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How to manage a mobile phone fleet
sponsored by ComputerWeekly.com
WHITE PAPER: The expectations, working methods and tools used by employees in all organisations haveĀ changed as a result of advances in communications technologies.
Posted: 25 Oct 2011 | Published: 24 Nov 2010

ComputerWeekly.com

BYOD in the Enterprise: A Guide for CIOS
sponsored by ZixCorp
WHITE PAPER: This exclusive resource discusses key policy considerations for CIOs who want to design and launch a successful BYOD program.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

ZixCorp

Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: In this white paper, learn why taking a holistic approach to digital channels in the contact center can help you deliver consistent, seamless, personalized experiences across all customer channels.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Genesys

10 Tips for Moving Social Media and Mobile Marketing out of Silos
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

Forbes: The Secret Sauce of Oracle's Commercial Success
sponsored by Oracle Corporation
WHITE PAPER: In this brief, yet informative resource, discover how a cloud-based customer relationship management (CRM) platform empowers sales teams with actionable insights, real-time information, and analytical capabilities.
Posted: 25 Oct 2013 | Published: 10 Sep 2013

Oracle Corporation

Digital Transformation: Getting in Shape for the Digital World
sponsored by Apigee Europe LTD
WHITE PAPER: Mobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

Apigee Europe LTD

CRM Solutions For The Finance And Insurance Industries
sponsored by SAP America, Inc.
WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
Posted: 28 Mar 2012 | Published: 14 Feb 2011

SAP America, Inc.

The new business of technology: extend, transact and optimize
sponsored by IBM
WHITE PAPER: New opportunities for engagement bring with them new requirements for IT workloads and system structures. This resource outlines a three-part approach for extending SOA principles to outside business engagements: extending applications, processes and services, transacting with integrity, scale and speed, and optimizing business operations.
Posted: 17 May 2013 | Published: 31 Jul 2012

IBM

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center
sponsored by Avaya
WHITE PAPER: This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge.
Posted: 19 Jun 2013 | Published: 31 Dec 2012

Avaya

Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to betterĀ understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 31 Dec 2010

SAP America, Inc.
 
 
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