Customer Care Multimedia

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May 26, 2012

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Customer Care

Customer Care Multimedia (View All Report Types)

Free 30-Day Trial: Quark Brand Manager sponsored by Quark Software TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager. 40 users included (additional users available). Posted: 09 Mar 2012 \| Premiered: 09 Mar 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Content Management \| CRM \| Marketing \| SaaS business intelligence \| Sales and Marketing Software

Accela Video Whitepaper: Differentiate Your Company with Complete CRM sponsored by Oracle Corporation VIDEO: Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. Posted: 05 Apr 2010 \| Premiered: 05 Apr 2010 TOPICS: Business Intelligence \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Self-Service \| Customer Service \| Social Networking \| Web 2.0

Leveraging Web Content Management for Improved Online Marketing sponsored by OpenText WEBCAST: This webcast discusses strategies and advantages for leveraging web content management to improve your online marketing initiatives. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Content Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Online Marketing \| Web 2.0 \| Web Content Management

Tommy Hilfiger Customer Testimonial Video sponsored by SAP America, Inc. VIDEO: View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries. Posted: 27 Mar 2012 \| Premiered: 27 Mar 2012 TOPICS: Business Process Management \| CRM \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| SAP (Product) \| Supply Chain Management

CIO Leadership Forum to Focus on IT's New Role in the Business sponsored by Dell, Inc. PODCAST: Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts. Posted: 14 Mar 2012 \| Premiered: 14 Mar 2012 TOPICS: CIOs \| Cloud Computing \| Collaboration \| CRM \| CRM Analytics \| Data Analytics \| Mobile CRM \| Social Networking \| Web 2.0

CRM Essentials Sales On Demand Video sponsored by SAP America, Inc. VIDEO: Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more. Posted: 23 Apr 2012 \| Premiered: 23 Apr 2012 TOPICS: Cloud CRM \| Collaborative Applications Software \| CRM \| CRM Hosting \| CRM Software \| Mobile CRM \| SAP (Product) \| Social Computing \| Software as a Service

Computer Sciences Corporation - Customer Testimonial Video sponsored by SAP America, Inc. VIDEO: View this brief video to learn how CSC benefited from mobilizing its SAP customer relationship management (CRM) application. Posted: 27 Mar 2012 \| Premiered: 27 Mar 2012 TOPICS: CRM \| CRM Services \| CRM Software \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| SAP (Product)

Understanding the Value of Customer Experience Management sponsored by OpenText WEBCAST: This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM). Posted: 02 Apr 2012 \| Premiered: 02 Apr 2012 TOPICS: CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor sponsored by Infor CRM VIDEO: Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty. Posted: 20 Jan 2012 \| Premiered: 20 Jan 2012 TOPICS: CRM \| CRM Analytics Software \| Customer Data Integration \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Dashboards

Let Go of Your Brand – Dare You! sponsored by Quark Software WEBCAST: This comprehensive webcast discusses brand management, the problems associated with current processes, and tips for improving your strategies. Posted: 12 Apr 2012 \| Premiered: 12 Apr 2012 TOPICS: Brand Loyalty \| Branding \| CRM \| CRM Best Practices \| CRM Services \| Marketing \| Sales and Marketing Software

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