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Improve Your Customer Experience and Call Center with Mobile Applications
sponsored by Genesys
WHITE PAPER: Many organizations still treat mobile channels the same as traditional channels. As a result, they have yet to reap the full benefits of mobility. Ensure that doesn't happen to your company by reading this informative white paper on integrating mobile applications into your customer service and contact center operations.
Posted: 02 Jun 2014 | Published: 02 Jun 2014

Genesys

Balance End User Satisfaction and Business Productivity: Making the case for COPE
sponsored by BlackBerry
WHITE PAPER: BYOD and other mobility trends have been taking the business world by storm, but the problem for IT professionals is the same throughout:  How can we balance security and user privacy?
Posted: 21 Aug 2014 | Published: 21 Aug 2014

BlackBerry

Mobile Workspaces Infographic
sponsored by Citrix
WHITE PAPER: This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
Posted: 08 May 2014 | Published: 08 May 2014

Citrix

Channel Engagement is in the Hands of Consumers
sponsored by SDL
WHITE PAPER: Learn how you should approach your content strategy to accommodate the mobile generation's demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Smart enterprise mobility solutions are powered by Smart Containerization™
sponsored by CA Technologies.
WHITE PAPER: This informative white paper examines a technique called containerization, which allows you to keep enterprise data segregated in its own "container" so that you can apply security policies without affecting any data that isn't work related.
Posted: 04 Jun 2014 | Published: 04 Jun 2014

CA Technologies.

Boosting Customer Loyalty and Bottom Line Results - Putting Customer Experience First in Your Contact Centre
sponsored by Genesys
WHITE PAPER: Customer experience management (CEM) is coming to the forefront as one of the best ways to differentiate your organization. This white paper explores key elements of the customer experience (CX) and how to achieve better CEM while improving operational effectiveness and driving down costs.
Posted: 30 May 2014 | Published: 30 May 2014

Genesys

A Rugged Notebook for Extreme Conditions
sponsored by Dell, Inc.
WHITE PAPER: This exclusive paper examines a rugged notebook solution that is built to endure even the roughest of field conditions.
Posted: 18 Jun 2014 | Published: 13 Jun 2014

Dell, Inc.

Unisphere Research: SHARE and GUIDE SHARE EUROPE Mobile Computing Survey
sponsored by IBM
WHITE PAPER: This exclusive white paper takes an in-depth look at the effects that today's mobile devices can have on a corporate IT environment, discussing common problems that you will run into and what your organization can do to easily overcome them.
Posted: 14 Jul 2014 | Published: 14 Jul 2014

IBM

Vendor Comparison for Enterprise Mobility Management Suites
sponsored by IBM
WHITE PAPER: EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices.
Posted: 25 Aug 2014 | Published: 25 Aug 2014

IBM

How to Handle the Mobile Revolution
sponsored by bigtincan information
WHITE PAPER: This exclusive paper discusses a mobile tool that allows you to distribute secure, relevant content, documents and information to a vast number of users on smart mobile devices, HTML5 capable web browsers, and traditional desktop or laptop computers.
Posted: 02 May 2014 | Published: 02 May 2014

bigtincan information
 
 
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