Outsourcing White Papers

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Jun 20, 2013

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Outsourcing
ALSO CALLED: Strategic Sourcing DEFINITION: Insourcing is a business practice in which work that would otherwise have been contracted out is performed in house. Insourcing often involves bringing in specialists to fill temporary needs or training existing personnel to perform tasks that would otherwise have been outsourced. An example is the use of in-house engineers to write technical manuals for equipment they have designed, rather than sending … Definition continues below.
Outsourcing White Papers (View All Report Types)
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CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 23 Nov 2010 TOPICS: IT Services \| Outsourcing

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 25 Jan 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 15 Jul 2010 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

IT pay and recruitment report: Software houses and consultants sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. Posted: 24 Oct 2011 \| Published: 25 Jan 2011 TOPICS: IT Management \| IT Services \| Outsourcing

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 26 Jan 2011 TOPICS: IT Services \| Outsourcing

SAP Managed Services Survey Findings sponsored by ComputerWeekly.com WHITE PAPER: During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. Posted: 24 Oct 2011 \| Published: 05 Jul 2010 TOPICS: Outsourcing \| SAP (Product)

Further IT Spending Cuts Likely in Europe's Public Sector sponsored by ComputerWeekly.com WHITE PAPER: The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October. Posted: 24 Oct 2011 \| Published: 05 Jul 2010 TOPICS: Government Agencies (non-U.S.) \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Service Management \| Outsourcing

Gartner: Top trends in network outsourcing 2011 sponsored by ComputerWeekly.com WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew. Posted: 21 Oct 2011 \| Published: 02 Feb 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| Outsourcing

CW+: PA Consulting: Customer-supplier relationships in the cloud sponsored by ComputerWeekly.com WHITE PAPER: Organisations need to start getting to grips with imminent changes to the supplier landscape; that way, they will be ready to move if and when the time is right. Posted: 21 Oct 2011 \| Published: 05 Aug 2010 TOPICS: Outsourcing \| Supplier Management \| Supplier Relationship Management

Are businesses taking chances when it comes to managing outsourcing risk? sponsored by ComputerWeekly.com WHITE PAPER: Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. Posted: 21 Oct 2011 \| Published: 08 Dec 2010 TOPICS: IT Outsourcing Services \| IT Service Management \| Outsourcing

How to choose between in-house and outsourced SAP managed services sponsored by ComputerWeekly.com WHITE PAPER: In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions. Posted: 21 Oct 2011 \| Published: 09 Dec 2010 TOPICS: Business Consulting Services \| Outsourcing

CW+: Special report on Accenture sponsored by ComputerWeekly.com WHITE PAPER: When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. Posted: 21 Oct 2011 \| Published: 16 Aug 2010 TOPICS: Outsourcing \| Systems Integration \| Systems Integration Services

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Dec 2010 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

Going the MSSP Route: Understanding Total Cost of Ownership Issues sponsored by Dell SecureWorks WHITE PAPER: This white paper is designed to help IT professionals understand how best to analyze and evaluate the benefits of working with an MSSP organization in a critical context understood and appreciated by both IT and non-IT managers: Total Cost of Ownership (TCO). Posted: 23 Nov 2010 \| Published: 23 Nov 2010 TOPICS: Cost Benefit Analysis \| Managed Security Services \| Managed Security Services Providers \| Outsourcing \| Security Best Practices \| Security Infrastructure \| Security Management \| TCO

Cloud Security Insights for IT Strategic Planning sponsored by Intel WHITE PAPER: This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Security \| Infrastructure Management \| Outsourcing \| Private Cloud

Seven Things to Look for in a Colocation Provider sponsored by SAVVIS WHITE PAPER: According to a recent study, the use of colocation and services is increasing dramatically, yet there are many differences between colocation providers which IT pros should be aware of. Access this resource to discover 7 things you should look for when selecting a colocation provider Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Capacity Planning \| IT Management \| IT Management Services \| Network Configuration Management \| Network Management \| Outsourcing \| Systems Management

5 things your Development Teams should be doing now sponsored by CollabNet WHITE PAPER: In this ever-changing world of software development, it's critical to keep up with technologies, methodologies and trends. In this paper, find five tested and proven software development practices your team should be utilizing to accelerate software delivery. Posted: 11 Nov 2011 \| Published: 08 Nov 2011 TOPICS: Application Development \| Application Life-Cycle Management \| Cloud Computing \| Outsourcing \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management

Manage the transition to cloud and focus on the business sponsored by Fujitsu America, Inc. WHITE PAPER: The switch to cloud computing is not as simple as it seems and must be handled carefully in order to minimize disruptions to normal business processes. Access this exclusive resource to learn how to engineer a smooth transition to the cloud and integrate with traditional IT systems. Posted: 07 Nov 2011 \| Published: 04 Nov 2011 TOPICS: Change Management \| Cloud Computing \| Cloud Management \| Hybrid clouds \| Outsourcing \| Private Cloud

Letting go: the key to Migrating apps to the cloud sponsored by Fujitsu America, Inc. WHITE PAPER: To reap the full benefits of application outsourcing and cloud computing, organizations have to manage their application portfolio more effectively and designate which applications can be moved to the cloud. Access this exclusive resource to learn how moving your applications to the cloud can generate significant savings for your company. Posted: 07 Nov 2011 \| Published: 04 Nov 2011 TOPICS: Application Outsourcing \| Application Portfolio Management \| Applications Management \| Cloud Computing \| Outsourcing \| Software Licensing

Offshoring ETL Development in EPM projects sponsored by Hexaware Technologies WHITE PAPER: In this white paper, discover the benefits of off-shoring and the challenges that stand in the way of a successful outsourced project. Posted: 01 Nov 2011 \| Published: 31 Oct 2011 TOPICS: Data Acquisition Hardware \| ETL (Software) \| Offshore Outsourcing \| Outsourcing \| Performance Testing \| Project Management

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America sponsored by Dell, Inc. and Intel® WHITE PAPER: More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries. Posted: 02 Sep 2011 \| Published: 01 Jul 2011 TOPICS: Business Process Automation \| Data Center Design \| Data Center Management \| Data Centers \| Green Data Center \| Grid Computing \| Outsourcing

Cisco Unified Communications: New Deployment Models for Communications and Collaboration sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper examines the differences between the options and show you how Cisco Unified Communications and Collaboration solutions give you the flexibility to determine the best option for your business. Posted: 27 Jul 2011 \| Published: 27 Jul 2011 TOPICS: Call Center Services \| Collaboration \| Collaborative Applications Software \| Network Architectures \| Network Convergence \| Network Infrastructure \| Network Management \| Outsourcing

Why Third Party Data Storage Maintenance is Right for You sponsored by MSDI WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization. Posted: 07 Jul 2011 \| Published: 07 Jul 2011 TOPICS: Budgeting \| IT Management \| IT Outsourcing Services \| Maintenance Contracts \| Outsourcing \| SLA \| SLA Management Services

How to Choose a Managed Network Services Provider: 6 Best Practices to Ensure a Thorough Evaluation sponsored by MegaPath Inc. WHITE PAPER: It's important for organizations to reevaluate their network management approach every so often. This paper discusses a new option for you to consider as it introduces outsourced network management and uncovers the many benefits it provides. Posted: 20 May 2011 \| Published: 19 May 2011 TOPICS: Network Management \| Network Management Services \| Network Performance \| Network Security \| Networking \| Outsourcing

Colocation Versus Managed Hosting sponsored by Internap WHITE PAPER: Access this resource guide to determine the differences between colocation and managed hosting when it comes to outsourcing for your organization. Posted: 29 Apr 2011 \| Published: 28 Apr 2011 TOPICS: Application Development \| Cloud Computing \| Management Change \| Networking \| Outsourcing \| Physical Security \| Recruiting Services

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OUTSOURCING DEFINITION (continued): … the work to an outside technical writing firm. In this example, the engineers might have to take technical writing courses at a local college, university, or trade school before being able to complete the task successfully. Other challenges of insourcing include the possible purchase of additional hardware and/or software that is scalable and energy-efficient enough to deliver an adequate return on investment (ROI).Insourcing can be viewed as outsourcing as seen from the opposite side. For example, a company based in Japan might open a plant in the United States for the purpose of employing American …
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