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Wireless CRMReports
 
Channel Engagement is in the Hands of Consumers
sponsored by SDL
WHITE PAPER: Learn how you should approach your content strategy to accommodate the mobile generation's demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Channels Are Irrelevant
sponsored by SDL
RESEARCH CONTENT: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Setting a Strategic Agenda for the 'Upwardly Mobile' Enterprise
sponsored by IBM
WHITE PAPER: If your organization doesn't have a well-defined mobile strategy, you're not alone. Read this paper for tips from IBM.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

IBM

IDC White Paper: Using Digital Customer Experience for Business Growth and Innovation
sponsored by Genesys
WHITE PAPER: Get this white paper now and learn how to differentiate digital customer care, vital recommendations for designing your digital customer care strategy, and steps taken by leading-edge organizations to deliver exceptional digital customer experiences.
Posted: 16 Sep 2014 | Published: 31 May 2014

Genesys

Infographic: New Expectations for Customer Service Workers
sponsored by IBM
RESOURCE: This infographic offers insight into the new expectations for customer service representatives and retail workers in order to better connect with customers and provide richer experiences.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IBM

Best Practices for Mobile Device Management
sponsored by IBM
WHITE PAPER: Are you ready to learn your ABCs? The ABCs of mobile device management (MDM), that is! View this whitepaper to find out more!
Posted: 04 Sep 2014 | Published: 05 Aug 2013

IBM

Enabling devices and device management for your mobility/BYOD program
sponsored by Dell Software
WHITE PAPER: Read this white paper to learn how to support employees with the best devices to increase flexibility, productivity and job satisfaction. Get tips on how to reduce IT complexity as you manage a wider variety of devices, operating systems and user needs. Also, find out how Dell devices and Enterprise Mobility Management can help.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Dell Software

Aerohive Enterprise Video
sponsored by Aerohive Networks
WEBCAST: There are plenty of reasons why access to wi-fi is becoming more essential to the workplace, but it can be difficult to meet the growing networking expectations as well as cut costs.
Posted: 10 Sep 2014 | Premiered: Sep 10, 2014

Aerohive Networks

Employee Flexibility: The New Way to Work
sponsored by Unify
WEBCAST: There's a lot of different technologies being employed in the world today, and each one of them requires us to interract with the corporate network in a different way. This had lead IT teams to struggle with compatibility issues as well as security risks.
Posted: 19 Sep 2014 | Premiered: Sep 19, 2014

Unify

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company
 
 
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