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Interactive Shopping

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Interactive Shopping White Papers (View All Report Types)
 
The Future of Retail Customer Experience
sponsored by [24]7
WHITE PAPER: 71% of in-store shoppers who use smartphones say the device is more important than the in-store experience. Uncover the future of retail shopping with 5 key predictions based on current trends and the changing perception of shopping experiences for you to consider.
Posted: 28 Jul 2016 | Published: 28 Jul 2016

[24]7

One Click Away: Where Does the Data Come From?
sponsored by LANSA
WHITE PAPER: Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

LANSA

The Future of Authentication for Online Services
sponsored by SafeNet, Inc.
WHITE PAPER: In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
Posted: 02 Nov 2009 | Published: 02 Nov 2009

SafeNet, Inc.

Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Enterprise

The 10 Best Practices for Performance Management
sponsored by Gomez
WHITE PAPER: Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever.
Posted: 03 Aug 2009 | Published: 03 Aug 2009

Gomez

Internet Trust Marks: Building Confidence and Profit Online
sponsored by Symantec Website Security Solutions
WHITE PAPER: This paper examines how recent trends in Internet trust marks can help restore confidence in online shopping, and as concluded by at least one recent study, even induce those who do shop to spend more.
Posted: 14 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions

Retail Website Performance- Consumer Reaction to a Poor Online Shopping Experience
sponsored by Akamai Technologies
WHITE PAPER: Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.
Posted: 07 Mar 2008 | Published: 01 Jun 2006

Akamai Technologies

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

Keep Your Customers Safe from Phishing
sponsored by Symantec Website Security Solutions
WHITE PAPER: This brief white paper presents one possible solution to the problem of phishing and helps you ensure the safety of your customers' data.
Posted: 20 Mar 2015 | Published: 31 Dec 2013

Symantec Website Security Solutions

How Extended Validation SSL Brings Confidence to Online Sales and Transactions
sponsored by Symantec Website Security Solutions
WHITE PAPER: This white paper discusses the importance of increasing customer confidence in the security of online business transactions, and introduces Symantec Extended Validation SSL Certificates as a potential solution to this challenge.
Posted: 15 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions
 
 
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