Outsourcing White Papers

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Feb 10, 2012

Business of Information Technology > Business Processes >
Outsourcing
ALSO CALLED: Strategic Sourcing DEFINITION: Insourcing is a business practice in which work that would otherwise have been contracted out is performed in house. Insourcing often involves bringing in specialists to fill temporary needs or training existing personnel to perform tasks that would otherwise have been outsourced. An example is the use of in-house engineers to write technical manuals for equipment they have designed, rather than sending … Definition continues below.
Outsourcing White Papers (View All Report Types)
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Evaluating cloud-based file transfer services sponsored by IBM WHITE PAPER: If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider. Posted: 27 Jan 2012 \| Published: 27 Jan 2012 TOPICS: B2B \| Cloud Computing \| Data Security \| File Sharing Protocols \| File Transfer Protocols \| Outsourcing

Business Opportunity with CloudMail and Collaboration sponsored by CSC WHITE PAPER: Migrating their in-house email systems to the cloud is an option many businesses are actively pursuing. Discover how choosing a cloud-based email and collaboration suite can help your organization address costs, mobility, scalability, and more. Posted: 26 Jan 2012 \| Published: 26 Jan 2012 TOPICS: Cloud Computing \| Collaboration \| Document Management \| Email \| Email Management \| Outsourcing \| Software as a Service

Transformative Benefits of Cloud sponsored by SunGard Availability Services WHITE PAPER: IaaS adoption is skyrocketing. Discover 8 reasons why organizations are migrating to an IaaS environment, and the many benefits they stand to gain from cloud computing. Plus, learn about 4 considerations to keep in mind if your company is preparing to take the plunge. Posted: 26 Jan 2012 \| Published: 26 Jan 2012 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Infrastructure as a Service (IaaS) \| Outsourcing

Enterprise Cloud Services for Manufacturing sponsored by SunGard Availability Services WHITE PAPER: To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure. Posted: 23 Jan 2012 \| Published: 23 Jan 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Security \| Infrastructure as a Service (IaaS) \| Outsourcing \| Private Cloud

Cloud Security Insights for IT Strategic Planning sponsored by Intel WHITE PAPER: This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Security \| Infrastructure Management \| Outsourcing \| Private Cloud

Achieve Your Vision for Growth: Credit Services for EMEA sponsored by Hewlett-Packard Limited WHITE PAPER: Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services. Posted: 09 Jan 2012 \| Published: 09 Jan 2012 TOPICS: Business Management \| Business Process Outsourcing \| Business Service Management \| Data Center Management \| Outsourcing

Winning with Managed Services: How to Facilitate Rapid, Lean Growth, with Professional Services Automation sponsored by ConnectWise WHITE PAPER: This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: IT Management \| IT Management Services \| Outsourcing \| Professional Services Automation Software \| Professional Services Industries

Sharpen your focus on core business goals: Business Process Outsourcing sponsored by Hewlett-Packard Limited WHITE PAPER: Read this paper to learn about HP's extensive Business Process Outsourcing offerings. Posted: 05 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Business Process Management \| Business Process Management Software \| Outsourcing

2011 AUG Compensation & Operations Survey Results sponsored by Advent Software, Inc WHITE PAPER: Access this white paper for survey results that discuss asset and revenue growth in the financial industry. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Business Process Management \| Financial Management \| Financial Metrics \| Financial Reporting \| Financial Services Industry \| Outsourcing \| Portfolio Management (Finance) \| Regulatory Compliance

Tackling the five greatest challenges of cloud service sprawl sponsored by CA Technologies. WHITE PAPER: The increased use of outsourcing and cloud computing coupled with the rising complexity of internal services have all made the ability to manage IT services—both those provided in-house and outsourced—central to business success. Inside this white paper, learn how to effectively manage IT services for optimal business support. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| Metrics \| Outsourcing \| Service Level Management \| SLA \| SLA Management Services

CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: IT Services \| Outsourcing

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

IT pay and recruitment report: Software houses and consultants sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Management \| IT Services \| Outsourcing

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Services \| Outsourcing

SAP Managed Services Survey Findings sponsored by ComputerWeekly.com WHITE PAPER: During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Outsourcing \| SAP (Product)

Further IT Spending Cuts Likely in Europe's Public Sector sponsored by ComputerWeekly.com WHITE PAPER: The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Government Agencies (non-U.S.) \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Service Management \| Outsourcing

Gartner: Top trends in network outsourcing 2011 sponsored by ComputerWeekly.com WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| Outsourcing

CW+: PA Consulting: Customer-supplier relationships in the cloud sponsored by ComputerWeekly.com WHITE PAPER: Organisations need to start getting to grips with imminent changes to the supplier landscape; that way, they will be ready to move if and when the time is right. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Outsourcing \| Supplier Management \| Supplier Relationship Management

Are businesses taking chances when it comes to managing outsourcing risk? sponsored by ComputerWeekly.com WHITE PAPER: Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| Outsourcing

How to choose between in-house and outsourced SAP managed services sponsored by ComputerWeekly.com WHITE PAPER: In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Business Consulting Services \| Outsourcing

CW+: Special report on Accenture sponsored by ComputerWeekly.com WHITE PAPER: When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Outsourcing \| Systems Integration \| Systems Integration Services

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

The coming of the cloud corporation - Accenture Outlook sponsored by BMC-Accenture WHITE PAPER: Cloud computing is a hot topic of discussion in the IT world, and many companies are wondering what effects this technology will have on their IT environments. This white paper examines recent claims about cloud computing and makes predictions for the future. Posted: 15 Aug 2011 \| Published: 15 Aug 2011 TOPICS: Cloud Computing \| Cloud Management \| Hybrid clouds \| Outsourcing \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors sponsored by Advent Software, Inc WHITE PAPER: In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. Posted: 10 Aug 2009 \| Published: 10 Aug 2009 TOPICS: Budgeting \| Financial Applications Software \| Financial Services Industry \| Investments \| Outsourcing \| Reporting Software \| Systems Management

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OUTSOURCING DEFINITION (continued): … the work to an outside technical writing firm. In this example, the engineers might have to take technical writing courses at a local college, university, or trade school before being able to complete the task successfully. Other challenges of insourcing include the possible purchase of additional hardware and/or software that is scalable and energy-efficient enough to deliver an adequate return on investment (ROI).Insourcing can be viewed as outsourcing as seen from the opposite side. For example, a company based in Japan might open a plant in the United States for the purpose of employing American …
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