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Unified Messaging Systems Reports
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Network Quality of Service: A Bandwidth Boost for Multi-location Company Communications
sponsored by Vonage
RESOURCE: Learn about SD-WAN for UCaaS and evaluate the criteria that best suits your business goals to help increase your bandwidth.
Posted: 29 Sep 2017 | Published: 01 Sep 2017

Vonage

What do Financial Service Customers want from a Contract Center
sponsored by Five9
WHITE PAPER: In this research report, 995 survey respondents reveal how contact center technology plays an important role in their experience and how they choose their financial institutions.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

9 Reasons to Make the Move to a Cloud Contact Center
sponsored by Five9
WHITE PAPER: Discover the 9 reasons to make the switch to a cloud contact center. Learn how the cloud allows you to reduce hardware costs, speed deployment, enable agents to work remotely, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

Realizing the Promise of Scale in the Cloud
sponsored by West UC
WHITE PAPER: In this white paper, find out how healthcare organizations depend on UCaaS to provide up-to-date technology and deliver productivity benefits to improve customer satisfaction.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

West UC

Secure Cloud Faxing for Highly Regulated Industries
sponsored by J2 Cloud Services
WHITE PAPER: In this white paper, learn how you can seamlessly implement a cloud fax model without impacting functionality and security – all while gaining a better understanding of the traits to consider when selecting a cloud fax vendor.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

J2 Cloud Services

Metrics for Success: How does your UC&C stack up?
sponsored by Vyopta
RESOURCE: In this resource, find out how your UC&C strategies compare to competitors and learn how to leverage key performance indicators (KPIs) to bring your monitoring, voice, video, and messaging tools into a single view to track your success.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

Vyopta

Driving Voice and Video Usage with Skype for Business
sponsored by Vyopta
RESOURCE: In this resource, learn how to make the transition to new UC strategies - like Skype for Business - without impacting security and customer satisfaction.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

Vyopta

Why Traditional Fax Technology is Bad for Business
sponsored by J2 Cloud Services
WHITE PAPER: In this white paper, learn how cloud faxing is a safe, secure, and simple data transmission process that requires no expensive hardware or software updates.
Posted: 11 Sep 2017 | Published: 08 Sep 2017

J2 Cloud Services

The Total Economic Impact of the Advanced Collaboration with Mezzanine
sponsored by AVI-SPL
RESEARCH CONTENT: This report evaluates the potential financial impact of advanced collaboration with Mezzanine.
Posted: 11 Sep 2017 | Published: 28 Feb 2017

AVI-SPL

Intelligent Solutions For Smart, Connected Manufacturing
sponsored by Motorola, Inc.
EBOOK: This guide showcases how you can improve safety, drive efficiency, and increase productivity with a team communications platform that enables seamless collaboration and rapid response to incidents. Read on to take hold of technologies like 3D printing and IoT to unlock competitive differentiation, safely.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Motorola, Inc.

Whiteboarding: Extending the Benefits of Virtual Collaboration
sponsored by LogMeIn Rescue Lens
EGUIDE: How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.
Posted: 13 Mar 2017 | Published: 10 Mar 2017

LogMeIn Rescue Lens

Understanding Your Unified Messaging Choices
sponsored by AVST
WHITE PAPER: There is no single best deployment method for Unified Messaging (UM), with every customer having a different set of needs and requirements. Access this white paper to explore the different types of Unified Messaging and learn which one best fits your needs.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

AVST

Healthcare Collaboration Platform Can Unite Employees and Patient Data
sponsored by AVST
EGUIDE: Learn how physicians, nurses and other patient case workers can use collaborative platform GigJam to virtually meet with each other and seamlessly interact with data.
Posted: 16 Feb 2017 | Published: 16 Feb 2017

AVST

Picking Your Best Path to VoIP
sponsored by Avaya CenturyLink
RESOURCE: Changing voice systems is not a trivial matter. Determine which is the right VoIP migration path your organization—cloud-based hosted VoIP or premises-based SIP trunking. Read on to learn when to consider SIP trunking over hosted VoIP (and vice versa) based on your long-term plans.
Posted: 07 Jul 2016 | Published: 07 Mar 2016

Avaya CenturyLink

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink

Don't Run A 21st Century Business With 20th Century Phones
sponsored by Avaya CenturyLink
RESOURCE: Explore the top 5 business benefits you will receive by making the switch to VoIP from PBX—fulfilling the need for higher performance standards, simpler network operations, and seamless incorporation of new communications apps. Read on to see why you should consider VoIP.
Posted: 07 Jul 2016 | Published: 22 Apr 2016

Avaya CenturyLink

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya TSG
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

SMBs Transform Contact Center, Customer Experience with Collaborative UC
sponsored by Avaya TSG
DATA SHEET: Empower your organization with the feature-rich functionality and scalability of cloud. Discover how to mobilize your workforce, thereby producing a seamless customer and patient experience, by leveraging a unified communications platform that unites telephony, messaging, conferencing, ACD, video and UC.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

Avaya TSG

Utah State University Realizes Big Savings by Upgrading to VoIP
sponsored by Avaya CenturyLink
CASE STUDY: Learn how to save your organization thousands of dollars by upgrading older TDM systems to VoIP—recovering productive hours from IT staff to put toward new initiatives. Integrate VoIP into your modern digital infrastructure to unify communications and mobilize your workforce for even greater productivity.
Posted: 05 Jul 2016 | Published: 16 May 2016

Avaya CenturyLink

Why Moving to VoIP Makes Business Sense (and Produces Cents)
sponsored by Avaya CenturyLink
RESOURCE: Discover the top 3 things you need to know to succeed with VoIP today—including how to avoid the money drain of legacy PBXs—as well as the risks and rewards VoIP affords. Access this post to improve employee productivity and reduce communications costs by increasing network capacity.
Posted: 05 Jul 2016 | Published: 24 May 2016

Avaya CenturyLink

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.

Analyzing WAN Congestion in UC & Converged Environments
sponsored by NetScout Systems, Inc.
WEBCAST: In this webcast, you will learn how to analyze and mitigate WAN congestion in your UC and converged communications environments via a service platform. View now to access a network application monitoring platform that will allow you to visualize link performance, identify service quality degradation, and more.
Posted: 04 Dec 2015 | Premiered: Dec 4, 2015

NetScout Systems, Inc.

Global Technology Innovator Assures Unified Communications Services Performance
sponsored by NetScout Systems, Inc.
CASE STUDY: In this white paper, learn how you can foster effective internal communication and collaboration, and optimize environments with voice and video monitoring.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: This white paper discusses building real-time visibility into the performance of calls and other collaborative media sessions by analyzing all network traffic, enabling fast triage for voice and video issues.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.
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