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Wireless CRM Reports
Security case study: Improving your network visibility
sponsored by Gigamon
VIDEO: This case study introduces a new security approach used by the University of Glasgow, a renowned academic institution, which improves network visibility and security without adding on expensive appliances. View now to learn how to detect and remedy infected endpoints, among other solutions.
Posted: 13 Apr 2015 | Premiered: 25 Feb 2015


App Refactoring Update: Who's New to the Landscape?
sponsored by StarMobile
WHITE PAPER: In this e-guide, Gabe Knuth surveys the current app refactoring market, and examines how one company figures into the big picture. Click here to read on about app refactoring services today.
Posted: 12 Aug 2015 | Published: 12 Aug 2015


A New User's Guide: Optimizing Your Video Network Performance
sponsored by Vyopta
EBOOK: In order to optimize your video network performance in UC/video environments, you need the right analytics tools for your enterprise. This e-book discusses several solutions and key insights for those enterprises new to video collaboration analytics (such as how to optimize diverse, multi-vendor video networks).
Posted: 03 Aug 2015 | Published: 03 Aug 2015


The Service Cloud in Action: Empower Call Center Teams and Customers
sponsored by Oracle Corporation
VIDEO: This video shows the many ways in which service clouds can assist in providing a complete customer service management approach across both assisted and self-service channels. Learn how cloud services can ensure your customers find the right answers quickly, wherever they are, and how you can better equip your customer support team.
Posted: 15 Sep 2015 | Premiered: 03 Jun 2015

Oracle Corporation

The Impact of Store Networks and WiFi on Customer Experience
sponsored by Earthlink.
WHITE PAPER: This 2015 research study on mobile customer experience examines the survey of over 100 retailers regarding their readiness in key WAN, wireless, and security initiatives. Read on here to identify the impact of WiFi and associate mobile on retailers.
Posted: 18 Sep 2015 | Published: 18 Sep 2015


The Changing Face of Unified Communications
sponsored by NEC
WHITE PAPER: This white paper looks at the emerging technologies for UC as a result of the cloud and how that will impact your enterprise and your workforce.
Posted: 01 Jul 2015 | Published: 01 Jul 2015


Measuring Mobile: How to Quantify the Success of Your Mobile Initiative
sponsored by Kony
WHITE PAPER: In this white paper, find formulas for deriving the ROI of your mobile programs both in terms of customer engagement and operational efficiency.
Posted: 29 Apr 2015 | Published: 29 Apr 2015


Reaching More Clients with Video-Enabled UC
sponsored by Zoom Video Communications
WHITE PAPER: In this white paper, John Slater, Partner and Capital Financing Team Leader at Focus Investment Banking, examines how videoconferencing transformed the daily operations at his organization. Read on now to accelerate interaction and business-friendly communications with your clients.
Posted: 14 Sep 2015 | Published: 14 Sep 2015

Zoom Video Communications

A Quick Peek at the Salesforce App
sponsored by
WHITE PAPER: You've heard of Salesforce—but is it the right CRM solution for your organization? This resource provides an introduction to the benefits and capabilities of the Salesforce mobile app for those who are interested, but not quite ready for a free trial.
Posted: 03 Jun 2015 | Published: 03 Jun 2015

New CRM Technologies Bring Sales Success to Businesses
sponsored by
EGUIDE: In this eGuide, you'll learn how an emergency response software seller tied a new CRM platform to its inventory and back end systems. In addition, read on to discover how tablets for business are improving both sales and CEM efforts.
Posted: 30 Jun 2015 | Published: 30 Jun 2015
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