All resources sponsored by:

Mitel Networks Limited

1 - 25 of 27 Matches
Mass Notification Systems Deliver Fast and Reliable Alerts
sponsored by Mitel Networks Limited
WHITE PAPER:Inside, learn how Mitel Mass Notification is an award-winning intelligent customer and employee notification solution that enables faster delivery and acknowledgment of vital information across a wide range of channels and devices to key stakeholders and targeted groups.
Posted: 10 Aug 2017 | Published: 10 Aug 2017
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The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO:Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017
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Unified Communications Tools Vendor Comparison Report
sponsored by Mitel Networks Limited
RESEARCH CONTENT:Unified communications (UC) tools are intended to improve user productivity and enhance business processes that relate to communications and collaboration. But which tool is right for you? This Gartner Research report evaluates 9 vendors of enterprise UC tools that are intended for on-premises deployment.
Posted: 09 Aug 2017 | Published: 19 Jul 2017
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Guide to Finding a New Phone System For Small to Medium Businesses
sponsored by Mitel Networks Limited
WHITE PAPER:This guide provides 7 steps that will help you find the right phone communications for your SMB.
Posted: 09 May 2017 | Published: 31 Jan 2017
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Guide to Finding a New Phone System For Large Enterprises
sponsored by Mitel Networks Limited
WHITE PAPER:This guide provides 7 steps that will help you find the right phone communications for your large business.
Posted: 08 May 2017 | Published: 31 Jan 2017
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Seamless Communications and Collaboration
sponsored by Mitel Networks Limited
WHITE PAPER:In this white paper, learn the positive effects embedded communications are having on the mobile workforce.
Posted: 07 Apr 2017 | Published: 30 Dec 2016
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Mobile Enterprise 2020: 8 Ways Mobility will Transform Communications for Business
sponsored by Mitel Networks Limited
WHITE PAPER:In this white paper, top mobility influencers tell the 8 ways mobility will transform communications.
Posted: 14 Mar 2017 | Published: 31 Dec 2015
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How Cloud Communications is Opening Up Possibilities (and Floor Space)
sponsored by Mitel Networks Limited
WHITE PAPER:In this white paper, discover a comparison between cloud and on-premises based communications.
Posted: 13 Mar 2017 | Published: 31 Aug 2015
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10 Trends Impacting Your Contact Center & How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER:Engaged consumers buy 90% more, spend 60% more, and are 5x more likely to pledge loyalty. Creating an optimal experience will affect how your customers view your business. If you're successful, you'll earn their loyalty. If you're not, they're gone. Inside, discover 10 contact center trends to turn into loyalty-building, profitable opportunities.
Posted: 09 Mar 2017 | Published: 09 Mar 2017
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Communications Services and the Hospitality Industry
sponsored by Mitel Networks Limited
VIDEO:When you're a company as large and globally spread out as Hyatt, picking the right communications partner can be a tricky task. Access this brief video to learn how Hyatt chose Mitel as its communications partner based on cost efficiency, ease of use, and ease of mobility.
Posted: 30 Jan 2017 | Premiered: 30 Jan 2017
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Are Your Communications Tools up to Snuff?
sponsored by Mitel Networks Limited
RESOURCE:Do you have the right communications tools to keep everyone productive in your organization? Take this quiz to see how your setup measures up in key areas of concern.
Posted: 30 Jan 2017 | Published: 30 Jan 2017
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5 Must-Ask Questions When Choosing a UCC Vendor
sponsored by Mitel Networks Limited
WEBCAST:The benefits of UCC are well established, but like any other technology, it's essential to know what to look for in UCC solutions prior to implementation. Discover 5 must-ask questions when choosing your UCC vendor.
Posted: 27 Jan 2017 | Premiered: Jul 25, 2016
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The Hidden Costs of Neglecting Your SMB Phone System
sponsored by Mitel Networks Limited
EBOOK:Today's business phone systems are designed to eliminate the financial and operational challenges posed by older systems. Access this e-book to uncover the hidden costs of neglecting your phone system and what you should be looking for in a modern phone enterprise phone system.
Posted: 26 Jan 2017 | Published: 26 Jan 2017
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How BSN Sports Ensured Collaboration with Cloud-based Communication
sponsored by Mitel Networks Limited
CASE STUDY:Access this case study to find out how Mitel helped BSN Sports enable its employees to coordinate and collaborate from diverse locations with effective cloud-based communications solutions.
Posted: 25 Jan 2017 | Published: 25 Jan 2017
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5 Must-Ask Questions when Choosing a Unified Communications Vendor
sponsored by Mitel Networks Limited
WHITE PAPER:Not all unified communications and collaboration products (UCC) are equally effective in delivering the flexibility and integration your employees need to thrive. Uncover the 5 questions you should be asking when evaluating UCC vendors to ensure that you achieve the best ROI possible.
Posted: 25 Jan 2017 | Published: 25 Jan 2017
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10 Trends Impacting Your Contact Center & How to Profit From Them
sponsored by Mitel Networks Limited
WHITE PAPER:Engaged consumers buy 90% more frequently and spend 60% more per transaction. Your ability to create the best customer experience determines how your customers view your business – and how much you profit. Discover the top 10 trends impacting your customer experience, and how you can turn them into loyalty-building profitable opportunities.
Posted: 24 Jan 2017 | Published: 24 Jan 2017
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The Merger of Cloud and Communications Providers
sponsored by Mitel Networks Limited
EGUIDE:Find out why one tech organization thinks off-premises adoption relies upon the integration of communication and the cloud, and learn about a provider merger that created a cloud communications powerhouse.
Posted: 13 Jun 2016 | Published: 03 Jun 2016
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Why Multichannel Customer Service is the New Mandate
sponsored by Mitel Networks Limited
EGUIDE:In this e-guide, learn how JetBlue Airways and QVC Network are leveraging Voice over Internet Protocol (VoIP) and multichannel tactics to help mitigate customer complaints.
Posted: 07 Apr 2016 | Published: 05 Apr 2016
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The Drivers Behind Contact Center Technology Upgrades
sponsored by Mitel Networks Limited
EGUIDE:This expert guide discusses how the cloud and Simple Internet Protocol (SIP) are driving contact center technology upgrades and transformations. In addition, learn why siloed and legacy systems stall good customer service, and where CRM apps should fit into an overall contact center strategy.
Posted: 07 Apr 2016 | Published: 05 Apr 2016
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How Cloud Communications Is Opening up Possibilities (And Floor Space)
sponsored by Mitel Networks Limited
WHITE PAPER:This resource discusses how some IT pros are able to clear out old server rooms by embracing the cloud, particularly cloud communications. While the network landscape is undergoing a radical transformation, make sure your organization is getting all of the critical benefits.
Posted: 07 Apr 2016 | Published: 07 Apr 2016
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How to Drive Revenue and Increase Loyalty Through Customer Experience
sponsored by Mitel Networks Limited
RESOURCE:78% of consumers today trust peer recommendations with social media as a key driver. The way we communicate with each other has evolved, but what about the way your business communicates with your customers? In this infographic, discover how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
Posted: 06 Apr 2016 | Published: 03 Sep 2015
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What Changing Mobile Communications Mean for Your Business
sponsored by Mitel Networks Limited
WHITE PAPER:In this TechTarget white paper, learn how to prepare your business for mobile communications with a mobile-centric strategy that encompasses collaboration, customer experience and future technology like IoT and machine-to-machine communications.
Posted: 10 Apr 2017 | Published: 30 Dec 2016
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Delivering a Digital Customer Experience for Today's Mobile Consumer
sponsored by Mitel Networks Limited
WHITE PAPER:Customer experience is a key differentiator in today's ultra-competitive environment. To have a competitive advantage, your company needs to have flexible interaction with your customers. Learn 7 steps for creating a successful digital customer experience.
Posted: 07 Apr 2017 | Published: 07 Apr 2017
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Defining the Mobile Cloud
sponsored by Mitel Networks Limited
EBOOK:The mobile cloud offers many benefits, in providing access to mission-critical real time communication services and apps. However, an understanding of the mobile cloud is not entirely clear across the enterprise ecosystem. Download this e-Book to understand what the mobile cloud is, how it works, and the benefits it can bring to your business.
Posted: 06 Apr 2017 | Published: 06 Apr 2017
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Seamless Communications and Collaboration for the Connected Mobile Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER:From this white paper, discover how you can achieve seamless, real-time mobile collaboration in your enterprise. Read on to learn how to leverage existing business apps, embedded real-time communications, and collaboration to boost the agility of your connected mobile enterprise.
Posted: 12 Apr 2016 | Published: 12 Apr 2016
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