This case study looks at the relationship between Virgin Media and a leading infrastructure vendor. Learn how they are delivering the best experience to the customers by working together to provide a faster broadband in order to connect with family, friends, and work without limits.
Read this white paper that details a solution that provides the ability to reach and connect people wherever they live or work and to deliver information-voice, video or data-at high speeds in real time.
LTE evolution is more than a move to a new technology. It encompasses a shift in the service provider’s business model to a more sustainable and profitable one. Read this presentation transcript to learn more!Trackback URL
DPI-based solutions provide business intelligence, service control and bandwidth management by inspecting packet header information to determine the application, source, destination and other data for each packet. Read this whitepaper to learn how mobile providers can create service packages that prioritize traffic based on these important factors.
Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
Access this resource to learn the benefits and results of a next generation set of service management tools. You'll learn how these tools provide a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short.
Access the following ebook to learn about an additional service offering you can sell to your clients that allows you to become part of their internal support team. Read on to learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
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