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Wireless CRMReports
 
Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Genesys

A Rugged Notebook for the Mobile Workforce
sponsored by Dell, Inc.
WEBCAST: This exclusive video examines a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Dell, Inc.

Enterprise Mobility: Going Beyond BYOD
sponsored by CA Technologies.
WEBCAST: In this exclusive webcast, industry guru Jack Madden takes an in-depth look at how your organization can bring your enterprise mobility management to the level you need it to be in order to thrive in today's business world. Tune in now to find out what simple changes you can make to dramatically improve worker productivity and efficiency.
Posted: 03 Jun 2014 | Premiered: Jun 3, 2014

CA Technologies.

Whitney Bouck & Argyle Conversation
sponsored by Box
WHITE PAPER: The following Argyle Conversations white paper joins Whitney Bouck, SVP of Global Marketing and GM for Box as she speaks towards the importance of integrating IT early for mobile technology adoption. Also hear about the many ways Box helps clients with their own initiatives, making mobile implementation easier, faster, and more successful.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

Box

Infographic: New Expectations for Customer Service Workers
sponsored by IBM
RESOURCE: This infographic offers insight into the new expectations for customer service representatives and retail workers in order to better connect with customers and provide richer experiences.
Posted: 08 Aug 2014 | Published: 08 Aug 2014

IBM

Virtual Mobile Infrastructure (VMI): Like VDI but for Mobile Devices
sponsored by Raytheon Trusted Computer Solutions
WHITE PAPER: This exclusive resource discusses the impact that the rise of BYOD has had on enterprise security, how the industry is responding, and what your organization can do to avoid the common pitfalls.
Posted: 27 May 2014 | Published: 27 May 2014

Raytheon Trusted Computer Solutions

The New Advantages in BES10: What the Latest Update (v10.2) Delivers
sponsored by BlackBerry
DATA SHEET: As BYOD and workforce mobility continue to gain traction in today's business world, a unified platform for managing a robust set of devices, applications, and content accross multiple operating systems is a must-have.  This exclusive paper takes a look at one platform that may solve your mobility worries.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry

Are You Asking the Right Questions?
sponsored by Hewlett-Packard Company
WHITE PAPER: Make sure you're asking your IT staff the right questions about the latest data management, analytics, big data and cloud technologies.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett-Packard Company

Case Study: Staying connected in wind, rain and mud
sponsored by Dell, Inc.
WHITE PAPER: This exclusive resource examines how a government organization embraced a "rugged" notebook solution that is built to endure the rough conditions that your mobile workforce will face out in the field.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Dell, Inc.

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor
 
 
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