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Interactive Shopping

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Interactive Shopping White Papers (View All Report Types)
The Future of Authentication for Online Services
sponsored by SafeNet, Inc.
WHITE PAPER: In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
Posted: 02 Nov 2009 | Published: 02 Nov 2009

SafeNet, Inc.

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007

Silverpop Systems Inc. an IBM Company

Internet Trust Marks: Building Confidence and Profit Online
sponsored by Symantec Website Security Solutions
WHITE PAPER: This paper examines how recent trends in Internet trust marks can help restore confidence in online shopping, and as concluded by at least one recent study, even induce those who do shop to spend more.
Posted: 14 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions

Keep Your Customers Safe from Phishing
sponsored by Symantec Website Security Solutions
WHITE PAPER: This brief white paper presents one possible solution to the problem of phishing and helps you ensure the safety of your customers' data.
Posted: 20 Mar 2015 | Published: 31 Dec 2013

Symantec Website Security Solutions

Cyber Threats to Online Shopping Cheer
sponsored by Neustar
WHITE PAPER: Learn how to protect your brand and stay online during high-volume occasions. See statistics on current online shopping trends and discover how to stop fraudulent actors before they can damage your organization.
Posted: 03 Oct 2016 | Published: 31 Dec 2016


Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Enterprise

The 10 Best Practices for Performance Management
sponsored by Gomez
WHITE PAPER: Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.
Posted: 03 Aug 2009 | Published: 03 Aug 2009


IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011


How Extended Validation SSL Brings Confidence to Online Sales and Transactions
sponsored by Symantec Website Security Solutions
WHITE PAPER: This white paper discusses the importance of increasing customer confidence in the security of online business transactions, and introduces Symantec Extended Validation SSL Certificates as a potential solution to this challenge.
Posted: 15 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions

Retail Website Performance- Consumer Reaction to a Poor Online Shopping Experience
sponsored by Akamai Technologies
WHITE PAPER: Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.
Posted: 07 Mar 2008 | Published: 01 Jun 2006

Akamai Technologies
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