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Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite
sponsored by Global Knowledge
WHITE PAPER: In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya.
Posted: 29 Oct 2013 | Published: 29 Oct 2013

Global Knowledge

Network Evolution University: Realizing the Benefits of Enterprise UC&C
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT: This virtual seminar focuses on how changing workforce practices are influencing unified communication strategies, how today's cloud UC services can serve businesses, and how your employees can communicate and collaborate effectively individually and in teams whether in the office, remote, or on the road.
Posted: 11 Jun 2013 | Premiered: 11 Jun 2013

SearchUnifiedCommunications.com

CallPilot Manager - Server Settings Link
sponsored by Global Knowledge
WHITE PAPER: One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!
Posted: 07 May 2013 | Published: 19 Apr 2013

Global Knowledge

Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

SearchSecurity.com

Password Change Service - Avaya CallPilot
sponsored by Global Knowledge
WHITE PAPER: Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.
Posted: 29 Mar 2013 | Published: 20 Mar 2013

Global Knowledge

Role-Based Access Control in Avaya Aura
sponsored by Global Knowledge
WHITE PAPER: Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
Posted: 15 Mar 2013 | Published: 15 Mar 2013

Global Knowledge

Unifying Avaya Aura Messaging
sponsored by Global Knowledge
WHITE PAPER: Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Posted: 13 Mar 2013 | Published: 13 Mar 2013

Global Knowledge

The Tipping Point: Top Unified Communications Issues for 2012
sponsored by SearchSecurity.com
EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores the top five unified communications issues organizations today are facing and how they will affect the transformation and evolution of UC for the better.
Posted: 10 Dec 2012 | Published: 10 Dec 2012

SearchSecurity.com

Collaboration Architecture: Final Considerations to Sealing the Deal
sponsored by SearchSecurity.com
EGUIDE: Get help building a successful collaboration architecture with the help of this E-Guide from SearchUnifiedCommunications.com.
Posted: 26 Oct 2012 | Published: 26 Oct 2012

SearchSecurity.com

The Social Collaboration Revolution: Keeping Your Dispersed Enterprise Connected
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the market drivers for unified communications and collaboration in the dispersed workplace and details a technology that has set its sights on revolutionizing the world of social collaboration.
Posted: 26 Oct 2012 | Published: 26 Oct 2012

SearchSecurity.com

UC Strategies and the Evolving Cloud
sponsored by SearchSecurity.com
EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit.
Posted: 01 Oct 2012 | Published: 01 Oct 2012

SearchSecurity.com

Beyond the Boardroom: Innovative Uses of TelePresence
sponsored by Cisco
WHITE PAPER: Access this brief resource to uncover a list of use cases for telepresence beyond the traditional boardroom setting.
Posted: 23 Jan 2014 | Published: 31 Dec 2012

Cisco

Beyond Converged Networks: Driving User Productivity through Unified
sponsored by IBM
WHITE PAPER: Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. This webcast explains it for you.
Posted: 28 Nov 2013 | Published: 01 Apr 2007

IBM

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Enable Unified Communications with BlackBerry Mobile Voice System & BlackBerry Enterprise Instant Messaging
sponsored by BlackBerry
WEBCAST: This exclusive resource examines how your organization can enable unified communications in your mobile environment to increase collaboration and drive innovation.
Posted: 14 Nov 2013 | Premiered: Nov 14, 2013

BlackBerry

Microsoft Lync: Product Guide
sponsored by Microsoft_Insight
WHITE PAPER: Access this white paper to explore Microsoft Lync 2013's latest features, including more intuitive and efficient tools to enable always-connected communications for your business needs in productivity and collaboration.
Posted: 11 Nov 2013 | Published: 30 Nov 2012

Microsoft_Insight

Complete the Microsoft® Lync™ Experience with Jabra Devices: Datasheet
sponsored by Insight and Jabra
WHITE PAPER: Access this resource for a wider offering of mobile communications devices that are optimized for Microsoft Lync, and with automated, remote, and voice/audio quality features, your business can achieve full productivity and efficiency.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Insight and Jabra

The Software-Defined Data Center: Creating DC-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.
Posted: 18 Sep 2013 | Published: 30 Jun 2013

Avaya

Alleviate Data Center Pain Points That Come From Network Bottlenecks
sponsored by Avaya
WHITE PAPER: This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow.
Posted: 11 Sep 2013 | Published: 31 Aug 2012

Avaya

Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013

Avaya

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

Sangoma Session Border Controllers: SBC Series
sponsored by Sangoma Technologies
WHITE PAPER: Sangoma has introduced the most cost-effective, easiest to provision and easiest to manage line of enterprise SBCs on the market. The three available options offer maximum flexibility when selecting a solution.
Posted: 30 May 2013 | Published: 30 May 2013

Sangoma Technologies

Mobile Unified Communications and Collaboration (UCC) on BlackBerry 10
sponsored by BlackBerry
WEBCAST: This presentation will introduce you to the solutions that BlackBerry® 10 offers for unified communications and collaborations, and how they can help your organization stay more connected than ever before. Dive in to learn more.
Posted: 26 Apr 2013 | Premiered: Apr 26, 2013

BlackBerry

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM
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