs, and learn what organizations can do to combat this.
Posted: 21 Sep 2022 | Premiered: Sep 20, 2022


Charting Your Journey To Cross-Border Sales A Strategic Maturity Model
EBOOK: For retailers looking to grow, cross-border ecommerce has emerged as an opportunity. This e-book overviews the cross-border maturity model, which features 6 stages. To learn which stage your company may inhabit and for guidance about how to progress, read on.
Posted: 16 Sep 2022 | Published: 16 Sep 2022


Order Experience Index
ANALYST REPORT: These days, retail experiences go beyond just placing an order and awaiting its arrival. Customers now have higher expectations for shipping, delivery, and unboxing—all of which can impact overall satisfaction. Access this Order Index Report to discover more about importance of positive order experiences.
Posted: 16 Sep 2022 | Published: 16 Sep 2022


The E-Commerce Seller’s Guide
EBOOK: Today, customer behavior can be finnicky in what is still a time of uncertainty. However, what is certain is that efficient shipping can add to a positive customer experience, especially when provided with an accurate delivery date. Access this e-book to discover insights into these facts and the current e-commerce consumer market.
Posted: 14 Sep 2022 | Published: 14 Sep 2022


The Five Must-Have Capabilities for Unbeatable Customer Care
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

The State of Data Quality Today: An Information Difference Research Study
ANALYST REPORT: This paper brings an in-depth look at the results of this survey and tries to clearly define and measure the state of data quality. Read this paper to learn what 193 respondents who completed the survey from all around the world had to say about the state of data quality.
Posted: 31 Aug 2009 | Published: 31 Aug 2009

Avoiding Data Quality Failure: Identifying Data Quality
PRESENTATION TRANSCRIPT: This presentation transcript features speaker Evan Levy, partner and co-founder of Baseline Consulting, a professional services firm concentrating on enterprise data issues. This discussion is about data quality and some of the challenges and pitfalls that are seen during data quality implementation.
Posted: 05 May 2009 | Published: 03 Mar 2008

Case Study: Inland Custom Publishing Group
CASE STUDY: With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Full Spectrum Customer Data Integration (CDI) Solutions
WHITE PAPER: Accurate customer information is essential to business success. It provides customer insight, informs decisions and drives strategy. Managed effectively, this information allows organizations to improve customer retention and increase the value of individual customers. This white paper covers the necessity of a customer data integration program.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Managing Your Data Assets
WHITE PAPER: Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information!
Posted: 09 Mar 2009 | Published: 09 Mar 2009

MapXTreme Java Edition Data Sheet
DATA SHEET: MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
Posted: 17 Mar 2008 | Published: 01 Jan 2007