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Instant Messaging

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ALSO CALLED: IM (Instant Messaging), Instant Messaging (Communications)
DEFINITION: Instant messaging, often shortened to simply "IM" or "IMing," is the exchange of text messages through a a software application in real-time. Generally included in the IM software is the ability to easily see whether a chosen friend, co-worker or "buddy" is online and connected through the selected service. Instant messaging differs from ordinary e-mail in the immediacy of the message exchange and  … 
Definition continues below.
Instant Messaging White Papers (View All Report Types)
1 - 25 of 45 Matches Previous Page  |  Next Page
A Small Business Guide to Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems.
Posted: 16 May 2013 | Published: 30 Dec 2011

Channel Transformation Alliance

Making Sense of Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER: This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation.
Posted: 16 May 2013 | Published: 16 May 2013

Channel Transformation Alliance

IP Telephony TCO for the SME: Think Beyond Equipment Cost
sponsored by Channel Transformation Alliance
WHITE PAPER: This Aberdeen Group report unveils the results of a survey on IP telephony (IPT) usage in small-to-midsize-enterprises (SMEs). View now to uncover the initial and recurring costs of IPT and learn which system SMEs are benefitting from most when it comes to systems complexity and TCO.
Posted: 14 May 2013 | Published: 31 Dec 2012

Channel Transformation Alliance

Microsoft® Lync® Server 2010 on DellTM Systems
sponsored by Dell and Microsoft
WHITE PAPER: This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
Posted: 12 Apr 2013 | Published: 12 Apr 2013

Dell and Microsoft

HP Enterprise Cloud Services − Unified Communications Microsoft Lync At-A-Glance: Exceptional Reliability, Scalability, and Security
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover details of an enterprise-grade, hosted unified communications (UC) solution built on Microsoft Lync that offers your organizations the best features and benefits of UC without the high upfront investment or headache of hosting in-house.
Posted: 04 Apr 2013 | Published: 29 Jun 2012

Hewlett-Packard Company

HP Enterprise Cloud Services – Messaging At-A-Glance: Reducing Costs, Increasing Flexibility
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover details about HP's Enterprise Cloud Services – Messaging how can help you boost profits, guarantee high availability, and much more!
Posted: 02 Apr 2013 | Published: 28 Sep 2012

Hewlett-Packard Company

Enterprise Cloud Services − Unified Communications Avaya Aura At-A-Glance: Exceptional Reliability, Scalability, and Security
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover details of an enterprise-grade hosted unified communications solution that enables a distributed system based on SIP to provide multiple benefits throughout your organization.
Posted: 02 Apr 2013 | Published: 29 Jun 2012

Hewlett-Packard Company

Meet the Demands of the Modern Enterprise with Next-Gen Telephony
sponsored by Microsoft
WHITE PAPER: Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization.
Posted: 30 Nov 2012 | Published: 04 Nov 2010

Microsoft

The True Economic Impact of Unified Communications
sponsored by Microsoft
WHITE PAPER: This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities
Posted: 28 Nov 2012 | Published: 30 Nov 2010

Microsoft

Results Are In: Lync Capabilities Evaluation
sponsored by Microsoft
WHITE PAPER: This evaluation of Microsoft Lync 2010, an enterprise-grade unified communications (UC) platform, explores why the latest product affords Microsoft what it needs to compete and win in the battle for the enterprise UC market share. Read now to learn how Lync fared when tested in-depth on multiple factors.
Posted: 28 Nov 2012 | Published: 25 Jan 2011

Microsoft

The Future of Email Is Social
sponsored by IBM
WHITE PAPER: Uncover the current state of email, the perceived and real problems that surround its use, and how social collaboration tools combined with email can revolutionise the collaboration and communications capabilities in your organisation.
Posted: 08 Aug 2012 | Published: 29 Feb 2012

IBM

Using Mobile Services to Boost Collaboration
sponsored by Microsoft
WHITE PAPER: This whitepaper explores in depth how you can plan, deploy, and monitor mobility in your enterprise with Microsoft Lync Server.
Posted: 27 Mar 2012 | Published: 30 Dec 2011

Microsoft

The Lync Server Dial Plan: An Introduction to Preparing for Implementation
sponsored by Global Knowledge
WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
Posted: 29 Sep 2011 | Published: 29 Sep 2011

Global Knowledge

ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Managing a Remote Workforce: Proven Practices from Successful Leaders
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Access this report from research and advisory firm Work Design Collaborative, LLC (WDC) to learn about the business benefits of a remote workforce and the best practices and technologies IT can implement to leverage them.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Citrix Online Go To Meeting

Find, Reach and Collaborate with IBM Unified Communications and Collaboration Solutions
sponsored by IBM
WHITE PAPER: Enterprises can improve productivity and cut costs with a unified communications (UC) infrastructure. Take your UC infrastructure to the next level.
Posted: 15 Nov 2011 | Published: 15 Nov 2011

IBM

Story of Voice Transformation
sponsored by AT&T Corp
WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Unified Communications Drive Protocol Convergence
sponsored by Polycom, Inc.
WHITE PAPER: Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users.
Posted: 18 May 2011 | Published: 18 May 2011

Polycom, Inc.

Maximizing ROI with the Microsoft-Polycom UC Solution
sponsored by Polycom, Inc.
WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
Posted: 15 Feb 2011 | Published: 15 Feb 2011

Polycom, Inc.

Cloud Computing - Latest Buzzword or a Glimpse of the Future?
sponsored by Google Apps
WHITE PAPER: Google Apps has the same potential to revolutionize the productivity of IT operations for small to mid-size businesses. The cost savings are immediate, and the potential for innovative collaboration is boundless. Google Apps offers simple, powerful communication and collaboration tools for enterprises of any size.
Posted: 06 Jul 2010 | Published: 06 Jul 2010

Google Apps

Microsoft Exchange 2007- End-to-End Messaging Infrastructure Solution
sponsored by Cisco, EMC, & VMware
WHITE PAPER: A complete end-to-end messaging solution in a virtualization-enabled platform for Microsoft Exchange 2007 can provide a number of technical and operational benefits. This document provides an overview of this end-to-end infrastructure that takes advantage of the best-of-class technologies from Cisco, EMC, and VMware.
Posted: 17 Mar 2009 | Published: 01 Dec 2008

Cisco, EMC, & VMware

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM
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INSTANT MESSAGING DEFINITION (continued): …  also makes a continued exchange simpler than sending e-mail back and forth. Most exchanges are text-only, though popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple's iChat now allow voice messaging, file sharing and even video chat when both users have cameras. For IMing to work, both users must be online at the same time and the intended recipient must be willing to accept instant messages, as it is possible to configure the IM client to reject chat sessions. An attempt to send an IM to someone who is not online, or who is not willing to accept IMs, will result in notification … 
Instant Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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